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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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jean W.
4 reviews
0 helpful votes
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The site was a little less user friendly than I would have liked.
The product arrived very quickly.
I may have to return it because the sandals are too wide for my feet. I hope that the return process is not as stiff as it is described online!

Date of experience: July 15, 2017
Donna S.
2 reviews
0 helpful votes
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It was easy
July 15, 2017

It was easy. It's hard to shop on-line without being able to try the shoes on. Will see when I try the shoes on.

Date of experience: July 15, 2017
Lynn M.
2 reviews
0 helpful votes
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Great product and I love the aroma
July 15, 2017

Great product and I love the aroma

Date of experience: July 15, 2017
Juan D.
1 review
0 helpful votes
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Easy to navigate around the website
July 15, 2017

Easy to navigate around the website. Easy checkout.

Date of experience: July 15, 2017
Robert C.
7 reviews
0 helpful votes
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I like the sandals
July 15, 2017

I like the sandals

Date of experience: July 15, 2017
laurie e.
1 review
0 helpful votes
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Love the shoes, thanks!
July 15, 2017

Love the shoes, thanks!

Date of experience: July 15, 2017
Pamela F.
2 reviews
0 helpful votes
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Had no problems with ordering the shoes
July 15, 2017

Had no problems with ordering the shoes. I've worn these shoes before. Just wish they came in narrows.
I ordered them because after foot surgery they were easily adjustable according to any swelling experienced on a day to day basis.

Date of experience: July 15, 2017
Patricia C.
1 review
0 helpful votes
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I ordered the wrong size and was promptly given a return order. I then reordered the correct size. They came quickly and my husband loves them

Date of experience: July 15, 2017
Linda J.
3 reviews
0 helpful votes
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I need to return 1 pair they are too small
July 15, 2017

I need to return 1 pair they are too small.

Date of experience: July 15, 2017
otto s.
1 review
0 helpful votes
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Shoes look really good
July 15, 2017

Shoes look really good

Date of experience: July 15, 2017
Paula G.
1 review
0 helpful votes
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So far so good
July 15, 2017

So far so good

Date of experience: July 14, 2017
Shirley C.
1 review
0 helpful votes
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I like the product, have no issues and liked the overall service.

Date of experience: July 14, 2017
Eve M.
1 review
0 helpful votes
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I like the ease of access on your website
July 15, 2017

I like the ease of access on your website. I was able to find the type and size of shoe I was looking for quickly and effortlessly.

Date of experience: July 14, 2017
Sandra J.
5 reviews
0 helpful votes
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Easy ordering, good price and great delivery time.

Date of experience: July 14, 2017
Patricia G.
3 reviews
0 helpful votes
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I have one prior experience and it was great, so I am back

Date of experience: July 14, 2017
Kathleen M.
1 review
0 helpful votes
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Orthotic shop is great I've received all orders very quickly in spite of a couple of my orders being very close to major holidays. I recommend this site!

Date of experience: July 14, 2017
DEE J.
1 review
0 helpful votes
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Wrong size ord
July 15, 2017

Wrong size ord

Date of experience: July 14, 2017
Ana O.
2 reviews
0 helpful votes
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Ok
July 14, 2017

Ok

Date of experience: July 14, 2017
Cheryl G.
2 reviews
0 helpful votes
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Need more stock in wide, update website when no stock available...lower prices. I found same items on different websites that were lower priced plus I could have received a 30% discount for buying 3 or more items!

Date of experience: July 14, 2017
Gene M.
1 review
0 helpful votes
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It was a good experience
July 14, 2017

It was a good experience. I would buy from you again.

Date of experience: July 14, 2017