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OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Shopping was easy. This is my second time at the shop. However, I had to exchange the first brace for a larger size and still have not heard from the company. The item was returned over two weeks ago. Decided it was easier to order another and use the replacement as a spare, if it ever arrives.
Took me a lifetime to discover orthopedic shoes. Changed my life! Your site has a HUGE selection. Won't shop anywhere else!
The shoes took longer to be delivered. But it wasnt your fault it was snow. :) great shoes thanks
Thrilled to find size 5. Competitive pricing and free shipping to USA...pricing to Canada too costly.
Website was easy to read, ordering was smooth. Sneakers arrived as promised, I am a size 12, have flat feet and a bunion. The sneakers are a perfect fit! Very comfortable!
Love your shoes
Happy with orthotic shop, not in love with vionic.
Loved the shoes but a 42 was decidedly two sizes to small and had to be returned. Shoes looked wonderful; service prompt; would order from them again.
It was user friendly
Very helpful customer service
The slippers I received were way to large, so will have to send back and get the next size smaller.
Deciding not to order a second pair of shoes, I couldn't get the site to remove the second order. Had to delete all and do it over again!
Everything went fine. This purchase was for a birthday.
Website made it difficult to register.
I was very happy the customer service and I received my order very quickly. I would definitely re-order from orthoshop.com again.
Quick, easy and efficient. Glad that you have PayPal as a payment option.
Usually ok but my password was messed up had to get a new one
Thank you, I look forward to receiving my shoes!
These shoes are wonderfully comfortable and I Really appreciate that. Highly recommended.
Got my shoes quickly. Waiting for warm weather to wear them.
It took a couple of days to get use to the straighter walk, but feel improvement in my step.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

