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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Linda M.
2 reviews
0 helpful votes
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Trouble getting my order taken
December 7, 2016

Trouble getting my order taken.

Date of experience: December 6, 2016
Carole Z.
1 review
0 helpful votes
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This is my go-to site for orthodics
December 6, 2016

This is my go-to site for orthodics

Date of experience: December 6, 2016
Treese U.
1 review
0 helpful votes
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I have purchased numerous times and always more than satisfied with the product and service...

Date of experience: December 6, 2016
Elaine D.
1 review
0 helpful votes
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There was a code that said I could save 15%
December 6, 2016

There was a code that said I could save 15%. But when I checked out there was a message that said that I couldn't get the discount because there was an item that didn't qualify. I hope your slippers are better than your promises.
I was unsure of what size to order; as I have wide feet and they swell up occasionally. I emailed your company to ask; and someone answered back: that I need to order 2 sizes up. I ordered 2 different pair of slippers, both with Velcro; 1 size up and 2 sizes up. The one of them was way too big and I returned them. And the other was still a bit big but the style made it fit better. Wish you had a better sizing chart. But they do make my feet feel better.

Date of experience: December 6, 2016
Richard T.
2 reviews
0 helpful votes
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Good service and delivery
December 6, 2016

Good service and delivery.

Date of experience: December 6, 2016
Robert K.
1 review
0 helpful votes
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Received 15% off after we ordered
December 6, 2016

Received 15% off after we ordered. Great deal!

Date of experience: December 6, 2016
Deborah G.
9 reviews
0 helpful votes
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So easy to order
December 6, 2016

So easy to order.

Date of experience: December 6, 2016
Sandra C.
1 review
0 helpful votes
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My brother has diabetes and has a hard time finding shoes that help with the pain in his feet. This was so easy and his size was available in several different looks.

Date of experience: December 6, 2016
Nick V.
15 reviews
0 helpful votes
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Great pricing and easy ordering system
December 6, 2016

Great pricing and easy ordering system

Date of experience: December 6, 2016
Charles T.
4 reviews
0 helpful votes
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Good prices and discount too
December 6, 2016

Good prices and discount too. Happy shopping experience. My Propet slippers were as I expected, except for the removable insert. It does not hold in place in the slipper but slides and jams up when removing them or putting them on. Propet needs to use a better insert for this shoe, namely one that will stay in place. As for my experience with Orthoticshop, it was fantastic. Thanks.

Date of experience: December 6, 2016
Katherine K.
2 reviews
0 helpful votes
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I bought the Drew Fusion women's shoe in black
December 6, 2016

I bought the Drew Fusion women's shoe in black. They are exactly what I wanted. They do need a little break-in time since the leather is a bit stiff. One morning of shopping should take care of that. They look and feel well made and are quite comfortable.
The USPS Priority 3-day delivery took 7 days, but it's Christmas time and all delivery seems slow. Orthoticshop.com is an excellent website but it lacks how to measure for shoe size. I had to go to another website for that but got it right. The price was great, especially since the shoe was on sale. I will definitely buy from Orthoticshop.com again.

Date of experience: December 6, 2016
MS H.
1 review
0 helpful votes
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Item is very good but delivery time not so much...a week's time I feel is too long when other online retailers can get your items to you in shorter amount of time.

Date of experience: December 6, 2016
Leslie S.
1 review
0 helpful votes
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Love the shoes
December 6, 2016

Love the shoes

Date of experience: December 6, 2016
Olivia L.
1 review
0 helpful votes
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It was bought as a gift for Christmas
December 6, 2016

It was bought as a gift for Christmas. Hopefully they can use it

Date of experience: December 6, 2016
Marjorie P.
1 review
0 helpful votes
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Would do business again
December 6, 2016

Would do business again

Date of experience: December 6, 2016
Kimberly I.
5 reviews
0 helpful votes
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All was well with this order
December 6, 2016

All was well with this order

Date of experience: December 6, 2016
Jane M.
1 review
0 helpful votes
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I have ordered from you before and have been satisfied and pleased in your delivery and service.
The discount provided is always helpful and appreciated.

Date of experience: December 6, 2016
Mary K.
1 review
0 helpful votes
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I thought the toe area would be a little softer-more comfortable.

Date of experience: December 6, 2016
Carol V.
1 review
0 helpful votes
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Love the Vionic slippers I purchased
December 6, 2016

Love the Vionic slippers I purchased. Good price and fast shipping.

Date of experience: December 6, 2016
Virginia M.
1 review
0 helpful votes
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Good except the description of the product I ordered is confusing. The first picture shows a Crocs silver insole which is what I was looking for. You can actually read the word Crocs on the bottom.But the other pictures show Back Joy insoles which don't look exactly the same and in one size for women.

When I received them they were not Crocs but are just about the same thing except you have to cut them to size.

Date of experience: December 5, 2016