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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Billie O.
2 reviews
0 helpful votes
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This was the best price I found online for this shoe. Thank you. Delivery time was prompt and the shoes are just what I wanted.

Date of experience: April 22, 2017
Robert R.
1 review
0 helpful votes
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Always a pleasure to buy from you
April 22, 2017

Always a pleasure to buy from you

Date of experience: April 22, 2017
Suzie T.
2 reviews
0 helpful votes
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I really like that you have Spenco sandals at a reasonable price. I just wish there was a larger selection.

Date of experience: April 22, 2017
Sharon J.
2 reviews
0 helpful votes
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East to navigate
April 22, 2017

East to navigate

Date of experience: April 22, 2017
Rebecca R.
1 review
0 helpful votes
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Can't get information on when out of stock will get more!

Date of experience: April 22, 2017
Virginia L.
4 reviews
0 helpful votes
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My rating had nothing to do with the product or the delivery. I will be returning the shoes because I have severe swelling in my feet and the shoes are too tight even though they are extra wide. I will be purchasing another pair of shoes from Orthotics shop that are like the ones I am now wearing.

Date of experience: April 22, 2017
Brenda T.
1 review
0 helpful votes
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Quality products, reasonable prices, prompt delivery, secure packaging.

Date of experience: April 21, 2017
Linda M.
1 review
0 helpful votes
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A pop up came up for a discount saying especially for me. When I tried to use it, it did not work? Not sure why?
***I did return the product for a size wide as the Mediums were too small.***

Date of experience: April 21, 2017
Kelsey M.
1 review
0 helpful votes
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I love this website and all of their shoes!
April 21, 2017

I love this website and all of their shoes!

Date of experience: April 21, 2017
Donna F.
1 review
0 helpful votes
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The sandals are very comfortable
April 21, 2017

The sandals are very comfortable.

Date of experience: April 21, 2017
Kate M.
4 reviews
0 helpful votes
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Love the Vionic sandals and am SO impressed with the service - I'll definitely order from you again in the future. Thank you!

Date of experience: April 21, 2017
Michelle W.
1 review
0 helpful votes
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It was fine
April 21, 2017

It was fine

Date of experience: April 21, 2017
Deanna W.
1 review
0 helpful votes
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Browsing the shoes is not easy
April 21, 2017

Browsing the shoes is not easy.
Prices seem high for some styles.
I wish there were customer reviews of the shoe I purchased.
I could not tell if you have free return shipping.

Date of experience: April 21, 2017
Pamela S.
1 review
0 helpful votes
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Smooth, easy transaction
April 21, 2017

Smooth, easy transaction.

Date of experience: April 21, 2017
Nita K.
1 review
0 helpful votes
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Great easy shopping and fast delivery
April 21, 2017

Great easy shopping and fast delivery

Date of experience: April 21, 2017
Linda L.
1 review
0 helpful votes
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Like the quality of the product and delivery time was good.

Date of experience: April 21, 2017
Marisol J.
1 review
0 helpful votes
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I like the sandals,but I think they should have extra padding behind the stone design. Otherwise they are pretty.

Date of experience: April 20, 2017
Karen R.
3 reviews
0 helpful votes
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Great site and prices
April 21, 2017

Great site and prices. The shoes ran larger than my original size. I ordered the sandals in which the insole came out so that I could wear my inserts with them. My inserts did not fit, so had to return them. I will order from orthoticshop again in the future.

Date of experience: April 20, 2017
Virginia M.
4 reviews
0 helpful votes
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Great product and prices are very reasonable
April 20, 2017

Great product and prices are very reasonable. No more ugly shoes

Date of experience: April 20, 2017
Sue U.
5 reviews
0 helpful votes
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Took me 3 tries to submit my order
April 20, 2017

Took me 3 tries to submit my order. Frustrating

Date of experience: April 20, 2017