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OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Good first time experience. Will do business in the future. Thank YOU.
Came back to site after some early problems and everything went smoothly on the 2nd try.
Easy peasy.
The shoes are for my dad, found by our home health care nurse. He hasn't been able to try them out yet. I have found other products on the site that may be useful. I will be back to the site to look
Very pleased with the shoes and the timeframe in which they arrived. My foot discomfort began to improve after just a couple of days of wearing the shoes.
Everything was done with great attention to detail. It was a good online purchase experience.
So far so good. Ordering was easy. Glad to see I could use either my Amazon or Pay Pal account. Now we will wait to see if these boots will work our for me. Sure hope so.
Follow-up: Boots arrived just in time to keep my feet warm and dry in a snow storm. They fit well right out of the box. I wore them for hours the first day with no discomfort. I ordered 1/2 size larger than I take because I have bunions. No bunion pain. I also have edema in my ankles but these boots fit great! Thanks so much for being my new "go to" online shoe store!
Love your store!
The quality of this new pair of bionics slippers seems to be less than the pair I currently have that I bought a couple years ago.
I really like my new shore inserts
Slippers have great support and are very comfortable.
Shipping was super fast and great prices along with a large selection of items, means I'll be a return customer.
The Sandals fit the size of my feet but the straps are a bit small, I am hoping the will stretch.
These slippers were for my husband and he said they were too hard and uncomfortable immediately when he tried them on. He needs more cushioning.
Was good this is my second pair, and I love them. Pure comfort!
Thank you so much, Jim Zautner
Ordering from the US is always more expensive when the exchange rate is so high. Probably will not order through the US anymore until exchange rate comes down substantially
Easy to navigate website and a large variety of styles
The customer service dept could not provide a status on the delivery and said they had to email the warehouse. I asked them to let me know but they didn't. I asked them to cancel the order, but the boot arrived. I would suggest a better tracking system on orders and better communication with customers, i.e. Follow up with the customer when they promise to do so.
Easy to use site
This was a gift, but the recipient said she loved the slippers!
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

