Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

J C.
10 reviews
0 helpful votes
Follow J C.
Unfollow J C.
Share Review
Report Review

All good
February 8, 2017

All good. Husband loves the comfort of both his slippers and shoes.

Date of experience: February 8, 2017
Pat C.
1 review
0 helpful votes
Follow Pat C.
Unfollow Pat C.
Share Review
Report Review

Once I placed my order the delivery time was amazing. I would definitely order again. Pat C

Date of experience: February 8, 2017
Rhoda Z.
1 review
0 helpful votes
Follow Rhoda Z.
Unfollow Rhoda Z.
Share Review
Report Review

I have bought Vionic sandals before, and they are the best shoes I have owned. I am relieved to find your site and buy them online since Albuquerque is so far way.

Date of experience: February 7, 2017
Gaby D.
1 review
0 helpful votes
Follow Gaby D.
Unfollow Gaby D.
Share Review
Report Review

A few of the slippers i wanted aren't in stock or available in my size.

Date of experience: February 7, 2017
Linda V.
4 reviews
0 helpful votes
Follow Linda V.
Unfollow Linda V.
Share Review
Report Review

Free shipping only applies to USA, which is not clearly stated, so by the time you add $25 for shipping, and the US exchange, these become very expensive. The quality looks good though, so we will see how they work for me. Received prompt answers to my questions, and the tracking was very easy to do, so I would give the customer service an A plus.

Date of experience: February 7, 2017
Cleo R.
1 review
0 helpful votes
Follow Cleo R.
Unfollow Cleo R.
Share Review
Report Review

Fast delivery, great shoes
February 7, 2017

Fast delivery, great shoes

Date of experience: February 7, 2017
George K.
1 review
0 helpful votes
Follow George K.
Unfollow George K.
Share Review
Report Review

Great selection fast service
February 7, 2017

Great selection fast service.

Date of experience: February 7, 2017
Daniel K.
1 review
0 helpful votes
Follow Daniel K.
Unfollow Daniel K.
Share Review
Report Review

GOOD PRICES FOR Orthotic shoes
February 7, 2017

GOOD PRICES FOR Orthotic shoes. I have inclusion body myositis, leaving both my legs very weak and the
Bottoms of my feet are numb, so I need good boots with quick release velco fasteners rather than shoe laces.
Boots arrived and fit good on my feet. Boots are very good quality.
These should improve my balance when walking with a walker.

Date of experience: February 7, 2017
Laura O.
7 reviews
0 helpful votes
Follow Laura O.
Unfollow Laura O.
Share Review
Report Review

I love shopping at the Orthotic Shop
February 7, 2017

I love shopping at the Orthotic Shop.
I was disappointed in the fit of the sandals that I ordered but it was not a problem to return them.

Date of experience: February 7, 2017
Karen L.
1 review
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

Great doing business with orthotic shop
February 7, 2017

Great doing business with orthotic shop.

Date of experience: February 7, 2017
Cathy O.
1 review
0 helpful votes
Follow Cathy O.
Unfollow Cathy O.
Share Review
Report Review

Good service and product
February 7, 2017

Good service and product

Date of experience: February 6, 2017
bob l.
1 review
0 helpful votes
Follow bob l.
Unfollow bob l.
Share Review
Report Review

Your phone operators know nothing about the products you sell. I called many times trying to get some advice, never got a person on the phone that knew anything. Paying 135 for orthodic replacements you would think they would come cut ot my size... they were not.

Date of experience: February 6, 2017
Sandy B.
1 review
0 helpful votes
Follow Sandy B.
Unfollow Sandy B.
Share Review
Report Review

Love vionic and your place is great
February 7, 2017

Love vionic and your place is great. Thx Sandy

Date of experience: February 6, 2017
Chuck R.
1 review
0 helpful votes
Follow Chuck R.
Unfollow Chuck R.
Share Review
Report Review

Very happy with my order
February 7, 2017

Very happy with my order

Chuck Ruebel

Date of experience: February 6, 2017
Karen L.
1 review
0 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

Loved the sandals style is perfect and the shoes are comfortable

Date of experience: February 6, 2017
Anne M.
1 review
0 helpful votes
Follow Anne M.
Unfollow Anne M.
Share Review
Report Review

Highly satisfied with my sandals
February 6, 2017

Highly satisfied with my sandals.

Date of experience: February 6, 2017
Carolyn c.
1 review
0 helpful votes
Follow Carolyn c.
Unfollow Carolyn c.
Share Review
Report Review

Biggest problem for me is some of your shoes are too wide in the heel and won't stay on. Need more slides that come up higher on the instep

Date of experience: February 6, 2017
Alex M.
1 review
0 helpful votes
Follow Alex M.
Unfollow Alex M.
Share Review
Report Review

Easy, quick, convenient payment thru amazon.com
February 6, 2017

Easy, quick, convenient payment thru amazon.com -- will be back!

Date of experience: February 6, 2017
Cynthia T.
5 reviews
0 helpful votes
Follow Cynthia T.
Unfollow Cynthia T.
Share Review
Report Review

I gave 3 stars because one of the boots was missing Curly Lamb hair around the upper side of the boot. I didn't send them back because I don't have the time or wanted to spend more money to return them.

Date of experience: February 6, 2017
Kenneth O.
1 review
0 helpful votes
Follow Kenneth O.
Unfollow Kenneth O.
Share Review
Report Review

EXCELLENT TRANSACTION
February 6, 2017

EXCELLENT TRANSACTION

Date of experience: February 6, 2017