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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Duane L.
1 review
0 helpful votes
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This is my second time to order from Orthodic Shop, and I have been very pleased with both orders. Thank you.

Date of experience: March 30, 2017
Neli L.
1 review
0 helpful votes
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It was excellent
March 30, 2017

It was excellent.

Date of experience: March 30, 2017
Tami B.
2 reviews
0 helpful votes
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So far, So good!
March 30, 2017

So far, So good!

Date of experience: March 29, 2017
Karen A.
11 reviews
0 helpful votes
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I bought these for my son who had a pair that were too small. He loves them.

Date of experience: March 29, 2017
Ana L.
3 reviews
0 helpful votes
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Even though there was a problem with the shoes I ordered, I was a helped by Danielle in customer service right away. She made sure that Drew exchanged the shoes and got them them to email me the return label ASAP. I got the replacement pair yesterday and could not be happier. I sent back the first pair last Saturday. UPS will probably delivered them back to Drew this week. I am satisfied with the whole experience.

Date of experience: March 29, 2017
Nanacy I.
1 review
0 helpful votes
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Could not have been better!
March 29, 2017

Could not have been better!

Date of experience: March 29, 2017
BOB W.
1 review
0 helpful votes
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Great
March 29, 2017

Great

Date of experience: March 29, 2017
Jose P.
6 reviews
0 helpful votes
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My father is happy with the shoes I purchased for his walking needs so that makes me happy to know he is comfortable.

Date of experience: March 29, 2017
Elaine D.
2 reviews
0 helpful votes
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I thought I could never wear flip flops again due to plantars fasciitis. The Vionics seem to not bother the ligament. Hopefully they continue to work. Not inexpensive, but worth it.

Date of experience: March 29, 2017
phyllis c.
1 review
0 helpful votes
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Very happy with product
March 29, 2017

Very happy with product

Date of experience: March 29, 2017
colleen k.
1 review
0 helpful votes
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Very easy to follow directions for someone who is a beginner on line shopping.

Date of experience: March 28, 2017
Judy P.
1 review
0 helpful votes
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Have shopped here several times and always a good experience. Love the Vionic products.

Date of experience: March 28, 2017
Sid B.
1 review
0 helpful votes
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Fit nicely and feel comfortable
March 29, 2017

Fit nicely and feel comfortable. Need to go on a long hike for further comment

Date of experience: March 28, 2017
Karen S.
2 reviews
0 helpful votes
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One pair of shows were too small
March 29, 2017

One pair of shows were too small. We will see how good customer service is when I return

Date of experience: March 28, 2017
Lorna T.
1 review
0 helpful votes
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Service was great
March 28, 2017

Service was great

Date of experience: March 28, 2017
Shirley J.
2 reviews
0 helpful votes
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If the sandals work for me, I will definately look again. I have difficulty finding shoes that are both comfortable and work with my fitting problem. I am hoping that I might try some dress shoes at a later date.

Date of experience: March 28, 2017
Rodney B.
1 review
0 helpful votes
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Very pleased
March 28, 2017

Very pleased. I will keep shopping with this company. Great shoes.

Date of experience: March 28, 2017
Charity S.
1 review
0 helpful votes
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Great price, speedy delivery!
March 28, 2017

Great price, speedy delivery!

Date of experience: March 28, 2017
Terri M.
2 reviews
0 helpful votes
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This is the first time I've shopped at orthoticshop.com and I liked the selection; much more than any other website I've used in the past.

Date of experience: March 28, 2017
Roberto F.
1 review
0 helpful votes
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Easy to navigate on the site
March 28, 2017

Easy to navigate on the site. The payment process using pay pal is fast.

Date of experience: March 28, 2017