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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Neil H.
1 review
0 helpful votes
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Very good experience so far
June 10, 2017

Very good experience so far. Keeping fingers crossed for timely delivery!

Date of experience: June 10, 2017
Donna L.
1 review
0 helpful votes
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The order was just what I expected
June 10, 2017

The order was just what I expected.

Date of experience: June 10, 2017
Katherine B.
1 review
0 helpful votes
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Everything was great
June 10, 2017

Everything was great. Shoes true to size

Date of experience: June 10, 2017
Wendy A.
1 review
0 helpful votes
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I had to return all three pairs because they were too wide.

Date of experience: June 10, 2017
Gail D.
1 review
0 helpful votes
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I love sandals
June 10, 2017

I love sandals. This is my second pair.

Date of experience: June 10, 2017
Ursula A.
1 review
0 helpful votes
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These are the perfect flip flops for my old feet.

Date of experience: June 10, 2017
Chana M.
1 review
0 helpful votes
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...
June 10, 2017

Date of experience: June 10, 2017
KathyS D.
1 review
0 helpful votes
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Good product selection
June 10, 2017

Good product selection. Hard to navigate back to previous views to compare.

Date of experience: June 10, 2017
Debra B.
5 reviews
0 helpful votes
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Didn't rec second email for separate split shipping

Date of experience: June 10, 2017
JACQUELIN L.
1 review
0 helpful votes
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On-line coupon not recognized, no estimated date of delivery

Date of experience: June 10, 2017
Joye P.
1 review
0 helpful votes
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Not a lot of wide sizes available
June 10, 2017

Not a lot of wide sizes available. Some were out of stock.

Date of experience: June 9, 2017
Lillian H.
1 review
0 helpful votes
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Good loved the shoes but they were to wide, I need narrows.If you ever get married I will most definitely buy them

Date of experience: June 9, 2017
Julius B.
1 review
0 helpful votes
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Great stuff
June 10, 2017

Great stuff

Date of experience: June 9, 2017
shoppingdram G.
1 review
0 helpful votes
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Other than being a tad bit too small (length), the slippers are great. I just need to exchange for larger size. Free exchanges is a great benefit.

Date of experience: June 9, 2017
Frank S.
1 review
0 helpful votes
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Satisfied
June 9, 2017

Satisfied.

Date of experience: June 9, 2017
angie k.
1 review
0 helpful votes
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So thankful your company exists!
June 9, 2017

So thankful your company exists!

Date of experience: June 9, 2017
Jeanne H.
1 review
0 helpful votes
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Confusion regarding item received
June 9, 2017

Confusion regarding item received - was identified as Men's in an enclosure, and Women's on sandal. The fit wasn't what I expected. Returned and awaiting another pair that I hope will fit.

Date of experience: June 9, 2017
Linda D.
4 reviews
0 helpful votes
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Having trouble reaching customer service
June 9, 2017

Having trouble reaching customer service. They don't answer the phones.

Date of experience: June 9, 2017
Denise C.
1 review
0 helpful votes
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Very good experience
June 9, 2017

Very good experience. I need to exchange for a smaller size so I am happy to have been able to try these shoes on. Can't find them in stores.

Date of experience: June 9, 2017
Gladys P.
1 review
0 helpful votes
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Glad to see several shoes in 4E width to choose from.

Date of experience: June 9, 2017