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OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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FLIP FLOPS ARE GREAT ON THE FEET BUT A LITTLE ROUGH BETWEEN THE TOES.
My experience with OrthoticShop.com has proved to be very good, and I will continue to shop for my shoes here in the future.they have a nice selection of shoes to pick from and delivery is fast. My recent pair of shoes, The Propet' sandals, are very comfortable for me, which makes me so happy! They have comfortable straps, and a much appreciated heal grip, true to size, and I can insert my orthotics in them.
Perfect experience
Couldn't change my quantity of item. Couldn't get a discount or a discount code wouldn't work. Very frustrating
Everyone I have talked to has been so great and helpful. A real pleasure to work with about any order.
So far, so good.
Shoes didn't fit. Had to return them, and had one heck of a time trying to print out a return label. Finally had to send an email to request the label so I could return them. Fortunately, that was attended to promptly.
Great, comfortable well made slippers with excellent orthotic support.
This is my first time we will see after the shoes get here
I got 3 coupon codes as I was shopping but it was never made clear that I had to choose only one.
Coupon code didn't work (15OFF) with 2 pairs of shoes in my shopping cart. Error said discount only applied to 1 pair of the shoes. Fine. Then only apply it to one pair of the shoes, it would not. Then got a instant 10% off coupon code (from a pop-up) that didn't work either. Said I could chat with someone on-line, but could find no option for "chatting" little frustrating.
Good experience; disappointed that 15% off code was not allowed; appreciate 10% code.
I was pleased to find what I was looking for with a coupon discount. The sandals are comfortable and I can wear them for most of a day, which is amazing for my feet. I normally only wear my prescription orthotics in sneakers or tie shoes - so it's nice to have something pretty to wear as an alterative.
Thrilled to find sandals I can wear! All those summers of hot tennis shoes are in the past! YAY.
Couldn't use holiday coupon code. Pop-up said to contact customer service. I called but was told to leave a message. Holiday code will probably be expired by the time someone returns my call. I ordered without the holiday code. I was, however, able to use the new customer discount code, so all is good with me.
Site hard to navigate. Good selection of shoes.
Best price I found online.
The item I wanted was in stock and I appreciate the 15% off. Yay! The shoes are super comfortable and very nice looking. I have a hard time finding dressy shoes that I can wear due to hip and knee problems. There is plenty of room for my special insoles.
Very Happy
Quick & Easy -- Quality Products
Extremely satisfied. I've already placed a second order. However, I was notified that the sandals are in a state of back order. Only a few weeks, which is not a problem. Again, I was extremely happy with the manner in which it was handled...
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

