Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.5 stars from 11,409 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
I sent back one pair because it was not wide enough I ordered cow but they sent narrow
Having trouble with my feet is a bore. The grey trim on your sneakers adds to the difficulty of keeping them "clean" looking.
The second pair I bought (exact same as the first) hurt my little toe. I used shoe stretcher and muddled through
I ordered the beigy color. I'll get back to you
Pricy but they work
You had the shoes I wanted in my size. Thank you for the great selection
I had to return due to the fit but quality was good. The heel I kept slipping out of when I walked maybe due to wrong size or maybe back could be higher.
Very easy to order. Great customer service.
I've been looking for slippers with support and found this site, after reading reviews that were great I ordered a pair. Hope they work for me.
This boot is what I was looking for and I received 10% off and free shipping and choice of 2 colors!
Easy to shop and great savings code!
The shopping experience was great and will hold off on giving 5 stars for shopping from this site again until I receive my order
Received order in timely fashion. Had to return for exchange because turned out shoes run big for size.
Still waiting to see if exchange goes smoothly.
Love Orthoticshop keep the coupons comming
Very frustrating in that most of the shoes I like do not have the size available.
Easy to understand and able to complete without problems.
Good product descriptions/assistance for conditions.
Everything was good
It says overnight shipping low price when I cheeked out there was nooooooo option for overnight shipping
Great site, great products, great service!
The site sometime seemed a bit confusing a time or two...the checking out procedure, etc. I offer a disclaimer, I can be technologically challenged at times. I'll try to do better next time around.
Excellent product
Everything went smoothly and am happy with my purchase.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

