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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Kathryn R.
1 review
0 helpful votes
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Very quick and easy
June 6, 2017

Very quick and easy. Delivery was as expected.

Date of experience: June 6, 2017
Leslie H.
1 review
0 helpful votes
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This is my first shopping experience, so we will see how good you are at selling healthy foot wear for a decent price, and how you handle returns if I have to return my daughters sandals. I hope I don't have to return anything. I'm counting on you to be the answer for my twin daughters. Mrs. Leslie A. Halling

Date of experience: June 6, 2017
Satified C.
1 review
0 helpful votes
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It was a pleasure
June 6, 2017

It was a pleasure. Simple and easy. These are the only inserts that I buy. I have tried many others, but these are the best

Date of experience: June 6, 2017
Barb P.
1 review
0 helpful votes
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Shopping, fine
June 6, 2017

Shopping, fine. Signing into my account, stupid! Wouldn't accept password. Went through process to change password, wouldn't accept it again. So I gave up. Aggravated, my order did not get put towards points on my account. Ugh!

Date of experience: June 5, 2017
Vicki C.
3 reviews
0 helpful votes
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I had left the website with merchandise in my cart. I received a reminder email which is fine, but then shopping from that point was a little strange and awkward, probably my error. This is my first order so time will tell if I will become a regular customer.

Received my order. My Drew sandals are a tad too short and one of the decorative buttons fell off as soon as I picked up the shoe. I was able to reattach it but I'm not sure if it's secure. I am going to return that pair.

Date of experience: June 5, 2017
Carol A.
1 review
0 helpful votes
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Thanks for the discount code
June 6, 2017

Thanks for the discount code. It helped me to make the decision to buy. Happy with the product.

Date of experience: June 5, 2017
Stephanie C.
1 review
0 helpful votes
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My order came faster than I expected
June 5, 2017

My order came faster than I expected. Very happy with the service. I've been doing business the orthoticshop for many years and have always been satisfied with the experience.

Date of experience: June 5, 2017
Ramona I.
1 review
0 helpful votes
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Shopping online was easy, the orthotics sandals took some getting used to, otherwise a great quality shoe.

Date of experience: June 5, 2017
Nancy M.
1 review
0 helpful votes
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Love shopping from The Orthotic Shop...
June 5, 2017

Love shopping from The Orthotic Shop... Prompt delivery and I get what I ordered. Thanks

Date of experience: June 5, 2017
Diana G.
1 review
0 helpful votes
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I had a great experience
June 5, 2017

I had a great experience

Date of experience: June 5, 2017
J A.
1 review
0 helpful votes
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Offered me a savings coupon
June 5, 2017

Offered me a savings coupon. When I entered the number it would not take it. The item ordered, to correct dropped foot, does not stay in the shoe. Will try to use it but may be returning for something better.

Date of experience: June 5, 2017
Mary A.
2 reviews
0 helpful votes
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I'm pleased with the sandals and slippers I ordered. They really do help with my mononeuropathy chronic pain.

Date of experience: June 5, 2017
linda m.
1 review
0 helpful votes
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Great accommodating CS and super prices and loved the discount! Super

Date of experience: June 5, 2017
Norma T.
3 reviews
0 helpful votes
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LOVE THE AMAZON PAY OPTION!
June 5, 2017

LOVE THE AMAZON PAY OPTION!

Date of experience: June 5, 2017
Bonnie N.
1 review
0 helpful votes
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Very informative about the products
June 5, 2017

Very informative about the products

Date of experience: June 5, 2017
Susan P.
3 reviews
0 helpful votes
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It is frustrating trying to use the discount, without going through the application process.

Date of experience: June 5, 2017
John J.
1 review
0 helpful votes
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Everything was as expected
June 5, 2017

Everything was as expected.

Date of experience: June 5, 2017
Nita G.
1 review
0 helpful votes
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It's so nice to find socks that are as suitable as compression stockings. They were easier to put on and they helped with circulation and swelling in my legs. Don't think twice if you need these. I find that the material and colors they give you to choose from, are a bonus.

Thank you, Orthodontic Shop

Date of experience: June 5, 2017
James P.
10 reviews
0 helpful votes
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Excellent prices and easy to use website
June 5, 2017

Excellent prices and easy to use website.

Date of experience: June 5, 2017
stacey M.
2 reviews
0 helpful votes
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Easy to navigate on the site
June 5, 2017

Easy to navigate on the site

Date of experience: June 4, 2017