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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Maryann W.
1 review
0 helpful votes
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Service was awesome!
July 14, 2017

Service was awesome! Sandals not so much; I twisted my ankle twice in one afternoon. Very unstable.

Date of experience: July 14, 2017
Mark K.
1 review
0 helpful votes
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Perfect...
July 14, 2017

Perfect... have ordered these slippers several times now and love them.

Date of experience: July 14, 2017
simone m.
1 review
0 helpful votes
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Very satisfied with the product-timely shipping-would recommend highly

Date of experience: July 14, 2017
Keith A.
1 review
0 helpful votes
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Technology u got to love it if your a boomer
July 14, 2017

Technology u got to love it if your a boomer
So easy to order pay and get stuff delivered

Date of experience: July 13, 2017
Sandra L.
1 review
0 helpful votes
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Love them
July 14, 2017

Love them

Date of experience: July 13, 2017
Cindy S.
1 review
0 helpful votes
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Love wearing your shoes
July 14, 2017

Love wearing your shoes

Date of experience: July 13, 2017
Joan B.
1 review
0 helpful votes
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Maybe I am older than I thought!
July 13, 2017

Maybe I am older than I thought! I found navigating the shopping cart was not very friendly and I had to submit my order more than once, without needing to correct any information, for it to go through. This was my first order, so it should be easier from now on.
At the same time, my feet are so happy I found your website. Your customer service was helpful, prompt, all a customer could ask for. Excellent products! Great company to do business with!

Date of experience: July 13, 2017
Lynsie V.
1 review
0 helpful votes
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Love the pay with Amazon option
July 13, 2017

Love the pay with Amazon option. Lowest price for these sandals I found...

Date of experience: July 13, 2017
Brandon X.
6 reviews
0 helpful votes
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I had to go back to add a second set of Spenco's, that was a little quirky that I couldn't just add a second pair while going through, but otherwise site was good, pleasant shopping experience.

Once I received the product, they sent me an orthotic, when I ordered or thought I was ordering the soft arch support.

Date of experience: July 13, 2017
Pat B.
1 review
0 helpful votes
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This was the second pair of shoes that I ordered. The first pair came in two days; the second pair came in two days. No shipping charges, price was great great company.

Date of experience: July 13, 2017
Shawna f.
1 review
0 helpful votes
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Absolutely love them
July 13, 2017

Absolutely love them. Fit is perfect, and extremely comfortable. Love the look.

Date of experience: July 13, 2017
christina c.
1 review
0 helpful votes
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Great and speedy service
July 13, 2017

Great and speedy service.

Date of experience: July 13, 2017
Jenny K.
8 reviews
0 helpful votes
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I have flat feet, my foot doctor suggested me to wear flip-flop with arch support instead of flat flip-flop
Or bare foot to improve ankle pain. I have been wearing them indoor since I purchased them. My ankle
Is feeling better.

Date of experience: July 13, 2017
Mary N.
2 reviews
0 helpful votes
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Glad to see you still had sandals in my size
July 13, 2017

Glad to see you still had sandals in my size.

Date of experience: July 13, 2017
Susan C.
3 reviews
0 helpful votes
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HI
July 13, 2017

HI,
The package arrived after about 6 weeks.three of which were spent sitting in the Israeli Post office.
I paid about $50-60 dollars for postage, so I was very dissatisfied with the delivery time. Other companies use private delivery services which guarantee delivery within two weeks.
I ordered orthopedic shoes and sandals. The shoes are sized up so I will wear them with socks. The sandals take some getting used to.
Not likely to hear from me again.
All the best,
Susie Pam

Date of experience: July 13, 2017
June P.
1 review
0 helpful votes
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Very easy to follow the instructions and change if needed. The main think is I am crazy for Vionic shoes & sandals.

Date of experience: July 12, 2017
Ralphena G.
1 review
0 helpful votes
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Unable to add credit card info and process purchase. Had to change to Paypal to make it go thru. Would have preferred using my Discover.

Date of experience: July 12, 2017
Jill T.
1 review
0 helpful votes
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Love this online store!
July 13, 2017

Love this online store!

Date of experience: July 12, 2017
Hal D.
1 review
0 helpful votes
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Thanks, product is Great
July 12, 2017

Thanks, product is Great
Delivery was TERRIBLE

Date of experience: July 12, 2017
Bill D.
8 reviews
0 helpful votes
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Easy to use
July 12, 2017

Easy to use. Lower price than Amazon... by a good bit for this particular sandal. Not always the case.

Date of experience: July 12, 2017