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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Pamela B.
1 review
0 helpful votes
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Great selection for those with bigger feet
July 17, 2017

Great selection for those with bigger feet.

Date of experience: July 17, 2017
Karen C.
1 review
0 helpful votes
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I wear an orthotic
July 17, 2017

I wear an orthotic. Drew shoes accommodate the brace extremely well. I love my Drew shoes.

Date of experience: July 17, 2017
Theresa F.
1 review
0 helpful votes
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I have been happy with my orders so far
July 17, 2017

I have been happy with my orders so far. It is hard for me to find shoes and I can always find shoes and have been happy so far.

Date of experience: July 17, 2017
Paula R.
4 reviews
0 helpful votes
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I have a high instep so the shoes were very snug. I'm hoping they will stretch because they are very comfortable. I will try them for the next 7-10 days to see what happens.

Date of experience: July 17, 2017
Marcy C.
1 review
0 helpful votes
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Easy to use and informative site
July 17, 2017

Easy to use and informative site. Good selection of shoes & accessories

Date of experience: July 17, 2017
Pat S.
1 review
0 helpful votes
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Love Vionic shoes
July 17, 2017

Love Vionic shoes. But would consider another brand that have the same type of insole. Let me know if there are other similar brands.

Date of experience: July 17, 2017
Thomas P.
1 review
0 helpful votes
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Returned shoes because they were too narrow
July 17, 2017

Returned shoes because they were too narrow. These were the widest width available in that shoe.

Date of experience: July 17, 2017
Ana G.
1 review
0 helpful votes
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The website is very user friendly and the payment options are varied. Orthotic shop supplies you with immediate information regarding your order and the delivery date. The products are of excellent quality.
I feel that buying from this site is very safe.

Date of experience: July 17, 2017
Grace F.
1 review
0 helpful votes
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THe shoes were way too small and it is difficult to return the shoes.

Date of experience: July 17, 2017
Gail W.
1 review
0 helpful votes
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Quick and easy to use
July 17, 2017

Quick and easy to use- only problem was I couldn't sign in- just went black so had to go to previous screen. Unfortunately I couldn't get the points for this purchase.

Date of experience: July 17, 2017
donna Y.
2 reviews
0 helpful votes
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The code for 10 percent off didnt work i did type it exactly as listed

Date of experience: July 16, 2017
Mike I.
12 reviews
0 helpful votes
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Website easy to use, products well described
July 16, 2017

Website easy to use, products well described. Proof will be on recieving the slippers...rec'd and fit is excellent. Very pleased

Date of experience: July 16, 2017
Lorie S.
1 review
0 helpful votes
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Best experience for orthotic sandals yet!
July 16, 2017

Best experience for orthotic sandals yet! Have told a few interested Canadians so you may be getting some more orders:-)

Date of experience: July 16, 2017
Gordon C.
1 review
0 helpful votes
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I am very pleaded with my purchase
July 16, 2017

I am very pleaded with my purchase. Easy to use and good quality.

Date of experience: July 16, 2017
Elizabeth Z.
5 reviews
0 helpful votes
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Found what I need and was looking for immediately, but I wish there was more choices of color, only black and tan.

Date of experience: July 16, 2017
Allan F.
1 review
0 helpful votes
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Excellent products, with reasonable delivery time frame.

Date of experience: July 16, 2017
Chris H.
5 reviews
0 helpful votes
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Incredible pricing!
July 16, 2017

Incredible pricing! Let's hope it's real...lol.

Edit: Yep, that's the real pricing. Was the only one on special pricing so I got lucky. I had requested for the boot to be held a day from shipping but they were not very accommodating even after my explaining that I wish to confirm with my doctor that day to ensure I ordered the right boot. Luckily, the boot was the correct one and I didn't need to return and re-order something else.

Date of experience: July 16, 2017
Dee C.
1 review
0 helpful votes
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I have sent them back for a full refund and have not heard a word or seen my refund back in my account!
Have made a call to CS and there is so much talking and laughing in the background that it was hard to understand the agent!

Date of experience: July 16, 2017
AE P.
1 review
0 helpful votes
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Found my shoe size, style and preferred color quickly and at the lowest price available online! These are my second pair of Propets, recommended by my clinic podiatrist.

Date of experience: July 16, 2017
Kris M.
1 review
0 helpful votes
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Easy to find what I needed with information for specific issues.

Date of experience: July 15, 2017