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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Robert M.
1 review
0 helpful votes
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Great service with additional order security at no additional cost to me, the buyer. Oder was received in two parts - both received as ordered and within a few days of ordering. I will say that I had a chat session with one of your employees (female) and she was terrible - even ended the chat session before answering my questions concerning order status on one of the two items I ordered. A little disappointing, but overall, Orthoticshop.com was great to do business with and I would come back again.

Date of experience: December 3, 2016
Mary B.
1 review
0 helpful votes
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Easy ordering
December 3, 2016

Easy ordering.

Date of experience: December 3, 2016
Brad k.
1 review
0 helpful votes
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Iam having a hard time finding shoes with a soft heel. I purchased a pair of clogs that work well but the sizes are limited. I need a wide shoe. Any help would be appreciated.

Date of experience: December 3, 2016
John R.
3 reviews
0 helpful votes
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Love my new shoes and fast delivery!
December 3, 2016

Love my new shoes and fast delivery!

Date of experience: December 3, 2016
Edward Z.
1 review
0 helpful votes
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PRICES WERE FAIR AND DELIVERED IN A TIMELY FASHION.

Date of experience: December 3, 2016
Philip M.
6 reviews
0 helpful votes
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Quick and easy, great delivery time and very high quality products.

Date of experience: December 3, 2016
Pat T.
2 reviews
0 helpful votes
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Have ordered previous products, shopping is easy
December 3, 2016

Have ordered previous products, shopping is easy.

Date of experience: December 3, 2016
Shirley S.
1 review
0 helpful votes
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Very easy to order and I have been very happy with the Vionics I have ordered in the past.

Date of experience: December 2, 2016
F E.
2 reviews
0 helpful votes
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Frequently order from here
December 3, 2016

Frequently order from here. Great service. Own many of these shoes!
The shoes (Treat Powell) I just ordered were too large and I returned. Please do not stop having wide width shoes!

Date of experience: December 2, 2016
William C.
1 review
0 helpful votes
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I like the overall experience very much
December 3, 2016

I like the overall experience very much.

Date of experience: December 2, 2016
jody O.
1 review
0 helpful votes
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Easy and free shipping and returns
December 3, 2016

Easy and free shipping and returns

Date of experience: December 2, 2016
Nora L.
3 reviews
0 helpful votes
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I ordered my husband two pairs of shoes, prices were reasonable, both were as described and received them timely. Will definitely order again!

Date of experience: December 2, 2016
Diana K.
1 review
0 helpful votes
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I buy shoes for my daughter in law
December 3, 2016

I buy shoes for my daughter in law. Sometime I need to buy for me.

Date of experience: December 2, 2016
Tonya S.
1 review
0 helpful votes
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Shopping online was easy due to great categories and explanations. The Vionic shoes and compression sleeves are wonderful on my plantar fascitis.

Date of experience: December 2, 2016
Robert H.
5 reviews
0 helpful votes
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Easy to shop, good selection, and great value!
December 2, 2016

Easy to shop, good selection, and great value!

Date of experience: December 2, 2016
Judy C.
1 review
0 helpful votes
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Your products are great and services are excellent

Date of experience: December 2, 2016
Magdalena N.
1 review
0 helpful votes
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The shoes did not fit right, I had to return them
December 2, 2016

The shoes did not fit right, I had to return them

Date of experience: December 2, 2016
Karen L.
1 review
0 helpful votes
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Received the second pair of slippers I had ordered the Vionic Adilyn Women's and they seem to work for me better than the Vionic Gemma material wise. So thank-you for the fast delivery and for offering free returns is so nice to make shopping with you the best!

Date of experience: December 2, 2016
Darlene R.
1 review
0 helpful votes
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I wanted to order 2 pair but wasn't able too
December 2, 2016

I wanted to order 2 pair but wasn't able too. Disappointing..

Date of experience: December 2, 2016
Jan F.
1 review
0 helpful votes
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I liked my shoes, good support, the they do run big and feel a little too big. Maybe, should of sent them back for smaller size.

Date of experience: December 2, 2016