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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Iris J.
1 review
0 helpful votes
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...
December 6, 2016

-

Date of experience: December 5, 2016
Olivet W.
1 review
0 helpful votes
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I was pleased with how quickly my order was processed and delivered.

Date of experience: December 5, 2016
Don B.
2 reviews
0 helpful votes
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Should have gotten black friday discount of 15%.site would not allow,tried to call but outside normal hours.

Date of experience: December 5, 2016
Lori V.
1 review
0 helpful votes
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I love Vionic, you had the best price
December 6, 2016

I love Vionic, you had the best price

Date of experience: December 5, 2016
Karen B.
4 reviews
0 helpful votes
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Very easy site and checkout to use
December 6, 2016

Very easy site and checkout to use. Received my boots today and am very pleased with their quality and comfort, just as advertised. Will definitely buy from Orthotic Shop again!

Date of experience: December 5, 2016
Michelle M.
1 review
0 helpful votes
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Prefect service but items mostly out of stock!
December 6, 2016

Prefect service but items mostly out of stock! With this order it was fast but, I had to return it for a exchange in the width size!

Date of experience: December 5, 2016
Wilton C.
1 review
0 helpful votes
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My purchase fits well, they are comfortable and look good

Date of experience: December 5, 2016
pussnboots D.
1 review
0 helpful votes
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I am so happy I found insoles that work for my honey. I bought the blue heat activated high arch support insoles. He did not want to try to get his shoes on in a hurry after it being in the oven so opted for the long term heat fitting it will do from wearing it. He no longer has sore feet when he gets off work. No more limping around house. He is literally a changed man. The company shipped the item priority mail free. Which blew me away as we are in alaska. We are considered more expensive than international which irks me. So this was way nice and I will be ordering again. These insoles seem that they will last more than a week. He has had them a week and no sign of it wearing down. It has hard plastic on the bottom of the insole not gel which wears out too fast.

We will be ordering again for sure and recomending the site to others. :)

Date of experience: December 5, 2016
Helder F.
1 review
0 helpful votes
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Was looking for black, not available on my size
December 6, 2016

Was looking for black, not available on my size

Date of experience: December 5, 2016
Marisol C.
1 review
0 helpful votes
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I like that you have the discounts
December 6, 2016

I like that you have the discounts.

Date of experience: December 5, 2016
sharonsocha H.
1 review
0 helpful votes
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If these shoes work for my feet, I will be buying many more shoes.

Date of experience: December 5, 2016
SYB S.
1 review
0 helpful votes
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Shoes much appreciated by my mother
December 6, 2016

Shoes much appreciated by my mother

Date of experience: December 5, 2016
Rosaline M.
1 review
0 helpful votes
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Thank you for making this a consumer friendly shopping experience.

Date of experience: December 5, 2016
Tom M.
2 reviews
0 helpful votes
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Everything was as ordered
December 5, 2016

Everything was as ordered.

Date of experience: December 5, 2016
Terry I.
1 review
0 helpful votes
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Thanks for the promotional discount!
December 5, 2016

Thanks for the promotional discount!

Date of experience: December 5, 2016
William L.
1 review
0 helpful votes
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Great Value
December 5, 2016

Great Value.

Date of experience: December 5, 2016
Michele T.
2 reviews
0 helpful votes
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I like the products
December 5, 2016

I like the products

Date of experience: December 5, 2016
Patricia B.
1 review
0 helpful votes
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Every thing came through fine except tracing number I could not confirm with USPS. Customer service told me when package would deliver and it did.

Date of experience: December 5, 2016
LGALLA V.
1 review
0 helpful votes
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Easy site to use
December 5, 2016

Easy site to use. Shoes delivered quickly. Look as pictured.

Date of experience: December 5, 2016
Betsy G.
1 review
0 helpful votes
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When I hit "confirmed" the first time, it took me back to Paypal - and I had already done that. I hope I didn't just place two orders! Edit: I didn't place two orders, thank goodness, but it was confusing.

Date of experience: December 5, 2016