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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Allie E.
4 reviews
0 helpful votes
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Smooth transaction
December 5, 2016

Smooth transaction. I like the free shipping.

Date of experience: December 5, 2016
Nichole F.
1 review
0 helpful votes
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Website was extremely user friendly for ordering
December 5, 2016

Website was extremely user friendly for ordering. Delivery was very quick, especially for being free! The shoes look great and the fit was spot on with the size chart recommendations. I would have preferred some different styles/colors, but I understand there are limits with the size needed. Overall, I am pleased and will purchase from orthoticshop.com again in the future.

Date of experience: December 5, 2016
Vikki A.
1 review
0 helpful votes
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They seem to have what I hope will fit my Father
December 5, 2016

They seem to have what I hope will fit my Father. His feet are so enlarged and swollen. We can't find anything any where to work for him. Fingers crossed these will be perfect. The shoes arrived as we were told. We tried the shoes on Dad, he said they were comfortable and would work. Music to my ears. It has been three years since he has had shoes that worked for him.

Date of experience: December 5, 2016
thand M.
1 review
0 helpful votes
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I like the 3/4 length Vionic insoles
December 5, 2016

I like the 3/4 length Vionic insoles. I use them in different tennis shoes. I had a coupon and couldn't beat the price.

Date of experience: December 5, 2016
lisa X.
4 reviews
0 helpful votes
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Very fast and very easy!
December 5, 2016

Very fast and very easy!

Date of experience: December 5, 2016
James G.
2 reviews
0 helpful votes
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Very pleased with the service and the price
December 5, 2016

Very pleased with the service and the price.

Date of experience: December 5, 2016
Alecia w.
1 review
0 helpful votes
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I had to send them back because they were too big
December 5, 2016

I had to send them back because they were too big. I really want a different size but your phone line was busy. I really love your shoes. I'll order again in January.

Date of experience: December 5, 2016
Charlene C.
1 review
0 helpful votes
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This is a gift for my husband
December 5, 2016

This is a gift for my husband. He loves these sandals.

Date of experience: December 5, 2016
Gabriela K.
1 review
0 helpful votes
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I bought from you several times already, always with a great experience, and I even call your office, great people working there :)

Date of experience: December 5, 2016
Shopper L.
1 review
0 helpful votes
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Colors ordered were not exactly as pictured
December 5, 2016

Colors ordered were not exactly as pictured. A little too light.

Date of experience: December 5, 2016
barbara I.
2 reviews
0 helpful votes
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Easy shopping
December 5, 2016

Easy shopping

Date of experience: December 5, 2016
Dorothy B.
1 review
0 helpful votes
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Good
December 5, 2016

Good. Would like to see more sandals for women, especially in regular colors, not prints.

Mostly satisfied. A 7 1/2 would have fit better but you don't have half sizes.

Date of experience: December 4, 2016
MSU S.
1 review
0 helpful votes
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I generally only buy shoes on sale
December 5, 2016

I generally only buy shoes on sale. These flip flop slippers are expensive for me, but they provide the arch support I need when I'm standing a lot in the kitchen. I hope they last a long time. My first pair I purchased in my normal size 8 but they were too big. This time I went one size down and they fit much better.

Date of experience: December 4, 2016
Monica Z.
6 reviews
0 helpful votes
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Everything has been great!
December 5, 2016

Everything has been great! Unfortunately I need to exchange my slippers for a smaller size but I will definitely buy from you again. The website is easy to use and the prices are great.

Date of experience: December 4, 2016
Elizabeth D.
1 review
0 helpful votes
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Confusing when entering codes
December 5, 2016

Confusing when entering codes. Eventually found out how to do it.

Date of experience: December 4, 2016
Pam G.
1 review
0 helpful votes
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My shopping experience was easy, fast and I received a wonderful price on an orthotic slipper that I was really looking forward to getting but was so expensive everywhere else. With the discount offered, it made it possible to get the slipper. They were here within two days. Amazing!
Unfortunately, the slipper is not one I can wear after all and will be returning or exchanging but they do either so I am not concerned.

Date of experience: December 4, 2016
Melanie n.
1 review
0 helpful votes
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Code said 15 % off but my choice was not included
December 5, 2016

Code said 15 % off but my choice was not included

Date of experience: December 4, 2016
Dona B.
1 review
0 helpful votes
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Fast, easy, able to checkout via Amazon
December 5, 2016

Fast, easy, able to checkout via Amazon.

Date of experience: December 4, 2016
Wanda E.
1 review
0 helpful votes
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Return customer
December 5, 2016

Return customer - very pleased!

Date of experience: December 4, 2016
catherine e.
1 review
0 helpful votes
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Came in 2 days & hopefully will fit or can be exchanged after Christmas.

Date of experience: December 4, 2016