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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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RickBilo Y.
1 review
0 helpful votes
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I was under the impression that these were orthotic slippers. They're not.

Date of experience: November 5, 2016
Josephine S.
1 review
0 helpful votes
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I'M SENDING THE SHOES BACK
November 5, 2016

I'M SENDING THE SHOES BACK. POORLY MADE. HUMP IN RIGHT SHOE NEAR TOES. LEFT SHOE LINEING
DOSE NOT REACH TOE AREA.THEY ARE WAY OVER SIZED. THE SLIPPERS ARE WONDERFUL.I WOULD ORDER ODER ANOTHER PAIR.
WHAT DO I NEED TO RETURN THE SHOES?

Date of experience: November 5, 2016
SR B.
1 review
0 helpful votes
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THANK YOU
November 5, 2016

THANK YOU. I HAD TO SEND THE SHOES BACK BECAUSE THEY WERE TOO WIDE.

Date of experience: November 5, 2016
Guy H.
1 review
0 helpful votes
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Easy ordering
November 5, 2016

Easy ordering

Date of experience: November 5, 2016
Barbara F.
1 review
0 helpful votes
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Simple to use, less expensive than other sites
November 5, 2016

Simple to use, less expensive than other sites.

Date of experience: November 5, 2016
Barb c.
1 review
0 helpful votes
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Easy selection and purchasing steps
November 5, 2016

Easy selection and purchasing steps

Date of experience: November 5, 2016
Meg I.
1 review
0 helpful votes
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Just praying I found a comparable shoe to the orthaheel maryjane. If they don't fit, I always appreciate the return postage policy. Shopping is always easy. And returns are easy.

So the shoes came and they're too small. The best news is that I can return them with no charge. One day I'll find a shoe that fits. Gotta keep trying. Meg

Date of experience: November 4, 2016
James B.
1 review
0 helpful votes
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Great slippers
November 5, 2016

Great slippers. I wish shipping was a little faster. Waiting a week these days doesn't seem natural.

Date of experience: November 4, 2016
Gary N.
1 review
0 helpful votes
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Quick and easy
November 4, 2016

Quick and easy. The best shoes I have ever bought for my drop foot.

Date of experience: November 4, 2016
Jean K.
1 review
0 helpful votes
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It was extremely easy to look for slippers for my Mom as well as paying for them.

Date of experience: November 3, 2016
rv G.
1 review
0 helpful votes
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Fine
November 3, 2016

Fine

Date of experience: November 3, 2016
Carol P.
1 review
0 helpful votes
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Easy check out!
November 3, 2016

Easy check out!

Date of experience: November 3, 2016
Rita L.
1 review
0 helpful votes
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User friendly check out
November 3, 2016

User friendly check out. Complete description and reviews

Date of experience: November 3, 2016
Patricia N.
7 reviews
0 helpful votes
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Easy to use
November 3, 2016

Easy to use. I enjoy being able to pay via my Amazon account. Customer service reps are very helpful.

Date of experience: November 3, 2016
Bea F.
1 review
0 helpful votes
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No problems with my orders at all
November 3, 2016

No problems with my orders at all. Wish you had more Spenco shoe selections.

Date of experience: November 3, 2016
Norma A.
1 review
0 helpful votes
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Comfortable
November 3, 2016

Comfortable. Great service

Date of experience: November 3, 2016
Susan S.
1 review
0 helpful votes
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Had a hard time locating these insoles in my size
November 3, 2016

Had a hard time locating these insoles in my size. Even though you prices are a bit higher than what I've paid in the past, you had my size and I 'm not having to wait for a back order to be filled.

Date of experience: November 2, 2016
eldridge h.
1 review
0 helpful votes
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Great store
November 3, 2016

Great store

Date of experience: November 2, 2016
Ruth R.
1 review
0 helpful votes
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No problems, expedited quickly
November 2, 2016

No problems, expedited quickly. Good service. Good shoes.

Date of experience: November 2, 2016
Speech P.
1 review
0 helpful votes
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Found what I wanted in the size (XX-wide) that I wanted. Shoes still could be wider, but I am hoping that the leather will stretch.

Date of experience: November 2, 2016