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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Judy P.
6 reviews
0 helpful votes
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Love the shoes
June 12, 2017

Love the shoes. Attractive and comfortable.

Date of experience: June 12, 2017
Cathy Z.
5 reviews
0 helpful votes
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Website was difficult to navigate
June 12, 2017

Website was difficult to navigate. Otherwise, I love your products.

Date of experience: June 12, 2017
Linda L.
1 review
0 helpful votes
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Found shoes I wanted, ordered shoes, paid using my amazon account and am sitting back waiting for shoes to arrive. Easy.
Even easier, shoes arrived in record time, just what I ordered.

Date of experience: June 12, 2017
Donna K.
1 review
0 helpful votes
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I keep coming back since great quality and service.

Date of experience: June 12, 2017
Ron M.
7 reviews
0 helpful votes
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The one complaint I have is that the only footwear in my size, 14, is the sandals I bought. I looked for shoes but could only find 13 as the largest size.

Date of experience: June 11, 2017
Janet L.
1 review
0 helpful votes
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Easy to order, Now I'll see how long it takes to receive them.

Date of experience: June 11, 2017
Sherry Z.
2 reviews
0 helpful votes
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I am hoping these are comfortable shoes
June 11, 2017

I am hoping these are comfortable shoes.

Date of experience: June 11, 2017
Diane S.
1 review
0 helpful votes
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Fantastic customer service!
June 11, 2017

Fantastic customer service! Vionics are just what I need for arch support. Every pair I have purchased fit perfectly. Also, these particular Vionics have a plastic/rubber insole so if they get wet I don't ruin them.

Date of experience: June 11, 2017
Lisa P.
1 review
0 helpful votes
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Easy hassle free returns and exchanges that are fast.

Date of experience: June 11, 2017
Julie S.
4 reviews
0 helpful votes
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Love your shoes!
June 11, 2017

Love your shoes! I buy most of them here!

Date of experience: June 11, 2017
Stacey F.
5 reviews
0 helpful votes
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Good deals available, site is fairly easy, checkout would not allow me to use a credit card. My order would not go through until I used my PayPal account, which I did not want to use!

Date of experience: June 11, 2017
Richarf V.
1 review
0 helpful votes
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I was so happy to find these shoes
June 11, 2017

I was so happy to find these shoes. Shopping was very easy. However, they were 10.00 more than I paid somewhere else.
That company did not have my size.

Date of experience: June 11, 2017
JD U.
1 review
0 helpful votes
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The sandals were for my wife and she loved them. Only issue was that they were a size too small using the size chart men vs. women's heel to toe measurements. However, I immediately ordered another pair the next size up which is her actual shoe size.

Date of experience: June 11, 2017
Larry B.
1 review
0 helpful votes
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Thank you
June 11, 2017

Thank you

Date of experience: June 11, 2017
cheryl b.
1 review
0 helpful votes
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Should have a category for sneakers and shoes with straps and not laces.

Date of experience: June 11, 2017
Kathleen V.
1 review
0 helpful votes
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I bought a pair at my doctor's office a couple of years ago & they've held up well. I went back to buy more but they didn't have the right size or colors. Happy to see they're here & cheaper!

Date of experience: June 10, 2017
Nancy Z.
1 review
0 helpful votes
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Love the sandles
June 11, 2017

Love the sandles

Date of experience: June 10, 2017
Toby H.
2 reviews
0 helpful votes
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I got what I hoped I'd get, on time
June 11, 2017

I got what I hoped I'd get, on time. That's all I ask.

Date of experience: June 10, 2017
JoAnn H.
2 reviews
0 helpful votes
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This is my 2nd pair of these wonderful orthotic slippers. Over a year ago I developed Plantar Fasciitis on both feet. I've been using these slippers as my everyday around the house shoe since then. The insole material finally wore out and I just purchased another pair. I was able to wash the original ones in my washing machine in a mesh garment bag and they turned out fine.

I love my new ones -- they are the zebra pattern (grey).

Date of experience: June 10, 2017
Toni A.
1 review
0 helpful votes
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Excellent products and customer service
June 10, 2017

Excellent products and customer service

Date of experience: June 10, 2017