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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Sandra F.
1 review
0 helpful votes
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Love the sandals
June 2, 2017

Love the sandals

Date of experience: June 2, 2017
Mike B.
1 review
0 helpful votes
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Ordering online from these folks at the Orthotic Shop is a good as it gets! Straightforward, effective communicators and they care if you're happy. And after you buy it, they check to make sure you're happy. Don't hesitate to buy from them.

Mike Bolton
Savannah GA

Date of experience: June 2, 2017
Renee B.
3 reviews
0 helpful votes
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Very easy process
June 2, 2017

Very easy process

Date of experience: June 2, 2017
Terry P.
1 review
0 helpful votes
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Love the instant 10% off coupon code!
June 2, 2017

Love the instant 10% off coupon code!

The metal post across the bridge of the (or top of the) foot has sharp edges that are uncomfortable.

Date of experience: June 2, 2017
Ann N.
5 reviews
0 helpful votes
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So nice to be able to do checkout through Amazon. I have been searching for an orthotic sandal and I am thrilled that you carry such beautiful sandals.

Date of experience: June 2, 2017
Bill C.
1 review
0 helpful votes
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I'm in eastern Canada & must buy from US
June 2, 2017

I'm in eastern Canada & must buy from US. Price was $80, shipping about $30. Visa charged my card $153 for the purchase including currency conversion & Visa fee. Canadian customs then charged $27 for GST & whatever, so purchase cost me $180 Canadian.

Slippers are great, replacing an older pair. Next time I hope the product can be purchased in Canada, please, maybe Amazon.ca?

Thanks, Bill Carpan

Date of experience: June 2, 2017
Wadhah M.
1 review
0 helpful votes
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I need you guys to exchange it for me
June 2, 2017

I need you guys to exchange it for me

Date of experience: June 2, 2017
Monica G.
1 review
0 helpful votes
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Website is easy to navigate and use
June 2, 2017

Website is easy to navigate and use

Date of experience: June 1, 2017
Joy C.
1 review
0 helpful votes
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Slower delivery that I like
June 2, 2017

Slower delivery that I like. Will be returning, will see how that goes.

Date of experience: June 1, 2017
Davri Z.
1 review
0 helpful votes
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Easy website navigation and relatively fast shipping

Date of experience: June 1, 2017
VICKY B.
1 review
0 helpful votes
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The shoes are great and my feet do not hurt any more.

Date of experience: June 1, 2017
Leland P.
1 review
0 helpful votes
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Everyth;ing was great
June 1, 2017

Everyth;ing was great. No negatives. All positive.

Date of experience: June 1, 2017
Ann P.
2 reviews
0 helpful votes
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My experience was a good one
June 1, 2017

My experience was a good one. Unfortunately, living in Canada there is a very high price for delivery and duty.

Date of experience: June 1, 2017
Smiley C.
1 review
0 helpful votes
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I did receive my order but the she's were ill fitting.

Date of experience: June 1, 2017
Kim S.
1 review
0 helpful votes
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Hassle free!
June 1, 2017

Hassle free!
I did return the sandals because the straps on left one did not touch my foot, but I did order again. I did not do exchange because that was not cooperating.

Date of experience: June 1, 2017
Lillian M.
1 review
0 helpful votes
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So far so good we shall see what happens, i hope the shoes fit well.

Date of experience: June 1, 2017
Joyce T.
1 review
0 helpful votes
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LOVE these shoes!
June 1, 2017

LOVE these shoes! They are so comfortable and my feet don't hurt when I wear them.

Date of experience: June 1, 2017
KMatson R.
1 review
0 helpful votes
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This is a good site
June 1, 2017

This is a good site. My first order so hope it is good quality and what I need.

Date of experience: June 1, 2017
Jean F.
1 review
0 helpful votes
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Haven't had any luck in finding the right fit, will keep trying

Date of experience: June 1, 2017
Ray k.
1 review
0 helpful votes
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Great
June 1, 2017

Great. Just hope the sandals fit. They are great to order from with quick delivery

Date of experience: June 1, 2017