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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,411 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Esperanza M.
1 review
0 helpful votes
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GREAT!
June 13, 2017

GREAT! THANK YOU

Date of experience: June 13, 2017
Ann Y.
2 reviews
0 helpful votes
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QUICK
June 13, 2017

QUICK

Date of experience: June 13, 2017
Keith V.
4 reviews
0 helpful votes
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Excellent products and customer service!
June 13, 2017

Excellent products and customer service!

Date of experience: June 13, 2017
Hilary G.
1 review
0 helpful votes
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Love this website!
June 13, 2017

Love this website! Orthotics are in stock and ship quickly. The over-pronation orthotics have improved my running and working out considerably.

Date of experience: June 13, 2017
Sharon N.
2 reviews
0 helpful votes
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I will definitely be shopping here for shoes to help my sciatica. Thank you!

Date of experience: June 13, 2017
Layne T.
1 review
0 helpful votes
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Appreciate the tip about ordering the wide width - hope it fits!

Follow up: Now that I have them, the width is good and the medium might have been too narrow. However, since they are wider than my old pair, so far I have slipped off them to the side twice. Need to walk with more intention and get used to the fit.

Date of experience: June 13, 2017
Adam M.
1 review
0 helpful votes
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I got the item I paid for in a timely manner
June 13, 2017

I got the item I paid for in a timely manner.

Date of experience: June 13, 2017
Gail I.
1 review
0 helpful votes
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Excellent customer service; easy process to return, rfund or exchange for correct size.

Date of experience: June 12, 2017
Marilyn L.
5 reviews
0 helpful votes
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Received the shoes in a timely manner
June 13, 2017

Received the shoes in a timely manner.

Date of experience: June 12, 2017
Yoshie B.
1 review
0 helpful votes
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Product is good
June 13, 2017

Product is good

Date of experience: June 12, 2017
Pauline F.
1 review
0 helpful votes
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I love the vionic shoes!
June 13, 2017

I love the vionic shoes! Our local shoe stores never carry the wide widths but I can always get them here!

Date of experience: June 12, 2017
Susan K.
1 review
0 helpful votes
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I did not care for the color of the sandals and would like to exchange for a different color if it is available.

Date of experience: June 12, 2017
Teri S.
1 review
0 helpful votes
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Easy to follow website
June 13, 2017

Easy to follow website.

Date of experience: June 12, 2017
Marlene I.
1 review
0 helpful votes
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Enjoyed quick and easy ordering
June 12, 2017

Enjoyed quick and easy ordering. Ordered similar item on Amazon but order couldn't go through because of delivery issues that didn't seem to apply to my inserts. The Amazon order was through your store. I ordered directly through your site and had no problems. Strange...

Date of experience: June 12, 2017
Yomaira F.
1 review
0 helpful votes
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Love these shoes, shopping online is so easy!
June 12, 2017

Love these shoes, shopping online is so easy! 10++

Date of experience: June 12, 2017
Peggy J.
2 reviews
0 helpful votes
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I didn't realize there were nice shoes out there for afo's. I am thrilled to get my new sandals and try them out.

Date of experience: June 12, 2017
Audrey H.
1 review
0 helpful votes
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Shopped with ease at the click of a button
June 12, 2017

Shopped with ease at the click of a button.

Date of experience: June 12, 2017
Judy W.
1 review
0 helpful votes
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I love the Telic shoes
June 12, 2017

I love the Telic shoes. I have 3 pair. They are the best for my feet. I can wear all day and my feet feel great. My order came very quickly.

Date of experience: June 12, 2017
Theresa H.
1 review
0 helpful votes
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The first time I tried to order the 10% coupon that I was just sent did not work. When a second coupon was sent it worked but I kept getting bumped out when I tried to pay through PayPal. I was persistent and after going to many screens was able to use PayPal. Very frustrating!
Product came very quickly. Sizes are true and comfortable! Have Plantar Fasciitis so know I will order from this company over and over again. They just need to work on their site functions.

Date of experience: June 12, 2017
Gerald E.
1 review
0 helpful votes
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Great bargain
June 12, 2017

Great bargain

Date of experience: June 12, 2017