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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Happy F.
1 review
0 helpful votes
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Quick and easy to choose, check out and pay
July 10, 2017

Quick and easy to choose, check out and pay. Received my shoes as described and on time.
I like that I was able to adjust the straps to conform to my feets needs.

Date of experience: July 9, 2017
Sandra S.
1 review
0 helpful votes
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Web site and selection of shoes was very easy to use and select.

Date of experience: July 9, 2017
Jilly W.
1 review
0 helpful votes
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It's all good, can't wait to get my new sandals!

Date of experience: July 9, 2017
Ann T.
1 review
0 helpful votes
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When I returned a pair of shoes, not only did I pay to ship them back but you charged me for shipping. Not happy but I wanted a pair of red sandals.

Date of experience: July 9, 2017
Arlene F.
1 review
0 helpful votes
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Great website--easy to navigate and informative.

Date of experience: July 9, 2017
LJ E.
2 reviews
0 helpful votes
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I have never had an issue ordering from your company. Your staff is top notch. They are always pleasant and willing to help. Unfortunately, the sandals I purchased did not fit well and I did need to return them.

Date of experience: July 9, 2017
Paula K.
1 review
0 helpful votes
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Quick and easy and love the discounts
July 9, 2017

Quick and easy and love the discounts

Date of experience: July 8, 2017
Dorothy J.
3 reviews
0 helpful votes
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Looking for a beige or bone colored walking women's orthotic shoe like the black shown. Disappointed that I could not find any.

Date of experience: July 8, 2017
Jane N.
1 review
0 helpful votes
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No issues
July 9, 2017

No issues. Delivery was quick-surprised I received my order so timely!

Date of experience: July 8, 2017
russ T.
1 review
0 helpful votes
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Love the sandals, arrived in 2 days
July 9, 2017

Love the sandals, arrived in 2 days

Date of experience: July 8, 2017
Kelli A.
1 review
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Order arrived quickly, well packaged, and shoes fit perfectly. Add the low price paid and my first order was a winner.

Date of experience: July 8, 2017
Robin R.
1 review
0 helpful votes
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They were way too big in length and width
July 8, 2017

They were way too big in length and width. I am returning them

Date of experience: July 8, 2017
Diane R.
2 reviews
0 helpful votes
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Great price, user friendly ordering
July 8, 2017

Great price, user friendly ordering.

Date of experience: July 8, 2017
Sorefeet A.
1 review
0 helpful votes
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Overall shopping experience was ok except that shortly after I placed my order I got an email saying one of the items was out of stock. Seems like they should keep their website more updated and accurate. Did get a prompt refund. Received delivery of rest of my order within a few days. Unfortunately the
sandals didn't work for me and I returned them. Still awaiting refund for those.

Date of experience: July 8, 2017
Marlene P.
1 review
0 helpful votes
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Great site!
July 8, 2017

Great site! Great selction.

Date of experience: July 8, 2017
Anne B.
1 review
0 helpful votes
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I had difficulty navigating your site plus the connection with Paypal,

Date of experience: July 8, 2017
Pamela F.
2 reviews
0 helpful votes
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Easy, better prices than the Vionic site
July 8, 2017

Easy, better prices than the Vionic site.

Date of experience: July 8, 2017
vicky C.
1 review
0 helpful votes
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Excellent product and service...
July 8, 2017

Excellent product and service...quick & easy ordering & delivery. I love these shoes!

Date of experience: July 8, 2017
Kathy H.
2 reviews
0 helpful votes
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Very good quality sandals
July 8, 2017

Very good quality sandals. Will shop again. Run true yo size

Date of experience: July 8, 2017
Angel R.
4 reviews
0 helpful votes
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Great service online!
July 7, 2017

Great service online!

Date of experience: July 7, 2017