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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Karen L.
1 review
0 helpful votes
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Received the second pair of slippers I had ordered the Vionic Adilyn Women's and they seem to work for me better than the Vionic Gemma material wise. So thank-you for the fast delivery and for offering free returns is so nice to make shopping with you the best!

Date of experience: December 2, 2016
Darlene R.
1 review
0 helpful votes
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I wanted to order 2 pair but wasn't able too
December 2, 2016

I wanted to order 2 pair but wasn't able too. Disappointing..

Date of experience: December 2, 2016
Jan F.
1 review
0 helpful votes
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I liked my shoes, good support, the they do run big and feel a little too big. Maybe, should of sent them back for smaller size.

Date of experience: December 2, 2016
Diane H.
1 review
0 helpful votes
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These shoes were recommended by a friend so I am anxious to try them and hope I ordered the correct size since I am a 7.5!

Date of experience: December 2, 2016
James d.
1 review
0 helpful votes
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I need 5E wide shoe which are impossible to find in the stores.
Thank you for carrying wide widths. At really good prices.

Date of experience: December 2, 2016
Matthew K.
4 reviews
0 helpful votes
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Quick delivery
December 2, 2016

Quick delivery

Date of experience: December 2, 2016
Susan P.
1 review
0 helpful votes
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Love the Propet brand
December 2, 2016

Love the Propet brand- good selection

Date of experience: December 2, 2016
Phyllis C.
1 review
0 helpful votes
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I returned the item and STILL have not received a credit on my credit card statement

Date of experience: December 2, 2016
Pat G.
1 review
0 helpful votes
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LOVE, LOVE, LOVE, them!
December 2, 2016

LOVE, LOVE, LOVE, them!

Date of experience: December 2, 2016
richard s.
1 review
0 helpful votes
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Free shipping and great products i will be a customer for life thank you orthotic shop

Date of experience: December 2, 2016
Brenda P.
1 review
0 helpful votes
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Wish I would have ordered 3x wide instead of extra wide but my mistake not yours shoes are beautiful and fit ok. Thank you. Brenda Pilch

Date of experience: December 1, 2016
Nancy S.
1 review
0 helpful votes
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Do not want to leave a comment
December 2, 2016

Do not want to leave a comment

Date of experience: December 1, 2016
william G.
1 review
0 helpful votes
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Quick shipping thanks
December 2, 2016

Quick shipping thanks

Date of experience: December 1, 2016
Jonelle M.
1 review
0 helpful votes
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The compression socks I bought were wonderful!
December 1, 2016

The compression socks I bought were wonderful!
My feet were comfortable ALL day long, which is
Very unusual for me.

Date of experience: December 1, 2016
Robert T.
4 reviews
0 helpful votes
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Great selection of shoes and orthotics
December 1, 2016

Great selection of shoes and orthotics.

Date of experience: December 1, 2016
MLD Y.
1 review
0 helpful votes
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The shoes I received were ok, however, I asked that the delivery person leave the package behind the stairway on my property rather than leave the package at the front door for thieves to steal as there is a high rate of theft around the holidays. They left the package at the front door while I was out of town for 3 days. Lucky for them no one took the package... Additionally, I paid $15 for faster shipping but did not receive the package for 5 days. Won't do that again.

Date of experience: December 1, 2016
Richard W.
6 reviews
0 helpful votes
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No thank you.don't hound me
December 1, 2016

No thank you.don't hound me

Date of experience: December 1, 2016
Jeneice H.
1 review
0 helpful votes
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Great product price and fast delivery
December 1, 2016

Great product price and fast delivery

Date of experience: December 1, 2016
Mary N.
2 reviews
0 helpful votes
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I had a hard time determining what exactly I needed on your site. I am not sure if what I bought will work or not. I will let you know. I wanted a product for pronation. I had hope to just type that in and see what came up but it wasn't that direct. Thank you.

Date of experience: December 1, 2016
Debbie L.
1 review
0 helpful votes
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Shoes were a little different than I expected
December 1, 2016

Shoes were a little different than I expected. I will probably be returning them.

Date of experience: December 1, 2016