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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Linda Q.
2 reviews
0 helpful votes
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Speedy, easy, free s/h, plus you gave me a discount... It was a win, win experience... I look forward to using your product and feeling the benefits. Thanks

Date of experience: April 23, 2017
Linda N.
1 review
0 helpful votes
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Website easy to navigate
April 24, 2017

Website easy to navigate. Selection of shoes was excellent.

Date of experience: April 23, 2017
Nancy M.
1 review
0 helpful votes
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Great prices and quick delivery!
April 24, 2017

Great prices and quick delivery!

Date of experience: April 23, 2017
Leah M.
1 review
0 helpful votes
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Great purchase
April 24, 2017

Great purchase

Date of experience: April 23, 2017
Wendy M.
2 reviews
0 helpful votes
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Exactly as I expected
April 24, 2017

Exactly as I expected.

Date of experience: April 23, 2017
Jean K.
1 review
0 helpful votes
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Just love them
April 23, 2017

Just love them. They are so beautiful and help my feet tremendously.

Date of experience: April 23, 2017
Jean F.
1 review
0 helpful votes
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The unisex styles are too loose
April 23, 2017

The unisex styles are too loose. Length was good but too floppy even for flipflops

Date of experience: April 23, 2017
Inger M.
1 review
0 helpful votes
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Not now, pls
April 23, 2017

Not now, pls.

Date of experience: April 23, 2017
Gretchen A.
1 review
0 helpful votes
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Very user friendlywonderful service
April 23, 2017

Very user friendlywonderful service. Wonderful shoes

Date of experience: April 23, 2017
Mary I.
3 reviews
0 helpful votes
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I had a very frustrating experience
April 23, 2017

I had a very frustrating experience. Originally I looked for the discount code and when I found it I went back to your site and couldn't find the shoes. Then finally found the shoes, put in the discount code and it wouldn't take it.

Date of experience: April 22, 2017
Virginia E.
1 review
0 helpful votes
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LLoved these shoes last year, really glad to find you have them in my size and desired color. When they arrived, they were exactly the same fit as last year. Very pleased. Despite foot issues, can walk easily and in comfort in these Alexa sandals.

Date of experience: April 22, 2017
Anita Y.
1 review
0 helpful votes
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Wish you had more white sandals
April 22, 2017

Wish you had more white sandals
Love it

Date of experience: April 22, 2017
Cazelot Z.
1 review
0 helpful votes
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Looking forward to seeing if this helps with my comfort needs.

Date of experience: April 22, 2017
Ruth A.
1 review
0 helpful votes
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Your website is very well designed for on-line shopping.

Date of experience: April 22, 2017
Christine B.
1 review
0 helpful votes
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I phoned and was told how to return these sneakers. I mailed them back last Thursday via Fed X. The sneakers were very disappointing - flimsy for the price I paid. Please send me an email to confirm receipt and kindly refund the amount to my American Express card as soon as possible. Thank you. This will not affect me ordering from Orthoticshop, again.

Date of experience: April 22, 2017
Elaine X.
5 reviews
0 helpful votes
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Awesome
April 22, 2017

Awesome

Date of experience: April 22, 2017
David A.
7 reviews
0 helpful votes
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Easy to order, great selection and great prices.

Date of experience: April 22, 2017
Ernie D.
1 review
0 helpful votes
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Some difficulty in the ordering process
April 22, 2017

Some difficulty in the ordering process. When trying to access information on your shoes your system kept telling me I was not authorized to access that information!

Date of experience: April 22, 2017
Vi A.
1 review
0 helpful votes
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Great service and great prices
April 22, 2017

Great service and great prices. My son is very happy with the orthotic sandal.

Date of experience: April 22, 2017
Elizabeth W.
4 reviews
0 helpful votes
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Very good experience!
April 22, 2017

Very good experience!

Date of experience: April 22, 2017