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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,398 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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jj A.
1 review
0 helpful votes
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Thanks for the 10% discount code, free shipping and free returns!
Unfortunately the thin, dress-style orthotic inserts were not as thin as anticipated. Also, the right insert was apparently formed slightly different than the left one, and was quite uncomfortable compared to other orthotic inserts purchased previously. These will be returned.

Date of experience: February 1, 2017
Nancy W.
2 reviews
0 helpful votes
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The Sneakers fit fine
February 1, 2017

The Sneakers fit fine.

Date of experience: February 1, 2017
Fran W.
1 review
0 helpful votes
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Little glitch in payment screen but tried again and it went through Please check that I placed only one order for
the sandals

Date of experience: February 1, 2017
Gwendolyn K.
1 review
0 helpful votes
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Fantastic website
February 1, 2017

Fantastic website. Order was correct.

Date of experience: February 1, 2017
Connie B.
1 review
0 helpful votes
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Found exactly what I was looking for, quickly and easily. As long as I can return the item if it does not fit right, this is a great way to shop.

I received the order and my elderly mother was so excited to wear her new shoes! She loves them! The fit was perfect.

Date of experience: February 1, 2017
Sandra R.
1 review
0 helpful votes
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The online shopping experience is good
February 1, 2017

The online shopping experience is good. The shoes are great. Only the delivery took to long. Bought more from the us, and the delivery is usually about a week, this delivery was more than 3 weeks.

Date of experience: February 1, 2017
Joshua w.
1 review
0 helpful votes
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Great boots fast shipping size is perfect thank you rthoticshop.com

Date of experience: January 31, 2017
Marilyn B.
4 reviews
0 helpful votes
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I ordered 4 pairs of shoes
February 1, 2017

I ordered 4 pairs of shoes. One pair I had ordered before. The second I think will work well. The third is too tight. The fourth I haven't received and I ordered a new one today. I like your choices and service.

I do not use my personal name for these type of things

Date of experience: January 31, 2017
Gail H.
1 review
0 helpful votes
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Product met expectations
January 31, 2017

Product met expectations.

Date of experience: January 31, 2017
Lori R.
1 review
0 helpful votes
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Found what I needed which was hard to find
January 31, 2017

Found what I needed which was hard to find. Our local med store didn't have what I needed.

Date of experience: January 31, 2017
Jeanette E.
2 reviews
0 helpful votes
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I had to do a little research into the description as to what Rejuve Motion Technology consisted of which should had been included in the description.
Since receiving the insoles my tendinitis and plantar fasciitis has improved. These insoles gave me the stability I needed.

Date of experience: January 31, 2017
Bonnie W.
3 reviews
0 helpful votes
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I'll send more information after I try these shoes.
The fit is perfect and the shoes are of very nice quality. For me the arch support is not quite enough but probably will be after my foot heals from plantar fas. I love the style, I got the shoes with the fur around the top.

Date of experience: January 30, 2017
Craig E.
8 reviews
0 helpful votes
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A well made product at a reasonable price
January 30, 2017

A well made product at a reasonable price.

Date of experience: January 30, 2017
Rick B.
2 reviews
0 helpful votes
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Best selection I've found, in one place
January 30, 2017

Best selection I've found, in one place.

Date of experience: January 30, 2017
Roxareena M.
1 review
0 helpful votes
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I wasn't impressed with your offer to send me a savings coupon to my email as I ordered for the first time and it never showed up. I wouldn't have given my email if I knew there was no coupon coming to apply to the first order. Other than that, the items arrived as ordered. The price was good.

Date of experience: January 30, 2017
Burnett C.
2 reviews
0 helpful votes
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Everything went very well and smooth
January 30, 2017

Everything went very well and smooth. Delivery was great and the product looks very quality made.

Date of experience: January 30, 2017
Barbara B.
1 review
0 helpful votes
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Great experience
January 30, 2017

Great experience. Have to return one of six pairs because they didn't fit well.

Date of experience: January 30, 2017
Chris S.
1 review
0 helpful votes
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This was my second purchase from you
January 30, 2017

This was my second purchase from you. My first was a 3/4 insole which I could never keep in place therefore aggravating my foot as much as helping so I placed second order for the full length insoles. These seem to be very well made but I must have a real severe case of planters fasciitis as these soon begin to aggravate my foot and I had to remove and start using a very deep cushioning insole to provide tolerable relief. Thank you for your quick shipping and service you provided I just wish the insoles would have provided that much relief also!

Date of experience: January 30, 2017
Carol M.
1 review
0 helpful votes
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I did use this company last year, my so loves his flip flops, he said
He wanted another pair! Perfect, makes shopping easy!

My son called yesterday, his flip flops are too big, how do I go about exchanging them? Hope it's
Not too late...thank you, Carol Moorman, 1/29/17

Date of experience: January 29, 2017
Kelly S.
8 reviews
0 helpful votes
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Vionic shoes are all I wear now
January 29, 2017

Vionic shoes are all I wear now. They have completely cured my plantar fasciitis symptoms! And they are comfortable and stylish at the same time!

Date of experience: January 29, 2017