Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

Paul T.
4 reviews
0 helpful votes
Follow Paul T.
Unfollow Paul T.
Share Review
Report Review

Fast and efficient
December 11, 2016

Fast and efficient
The product was for my daughter. She loves it.

Date of experience: December 10, 2016
Debra C.
1 review
0 helpful votes
Follow Debra C.
Unfollow Debra C.
Share Review
Report Review

Great site
December 11, 2016

Great site. Easy to use.

Date of experience: December 10, 2016
Cori D.
1 review
0 helpful votes
Follow Cori D.
Unfollow Cori D.
Share Review
Report Review

Shoes arrived as described on time
December 11, 2016

Shoes arrived as described on time

Date of experience: December 10, 2016
Vic L.
2 reviews
0 helpful votes
Follow Vic L.
Unfollow Vic L.
Share Review
Report Review

Great service and excellent customer support!
December 11, 2016

Great service and excellent customer support!

Date of experience: December 10, 2016
AC I.
1 review
0 helpful votes
Follow AC I.
Unfollow AC I.
Share Review
Report Review

Your customer service is excellent
December 10, 2016

Your customer service is excellent. Product is great.

Date of experience: December 10, 2016
David C.
1 review
0 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

None
December 10, 2016

None

Date of experience: December 10, 2016
Patty R.
1 review
0 helpful votes
Follow Patty R.
Unfollow Patty R.
Share Review
Report Review

Not sure on my expectations yet it is a Christmas gift for my son. So cannot honestly comment on the way they fit or feel

Date of experience: December 10, 2016
Stacey W.
1 review
0 helpful votes
Follow Stacey W.
Unfollow Stacey W.
Share Review
Report Review

No issues
December 10, 2016

No issues. Easy.

Date of experience: December 10, 2016
Vickie M.
1 review
0 helpful votes
Follow Vickie M.
Unfollow Vickie M.
Share Review
Report Review

So glad I found your site and I will return
December 10, 2016

So glad I found your site and I will return

Date of experience: December 10, 2016
John G.
1 review
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

I am pleased with the wide size of the Klogs
December 10, 2016

I am pleased with the wide size of the Klogs - they fit MUCH better than the medium.
Thank you!

Date of experience: December 10, 2016
Cheryl R.
1 review
0 helpful votes
Follow Cheryl R.
Unfollow Cheryl R.
Share Review
Report Review

THEY LOOKED BETTER IN "PICTURE FORM"
December 10, 2016

THEY LOOKED BETTER IN "PICTURE FORM". THEY ARE VERY NICE BUT NOT WHAT I EXPECTED. IM GOING TO RETURN THEM. THANK YOU...

Date of experience: December 10, 2016
Angela S.
1 review
0 helpful votes
Follow Angela S.
Unfollow Angela S.
Share Review
Report Review

I received a first time order discount of 10% which was nice - the price was very reasonable, especially given that this is very much a specialty item - the only shoes my sons orthotics will fit into! As for the delivery time, the shoes came in a couple of weeks - I am probably a bit impatient because I am accustomed to amazon prime delivery in two days! I would certainly order from this company again.

Date of experience: December 10, 2016
Cal D.
1 review
0 helpful votes
Follow Cal D.
Unfollow Cal D.
Share Review
Report Review

I am happy with the service
December 10, 2016

I am happy with the service.

Date of experience: December 10, 2016
Catherine H.
2 reviews
0 helpful votes
Follow Catherine H.
Unfollow Catherine H.
Share Review
Report Review

The service is outstanding at Orthoticshop
December 10, 2016

The service is outstanding at Orthoticshop. They updated me on the shipment of my order and followed up right up to the delivery. Will definitely be back to shop for more shoes. Very satisfied with my experience!

Date of experience: December 9, 2016
Ellen W.
1 review
0 helpful votes
Follow Ellen W.
Unfollow Ellen W.
Share Review
Report Review

More types of slippers on QVC etc...
December 10, 2016

More types of slippers on QVC etc...but I like your price

Date of experience: December 9, 2016
Kathryn J.
4 reviews
0 helpful votes
Follow Kathryn J.
Unfollow Kathryn J.
Share Review
Report Review

Awesome for the free shipping PLUS pop up of a 10% off coupon!

Date of experience: December 9, 2016
JaneEllen Y.
1 review
0 helpful votes
Follow JaneEllen Y.
Unfollow JaneEllen Y.
Share Review
Report Review

Product is excellent, ordering was easy and delivery was fast.

Date of experience: December 9, 2016
Susan S.
1 review
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

Love Orthotic Shop
December 10, 2016

Love Orthotic Shop. I have neuropathy in my feet and I wear afo's so I need xx wide. They offer so many choices!

Date of experience: December 9, 2016
M S.
1 review
0 helpful votes
Follow M S.
Unfollow M S.
Share Review
Report Review

Your out of stock and/or out of my size in items desired.
The postal service did not deliver the product as indicate-item received on Monday not Friday or Saturday.

After my purchase I noticed Amazon had the same product fo $19.99. This was very disturbing to say the least!

Date of experience: December 9, 2016
Sharlene M.
1 review
0 helpful votes
Follow Sharlene M.
Unfollow Sharlene M.
Share Review
Report Review

My husband has been wanting a pair of work shoes made by Caterpillar for a very long time. Affordable prices at the Orthotic Shop along with free shipping has enabled us to purchase quality shoes at a great price. He especially likes the steel enforced toes and well made soles that give him the support he needs for the long hours he spends standing on concrete floors.

Date of experience: December 9, 2016