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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Doug K.
1 review
0 helpful votes
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Site difficult to use
October 6, 2017

Site difficult to use. No answer on phone. Coupon not granted

Date of experience: October 5, 2017
Margaret K.
1 review
0 helpful votes
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Tried to use coupon OS-*******, but it didn't take the 10% off

Date of experience: October 5, 2017
janet c.
1 review
0 helpful votes
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When signed in my account I would like to see a button where you get coupons and can click to apply them.other stores have this option and I tend to buy more from them because of this option.i don't have to save them they have them right at checkout and you click and apply best coupon avail.

Date of experience: October 5, 2017
Kim L.
2 reviews
0 helpful votes
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We've used these shoes twice and they have been very good. We even ordered them from Ireland when we were living in Spain.

Date of experience: October 5, 2017
Alaska g.
1 review
0 helpful votes
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I was disappointed with the shoes
October 5, 2017

I was disappointed with the shoes - I didn't know they were made in China. I've never had any shoes that were made in china fit me and these were uncomfortable - Right shoe was cut smaller than left shoe.
Leather was very stiff and uncomfortable. I don't have trouble with shoes made in Vietnam or USA.
I returned this shoe.

Date of experience: October 5, 2017
Jan Y.
2 reviews
0 helpful votes
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The site is easy to use
October 5, 2017

The site is easy to use. Great experience!

Date of experience: October 5, 2017
Marcia C.
2 reviews
0 helpful votes
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Love the Vionic Slippers and they were true to size and comfy!

Date of experience: October 5, 2017
Charles Y.
7 reviews
0 helpful votes
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I have used several times
October 5, 2017

I have used several times. Good service. Good price.

Date of experience: October 5, 2017
Carol V.
1 review
0 helpful votes
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I am happy you include customer ratings, and I am pleasantly surprised to be able to pay through my Amazon account. I am a sales clerk and my feet have been extremely sore lately. I will be so grateful if these shoes are able to help me be more comfortable on my feet all day.

Date of experience: October 5, 2017
Marjorie G.
1 review
0 helpful votes
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It was a very nice purchase and customer service was great. Vionic shoes are the best.

Date of experience: October 4, 2017
carol k.
1 review
0 helpful votes
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As long as I like them when they come I will be real happy with this sight

Date of experience: October 4, 2017
Denise F.
2 reviews
0 helpful votes
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Very easy to navigate and find the product you want.

Date of experience: October 4, 2017
Ken C.
1 review
0 helpful votes
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Hassle Free
October 4, 2017

Hassle Free

Date of experience: October 4, 2017
Brian Z.
1 review
0 helpful votes
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Yes
October 4, 2017

Yes

Date of experience: October 4, 2017
penelope s.
1 review
0 helpful votes
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Had to return one pair of sandals because they were too big. Return was easy and credited back to charge card quickly.

Date of experience: October 4, 2017
Joyce K.
1 review
0 helpful votes
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Product received, but didn't fit well
October 4, 2017

Product received, but didn't fit well. Also, the slot for the upper strap seemed misaligned, making it difficult to put the strap through. We ended up sending them back. The return and credit went very smoothly.

Date of experience: October 4, 2017
Nicholas U.
7 reviews
0 helpful votes
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Shoe did not have as much orthotic support as I had hoped. I will keep and buy vionic inserts.

Date of experience: October 4, 2017
Bea C.
1 review
0 helpful votes
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Return shopper
October 4, 2017

Return shopper. Always pleased with my propet purchases. This time, though, the product seemed to run a bit small. Enough to make a difference in the toe bed. I must return them...

Date of experience: October 4, 2017
Dena P.
1 review
0 helpful votes
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Shopping was easy
October 4, 2017

Shopping was easy. Everything came as promised. Shoes feel fantastic! Do follow the directions and start slow.

Date of experience: October 4, 2017
Carlene B.
1 review
0 helpful votes
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Very easy!
October 4, 2017

Very easy! The process and shopping,buying experience went extremely well! The shoes were nicely priced and were delivered so quickly. I had to return them because I have a very weak right hand and had trouble with the stiffness of the shoe and trying to tie and untie them.

Date of experience: October 3, 2017