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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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sap s.
1 review
0 helpful votes
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You have the best price on the soles I need
February 4, 2017

You have the best price on the soles I need. Thanks

Date of experience: February 4, 2017
Margaret Q.
4 reviews
0 helpful votes
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I was looking for a comfortable yet supportive slipper. This is not it. These are more like a shoe. Not cushy nor cozy like a slipper should be. There is really good arch support however. They also run small. I will be returning these "slippers".

Date of experience: February 3, 2017
Connie K.
1 review
0 helpful votes
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Easy to navigate...
February 4, 2017

Easy to navigate...look forward to how the shipment, shoes and service on return, if needed all work out.

Date of experience: February 3, 2017
Andrea B.
1 review
0 helpful votes
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The shoes fit perfectly and feel really comfortable and they're perfect for what I want them for. Thanks!

Date of experience: February 3, 2017
Janet W.
1 review
0 helpful votes
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Coupon code doesn't work had to get a new one other than the one that is sent on my email. Today the customer service person was helpful last time customer service didn't know what they were doing and lost a sale because of it.

Date of experience: February 3, 2017
JCE N.
1 review
0 helpful votes
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Can't get away from OrthoticShop, their shoes are so comfortable. Just keep buying more; and, happy to do so.

Date of experience: February 3, 2017
Thomas C.
1 review
0 helpful votes
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I was told to order one size, but should have gotten a size smaller. It is not as good as I thought it would be.

Date of experience: February 3, 2017
Meg I.
1 review
0 helpful votes
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Best part is if they don't fit, I'm able to return them at no cost to me. Still trying to find the orthaheel maryjanes.Discontinued. Best shoes I've ever gotten from you.

Date of experience: February 3, 2017
Pilar B.
1 review
0 helpful votes
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The order arrived promptly
February 3, 2017

The order arrived promptly. The shoes are great. My feet are happy!

Date of experience: February 3, 2017
KB M.
1 review
0 helpful votes
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Never received Shipment confirmation or tracking info, but overall very satisfied with my purchasing experience.

Date of experience: February 3, 2017
Mark G.
1 review
0 helpful votes
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So far, good
February 3, 2017

So far, good. First order. Will receive product and go from there. Thank you.

Date of experience: February 3, 2017
Barbara F.
1 review
0 helpful votes
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Excellent web site
February 3, 2017

Excellent web site. Found what I wanted immediately.

Date of experience: February 2, 2017
Melinda A.
1 review
0 helpful votes
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Love arch support
February 3, 2017

Love arch support.

Date of experience: February 2, 2017
thon g.
1 review
0 helpful votes
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The support is good but the velcro on the cork sandles didn't last as long as it has on my black ones. I hope the velcro on my new brown sandles last longer.

Date of experience: February 2, 2017
Robert D.
1 review
0 helpful votes
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Great
February 2, 2017

Great

Date of experience: February 2, 2017
Janet B.
1 review
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I really liked the shoes but they were way to small! It almost seemed like they were mis sized. They are on their way back.

Date of experience: February 2, 2017
Ruth B.
1 review
0 helpful votes
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Shoes had less side support than expected.I have loss of feeling in my feet from a complex spinal surgery and I can walk out of or even "break" my shoes. That is why I wear Mary Janes or tie shoes.

Date of experience: February 2, 2017
Barbara B.
1 review
0 helpful votes
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Sorry, had to return them
February 2, 2017

Sorry, had to return them.

Date of experience: February 2, 2017
Laureen c.
1 review
0 helpful votes
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They did not fit so I had to return the item
February 2, 2017

They did not fit so I had to return the item

Date of experience: February 2, 2017
kathleen r.
1 review
0 helpful votes
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Delivery was fast
February 2, 2017

Delivery was fast

Date of experience: February 2, 2017