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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Diane v.
1 review
0 helpful votes
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Shopping was easy
March 27, 2017

Shopping was easy. This is my second time at the shop. However, I had to exchange the first brace for a larger size and still have not heard from the company. The item was returned over two weeks ago. Decided it was easier to order another and use the replacement as a spare, if it ever arrives.

Date of experience: March 27, 2017
Dan A.
1 review
0 helpful votes
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Took me a lifetime to discover orthopedic shoes. Changed my life! Your site has a HUGE selection. Won't shop anywhere else!

Date of experience: March 27, 2017
jeanne i.
1 review
0 helpful votes
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The shoes took longer to be delivered
March 27, 2017

The shoes took longer to be delivered. But it wasnt your fault it was snow. :) great shoes thanks

Date of experience: March 27, 2017
Gloria P.
1 review
0 helpful votes
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Thrilled to find size 5
March 27, 2017

Thrilled to find size 5. Competitive pricing and free shipping to USA...pricing to Canada too costly.

Date of experience: March 26, 2017
Kathy F.
1 review
0 helpful votes
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Website was easy to read, ordering was smooth
March 27, 2017

Website was easy to read, ordering was smooth. Sneakers arrived as promised, I am a size 12, have flat feet and a bunion. The sneakers are a perfect fit! Very comfortable!

Date of experience: March 26, 2017
Linda U.
2 reviews
0 helpful votes
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Love your shoes
March 27, 2017

Love your shoes

Date of experience: March 26, 2017
Krista H.
1 review
0 helpful votes
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Happy with orthotic shop, not in love with vionic.

Date of experience: March 26, 2017
MV Y.
1 review
0 helpful votes
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Loved the shoes but a 42 was decidedly two sizes to small and had to be returned. Shoes looked wonderful; service prompt; would order from them again.

Date of experience: March 26, 2017
Lyn N.
1 review
0 helpful votes
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It was user friendly
March 26, 2017

It was user friendly

Date of experience: March 26, 2017
George Y.
4 reviews
0 helpful votes
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Very helpful customer service
March 26, 2017

Very helpful customer service

Date of experience: March 26, 2017
Joann U.
2 reviews
0 helpful votes
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The slippers I received were way to large, so will have to send back and get the next size smaller.

Date of experience: March 26, 2017
virginia s.
1 review
0 helpful votes
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Deciding not to order a second pair of shoes, I couldn't get the site to remove the second order. Had to delete all and do it over again!

Date of experience: March 26, 2017
Denise W.
1 review
0 helpful votes
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Everything went fine
March 26, 2017

Everything went fine. This purchase was for a birthday.

Date of experience: March 26, 2017
Katherine B.
1 review
0 helpful votes
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Website made it difficult to register
March 26, 2017

Website made it difficult to register.

Date of experience: March 25, 2017
Ivy C.
1 review
0 helpful votes
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I was very happy the customer service and I received my order very quickly. I would definitely re-order from orthoshop.com again.

Date of experience: March 25, 2017
John K.
1 review
0 helpful votes
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Quick, easy and efficient..
March 25, 2017

Quick, easy and efficient. Glad that you have PayPal as a payment option.

Date of experience: March 25, 2017
Porkyblue K.
1 review
0 helpful votes
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Usually ok but my password was messed up had to get a new one

Date of experience: March 25, 2017
Nancy Q.
3 reviews
0 helpful votes
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Thank you, I look forward to receiving my shoes!

These shoes are wonderfully comfortable and I Really appreciate that. Highly recommended.

Date of experience: March 25, 2017
Susan A.
1 review
0 helpful votes
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Got my shoes quickly
March 25, 2017

Got my shoes quickly. Waiting for warm weather to wear them.

Date of experience: March 25, 2017
Bill M.
4 reviews
0 helpful votes
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It took a couple of days to get use to the straighter walk, but feel improvement in my step.

Date of experience: March 24, 2017