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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Bridget R.
2 reviews
0 helpful votes
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Very easy
March 25, 2017

Very easy

Date of experience: March 24, 2017
keith b.
1 review
0 helpful votes
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Had to call in twice because of me not you people were great

Date of experience: March 24, 2017
Kay R.
4 reviews
0 helpful votes
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I love your shoes, and good service
March 24, 2017

I love your shoes, and good service

Date of experience: March 24, 2017
Omeomi B.
1 review
0 helpful votes
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No comment
March 24, 2017

No comment

Date of experience: March 24, 2017
Ava G.
1 review
0 helpful votes
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Website is easy to navigate, quick shipping
March 24, 2017

Website is easy to navigate, quick shipping. I needed to return for a different size and they were very helpful!

Date of experience: March 24, 2017
AJA I.
1 review
0 helpful votes
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Overall, I have had a positive experience
March 24, 2017

Overall, I have had a positive experience. My order arrived within the promised time and the item was as pictured on their website. I would recommend orthoticshop to my friends a.

Date of experience: March 24, 2017
Don R.
1 review
0 helpful votes
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No comment
March 24, 2017

No comment.

Date of experience: March 24, 2017
Carmel T.
1 review
0 helpful votes
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These are the best pain of orthotic sandals I have found. I have a high arch and arthritis in my feet and these are nice and high and feel great. I have prescription orthotics in my shoes which I do not wear in the house and my arch would ache when I put on the sandals I had. Vionic is great. No more aching arches.

Date of experience: March 24, 2017
Jackie V.
1 review
0 helpful votes
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Website was a little clumsy
March 24, 2017

Website was a little clumsy. Prices are fair. Delivery was quick.

Date of experience: March 24, 2017
Jeanie W.
1 review
0 helpful votes
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Easy website and quick checkout process
March 24, 2017

Easy website and quick checkout process. Already placed a second order. Love free shipping plus discounts too. That's an A+ in my book.

Date of experience: March 24, 2017
Jennifer C.
2 reviews
0 helpful votes
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Pricey, but I've had good luck with this in the past, so I'm trying it again.

Date of experience: March 24, 2017
Michael M.
1 review
0 helpful votes
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I also purchase a black pair of OluKai Moloa Slipper - Men's Nubuck/Shearling House Shoes. This pair the stitching around the toe of the shoe on top is coming undone. I would like to exchange for another pair if I could.
Please email me instructions as to how to exchange this shoe.

Date of experience: March 23, 2017
David L.
1 review
0 helpful votes
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Not as comfortable as expected, could use better insert.

Date of experience: March 23, 2017
Marilyn G.
2 reviews
0 helpful votes
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Excellent shopping experience, I found exactly what I need. The slippers are beautiful and excellent quality. I will shop again soon to order Vionics.

Date of experience: March 23, 2017
Eugene R.
1 review
0 helpful votes
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I am a returning customer and have always been satisfied. I would like more consistency in sizing among th different brands.

Date of experience: March 23, 2017
Yoming w.
1 review
0 helpful votes
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Thank you for good service
March 23, 2017

Thank you for good service

Date of experience: March 23, 2017
bob E.
3 reviews
0 helpful votes
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Great help from customer service
March 23, 2017

Great help from customer service.

Date of experience: March 23, 2017
T B.
1 review
0 helpful votes
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Fast
March 23, 2017

Fast

Date of experience: March 23, 2017
Beth M.
1 review
0 helpful votes
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Easy user friendly process!
March 23, 2017

Easy user friendly process!

Date of experience: March 23, 2017
natalie k.
1 review
0 helpful votes
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Thank you, the site was great, quick and accurate

Date of experience: March 22, 2017