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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Loretta n.
1 review
0 helpful votes
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I sent back one pair because it was not wide enough I ordered cow but they sent narrow

Date of experience: October 29, 2016
judith s.
1 review
0 helpful votes
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Having trouble with my feet is a bore
October 29, 2016

Having trouble with my feet is a bore. The grey trim on your sneakers adds to the difficulty of keeping them "clean" looking.
The second pair I bought (exact same as the first) hurt my little toe. I used shoe stretcher and muddled through
I ordered the beigy color. I'll get back to you

Date of experience: October 29, 2016
Wendy T.
2 reviews
0 helpful votes
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Pricy but they work
October 29, 2016

Pricy but they work

Date of experience: October 29, 2016
Patti U.
3 reviews
0 helpful votes
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You had the shoes I wanted in my size
October 29, 2016

You had the shoes I wanted in my size. Thank you for the great selection

Date of experience: October 29, 2016
Colleen V.
3 reviews
0 helpful votes
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I had to return due to the fit but quality was good. The heel I kept slipping out of when I walked maybe due to wrong size or maybe back could be higher.

Date of experience: October 29, 2016
billybob s.
1 review
0 helpful votes
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Very easy to order
October 29, 2016

Very easy to order. Great customer service.

Date of experience: October 29, 2016
Connie W.
1 review
0 helpful votes
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I've been looking for slippers with support and found this site, after reading reviews that were great I ordered a pair. Hope they work for me.

Date of experience: October 29, 2016
Carol F.
1 review
0 helpful votes
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This boot is what I was looking for and I received 10% off and free shipping and choice of 2 colors!

Date of experience: October 29, 2016
Donice O.
1 review
0 helpful votes
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Easy to shop and great savings code!
October 29, 2016

Easy to shop and great savings code!

Date of experience: October 29, 2016
Marina H.
1 review
0 helpful votes
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The shopping experience was great and will hold off on giving 5 stars for shopping from this site again until I receive my order
Received order in timely fashion. Had to return for exchange because turned out shoes run big for size.
Still waiting to see if exchange goes smoothly.

Date of experience: October 29, 2016
Janet W.
1 review
0 helpful votes
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Love Orthoticshop keep the coupons comming
October 29, 2016

Love Orthoticshop keep the coupons comming

Date of experience: October 29, 2016
Cecilia Y.
3 reviews
0 helpful votes
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Very frustrating in that most of the shoes I like do not have the size available.

Date of experience: October 28, 2016
Judy b.
1 review
0 helpful votes
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Easy to understand and able to complete without problems.

Date of experience: October 28, 2016
Kathy J.
1 review
0 helpful votes
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Good product descriptions/assistance for conditions.

Date of experience: October 28, 2016
jane k.
2 reviews
0 helpful votes
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Everything was good
October 29, 2016

Everything was good

Date of experience: October 28, 2016
wayne Q.
2 reviews
0 helpful votes
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It says overnight shipping low price when I cheeked out there was nooooooo option for overnight shipping

Date of experience: October 28, 2016
Lynda F.
2 reviews
0 helpful votes
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Great site, great products, great service!
October 28, 2016

Great site, great products, great service!

Date of experience: October 28, 2016
Bill H.
1 review
0 helpful votes
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The site sometime seemed a bit confusing a time or two...the checking out procedure, etc. I offer a disclaimer, I can be technologically challenged at times. I'll try to do better next time around.

Date of experience: October 28, 2016
maureen G.
2 reviews
0 helpful votes
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Excellent product
October 28, 2016

Excellent product

Date of experience: October 28, 2016
Kathleen S.
2 reviews
0 helpful votes
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Everything went smoothly and am happy with my purchase.

Date of experience: October 28, 2016