Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
Love the shoes. Just what I needed for my plantar fasciitis. My foot is starting to heal thanks to these shoes. I highly recommend.
Great
Entirely positive experience, but I can't recommend you because these shoes end up being very expensive after adding Japanese customs. Can't be helped!
A little slow on delivery, but I got them and liked the slippers
Very easygoing order. Excellent customer service. My husband's birthday gift on time and he loves his new orthodic sandals. Thank you for your great work.
Thank you for a coupon code!
I needed to exchange the sandals as they were too big so reordered a half size smaller.
Great shoes. Purchase prices was super easy. Arrived working days. Excellent experience.
I am not happy with the aertex socks they don't stay in place & slide around on my feet especially if I don't have shoes on ihave only worn 1 pair can I send the other 2 back & get 2 more drymax?
Great products easy shopping
We have ordered this insole before. It is more reasonably priced and it was easy to order.
Received product in great time, would have liked a notice when it shipped. Have seen a difference in my foot pain. Still waiting to see if they help on a long term basis.
Thought I paid in Canadian exchange but when delivered had to pay customs plus taxes. Happy with shoes but thought they had orthotics built into them.
I'm a first timer and the experience was great. Now I have to try them on to finish off the comment and I can hardly wait!
Great, Love your shoes!
Gentlemen:
I placed my order from orthoticshop.com without hesitation because your presentation was clear, concise and businesslike. Your price was excellent as was your checkout procedure. I received my order early and in excellent condition. You have a new customer!
Quick and easy! Who could want more? Everything was fine however they were too big so I am exchanging them for a smaller size and that is in process right now! I am anxious to receive my shoes again and look forward to wearing them. Thank you.
Good prices and easy checkout. Also got an extra 10% off with a promo code.
Great place to buy shoes/sandels that are easy on your feet.
I am grateful for good shoes for my poor, aching feet.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

