Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
We monitor reviews for authenticity
Very quick and easy. Delivery was as expected.
This is my first shopping experience, so we will see how good you are at selling healthy foot wear for a decent price, and how you handle returns if I have to return my daughters sandals. I hope I don't have to return anything. I'm counting on you to be the answer for my twin daughters. Mrs. Leslie A. Halling
It was a pleasure. Simple and easy. These are the only inserts that I buy. I have tried many others, but these are the best
Shopping, fine. Signing into my account, stupid! Wouldn't accept password. Went through process to change password, wouldn't accept it again. So I gave up. Aggravated, my order did not get put towards points on my account. Ugh!
I had left the website with merchandise in my cart. I received a reminder email which is fine, but then shopping from that point was a little strange and awkward, probably my error. This is my first order so time will tell if I will become a regular customer.
Received my order. My Drew sandals are a tad too short and one of the decorative buttons fell off as soon as I picked up the shoe. I was able to reattach it but I'm not sure if it's secure. I am going to return that pair.
Thanks for the discount code. It helped me to make the decision to buy. Happy with the product.
My order came faster than I expected. Very happy with the service. I've been doing business the orthoticshop for many years and have always been satisfied with the experience.
Shopping online was easy, the orthotics sandals took some getting used to, otherwise a great quality shoe.
Love shopping from The Orthotic Shop... Prompt delivery and I get what I ordered. Thanks
I had a great experience
Offered me a savings coupon. When I entered the number it would not take it. The item ordered, to correct dropped foot, does not stay in the shoe. Will try to use it but may be returning for something better.
I'm pleased with the sandals and slippers I ordered. They really do help with my mononeuropathy chronic pain.
Great accommodating CS and super prices and loved the discount! Super
LOVE THE AMAZON PAY OPTION!
Very informative about the products
It is frustrating trying to use the discount, without going through the application process.
Everything was as expected.
It's so nice to find socks that are as suitable as compression stockings. They were easier to put on and they helped with circulation and swelling in my legs. Don't think twice if you need these. I find that the material and colors they give you to choose from, are a bonus.
Thank you, Orthodontic Shop
Excellent prices and easy to use website.
Easy to navigate on the site
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

