Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of OrthoticShop

OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate OrthoticShop?
grey stargrey stargrey stargrey stargrey star

OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,394 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
This company does not typically respond to reviews

Instant Feedback

74,150 reviews

We monitor reviews for authenticity

Robert W.
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Share Review
Report Review

Fast and direct and also well packaged
July 7, 2017

Fast and direct and also well packaged. Excellent all round

Date of experience: July 7, 2017
Francis O.
1 review
0 helpful votes
Follow Francis O.
Unfollow Francis O.
Share Review
Report Review

Great service and in time
July 7, 2017

Great service and in time

Date of experience: July 7, 2017
Janice L.
1 review
0 helpful votes
Follow Janice L.
Unfollow Janice L.
Share Review
Report Review

The sandals that I ordered in the size I regularly take were very large. I returned them the next day and paid over $8 shipping because I need them exchanged in the correct size a.s.a.p.

Date of experience: July 7, 2017
Carol B.
1 review
0 helpful votes
Follow Carol B.
Unfollow Carol B.
Share Review
Report Review

My shopping experience on your site was great, good product shipping fast. Thank you

Date of experience: July 7, 2017
Sue M.
1 review
0 helpful votes
Follow Sue M.
Unfollow Sue M.
Share Review
Report Review

Ordering was easy delivery was fast but I haven't got to try my product on yet because I'm away from home

Date of experience: July 7, 2017
Robert R.
2 reviews
0 helpful votes
Follow Robert R.
Unfollow Robert R.
Share Review
Report Review

I was pleased throughout the entire process
July 7, 2017

I was pleased throughout the entire process.

Date of experience: July 7, 2017
Eleanor L.
1 review
0 helpful votes
Follow Eleanor L.
Unfollow Eleanor L.
Share Review
Report Review

Very good
July 7, 2017

Very good

Date of experience: July 7, 2017
Ronald F.
1 review
0 helpful votes
Follow Ronald F.
Unfollow Ronald F.
Share Review
Report Review

Received my order in good time; however, the shoes did not fit as I thought. I sent this order back to exchange for a larger size and am currently awaiting that order. The shoes appeared to be of high quality and can't wait to get the exchange. Thank you.

Date of experience: July 7, 2017
Sharon H.
1 review
0 helpful votes
Follow Sharon H.
Unfollow Sharon H.
Share Review
Report Review

I appreciate the amount of information given for the shoe I selected. Choosing is the easy part, finding out if they will fit my feet is the challenge.

Date of experience: July 7, 2017
cathy t.
1 review
0 helpful votes
Follow cathy t.
Unfollow cathy t.
Share Review
Report Review

Great product, quick delivery, no shipping...love it.

Date of experience: July 7, 2017
Linda D.
1 review
0 helpful votes
Follow Linda D.
Unfollow Linda D.
Share Review
Report Review

Thanks for carrying quality shoes in large hard to find sizes (12W) that accommodate orthotics.

Date of experience: July 6, 2017
Sylvester B.
1 review
0 helpful votes
Follow Sylvester B.
Unfollow Sylvester B.
Share Review
Report Review

Very easy transaction
July 7, 2017

Very easy transaction.

Date of experience: July 6, 2017
ANNA F.
1 review
0 helpful votes
Follow ANNA F.
Unfollow ANNA F.
Share Review
Report Review

I will be returning the shoes I ordered
July 6, 2017

I will be returning the shoes I ordered. They did not fit me properly. Nothing wrong with them, they just didn't fit right.

Date of experience: July 6, 2017
Lisa B.
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Share Review
Report Review

I think you offer a great variety of orthotic products. Your prices are the best I have been able to find. I'm very glad I found your website.

Date of experience: July 6, 2017
Linda M.
1 review
0 helpful votes
Follow Linda M.
Unfollow Linda M.
Share Review
Report Review

It was very easy to order
July 6, 2017

It was very easy to order

Date of experience: July 6, 2017
Christine T.
1 review
0 helpful votes
Follow Christine T.
Unfollow Christine T.
Share Review
Report Review

Very happy with sandals
July 6, 2017

Very happy with sandals.

Date of experience: July 6, 2017
Carol K.
1 review
0 helpful votes
Follow Carol K.
Unfollow Carol K.
Share Review
Report Review

The reviews I read were fabulous, so I feel confident in ordering.

Date of experience: July 6, 2017
Cynthia M.
1 review
0 helpful votes
Follow Cynthia M.
Unfollow Cynthia M.
Share Review
Report Review

My shopping experience was great
July 6, 2017

My shopping experience was great. Glad to have a site for my fallen arches.

Date of experience: July 6, 2017
Jennifer T.
4 reviews
0 helpful votes
Follow Jennifer T.
Unfollow Jennifer T.
Share Review
Report Review

I typically purchase Vionic shoes, but decided to try Earth shoes this time... not even close to the support and comfort of the Vionics.

Date of experience: July 6, 2017
Margie H.
1 review
0 helpful votes
Follow Margie H.
Unfollow Margie H.
Share Review
Report Review

The sandals did not have the orthotic support we were hoping for and seemed to be described.

Date of experience: July 6, 2017