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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Katherine P.
1 review
0 helpful votes
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Ordered here four or five times..
February 6, 2017

Ordered here four or five times. Good service.LOVE the shoes! I have very high arches and the shoes provide excellent support. If you think they are too expensive think of it like I did. I spend anywhere from 10 to 20 dollars per pair even in Walmart. Or I can buy one nice looking shoe that offers me the support I need for 60 dollars or so and have comfort and support or I can buy 4 or 5 pairs over a years time that hurt and I give away or toss and lose money on. The shoes are very durable and I purchase a pair a year but they last me at least 3 years before I have to replace..

Date of experience: February 6, 2017
Thomas B.
1 review
0 helpful votes
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Hi
February 6, 2017

Hi

Date of experience: February 6, 2017
Len O.
1 review
0 helpful votes
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I had difficulty finding shipping information prior to placing the order

Date of experience: February 6, 2017
Roger H.
1 review
0 helpful votes
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Ta
February 6, 2017

Ta

Date of experience: February 6, 2017
Michael F.
1 review
0 helpful votes
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They were true to size
February 6, 2017

They were true to size. Fit us both perfectly.

Date of experience: February 5, 2017
Diane W.
1 review
0 helpful votes
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Great!
February 6, 2017

Great!

Date of experience: February 5, 2017
Ann F.
1 review
0 helpful votes
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Great slippers
February 6, 2017

Great slippers

Date of experience: February 5, 2017
Gloria R.
1 review
0 helpful votes
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This is the second time I have purchased house shoes from Orthotics--I cannot wear "over the counter" house shoes because I have very high arches. Without the extra support, my feet hurt. I need extra support, which I can count on when I buy from Orthotics.

Thanks!

Date of experience: February 5, 2017
Norm S.
1 review
0 helpful votes
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I received a code to put in for 10% reduction, but no space to enter...OS- 8959

No return label was enclosed. It was excessively problematic accessing a return ups label.

Date of experience: February 5, 2017
Linda S.
2 reviews
0 helpful votes
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Bought my last two pair of shoes here
February 5, 2017

Bought my last two pair of shoes here. Love this online store

Date of experience: February 5, 2017
Nancy B.
2 reviews
0 helpful votes
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I am very pleased with my orthotic walking shoes I have ordered. I was having a lot of pain associated with a foot injury. I needed a strong support on my left foot and these shoes have helped alleviate most,if not all, of my pain. I plan on purchasing another pair in the near future. I will order them from orthoticshop.com because I was satisfied with the price and the delivery time of this product.

Date of experience: February 5, 2017
Carolyn K.
9 reviews
0 helpful votes
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Did not honor reward code Donette8670 to save
February 5, 2017

Did not honor reward code Donette8670 to save
I liked one of the insoles but not the other. I returned one and look forward to it being credited to my paypal acct. Thank you for the prompt service.

Date of experience: February 5, 2017
Mary A.
2 reviews
0 helpful votes
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Love these products
February 5, 2017

Love these products

Date of experience: February 5, 2017
Elaine Z.
5 reviews
0 helpful votes
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I have brought 2 other pairs in the past
February 5, 2017

I have brought 2 other pairs in the past. Love these slippers, I have had major foot problems this year, since wearing these it has improved greatly. Have told some friends, some of them are also buying this brand of slipper. I would highly recommend this slipper.

Date of experience: February 4, 2017
Kath R.
4 reviews
0 helpful votes
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I cannot answer 2nd and 3rd?
February 5, 2017

I cannot answer 2nd and 3rd? Above until I receive the product.

Date of experience: February 4, 2017
Jim D.
1 review
0 helpful votes
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I'm assuming the product meets my expectation and arrives pronto.

Date of experience: February 4, 2017
Mary M.
5 reviews
0 helpful votes
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Your site was great
February 4, 2017

Your site was great. Easy to view the merchandise and to use the site.

Date of experience: February 4, 2017
debrah l.
1 review
0 helpful votes
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Good so far
February 4, 2017

Good so far

Date of experience: February 4, 2017
Helen B.
1 review
0 helpful votes
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I forgot to put my code OS-75643
February 4, 2017

I forgot to put my code OS-*******

Date of experience: February 4, 2017
Paul M.
1 review
0 helpful votes
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Very efficient and great product as this is my 2nd pair I have purchased

Date of experience: February 4, 2017