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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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JoAnne A.
2 reviews
0 helpful votes
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I had to return them, to big
June 4, 2017

I had to return them, to big

Date of experience: June 4, 2017
Barbara C.
3 reviews
0 helpful votes
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The product itself was not the issue
June 4, 2017

The product itself was not the issue. It seemed to be well made and had a very nice appearance. It just simply didn't fit my foot comfortably. I am hard to fit. I'm not flat footed but close. I was told as a child I have a "fallen arch." I wear orthotics and thought perhaps I could wear this sandal but the arch is too high for my foot and bangs into it when I walk. I think it would be very comfortable for a "normal" foot. Sadly, I returned the item.

Date of experience: June 4, 2017
Charlene I.
1 review
0 helpful votes
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I bought the black one first
June 4, 2017

I bought the black one first. Then you sent me a discount coupon so I could purchase my second pair in bronze metallic. Thank you so much!

Date of experience: June 4, 2017
Kathi V.
1 review
0 helpful votes
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Quick and easy and had what I was looking for, good price and discounts on shoes/shipping

Date of experience: June 4, 2017
Robin D.
1 review
0 helpful votes
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Easy process to navigate
June 4, 2017

Easy process to navigate. Thanks!

Date of experience: June 4, 2017
Randy U.
4 reviews
0 helpful votes
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Quick easy and had a discount with free shipping arrived on time so only have positive things to say. Thanks

Date of experience: June 4, 2017
Susan K.
4 reviews
0 helpful votes
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Very colorful and are very comfortable
June 4, 2017

Very colorful and are very comfortable.

Date of experience: June 4, 2017
Barb F.
6 reviews
0 helpful votes
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They have everything you need for sore and tired feet!

Date of experience: June 3, 2017
Elisa T.
1 review
0 helpful votes
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The experience was very good!
June 4, 2017

The experience was very good!

Date of experience: June 3, 2017
Norma L.
1 review
0 helpful votes
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Good quality
June 4, 2017

Good quality

Date of experience: June 3, 2017
Carol G.
6 reviews
0 helpful votes
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Great place to get good shoes and sneakers
June 3, 2017

Great place to get good shoes and sneakers. Came in 2 separate shipments. The first came right away and the second came nine days later.

Date of experience: June 3, 2017
Kathy P.
2 reviews
0 helpful votes
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Very fast delivery and the item was as described.

Date of experience: June 3, 2017
Melisa C.
1 review
0 helpful votes
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Got them in a day as promised
June 3, 2017

Got them in a day as promised.

Date of experience: June 3, 2017
Debbie W.
1 review
0 helpful votes
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Order and delivery were fast and convenient
June 3, 2017

Order and delivery were fast and convenient.

Date of experience: June 3, 2017
Amy M.
1 review
0 helpful votes
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I'm very please with the order in it's totality! The product is well made, price was very comparable, and the customer service provided throughout the whole process was superb! Thank you!

Date of experience: June 3, 2017
Rebecca D.
4 reviews
0 helpful votes
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I like how u can narrow your search by size, width, gender, and color if u like. Makes the search much faster

Date of experience: June 3, 2017
Wendy S.
1 review
0 helpful votes
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Love the Orthotic Shop
June 3, 2017

Love the Orthotic Shop. Great customer service!

Date of experience: June 3, 2017
Connie D.
1 review
0 helpful votes
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Easy with PayPal!
June 3, 2017

Easy with PayPal! Wish you had more sizes/colors.

Date of experience: June 2, 2017
Debbie K.
6 reviews
0 helpful votes
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Since I haven't received my order its hard to say anything.

Date of experience: June 2, 2017
Susie T.
1 review
0 helpful votes
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Simple, 10% coupon code was appreciated!
June 2, 2017

Simple, 10% coupon code was appreciated! My sandal/boots got here quickly and I love them!

Date of experience: June 2, 2017