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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Judith F.
2 reviews
0 helpful votes
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Site is well organized, easy to navigate and to checkout. Overall satisfying transaction. Just hope shipping is fast.

Date of experience: October 6, 2017
Dixie N.
1 review
0 helpful votes
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The shoe is a little heavier than I expected and the laces are bit hard to tighten up. I plan to keep the shoes, however, and use them for workouts.

Date of experience: October 6, 2017
carole f.
1 review
0 helpful votes
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Site was easy to follow
October 6, 2017

Site was easy to follow. I liked your 10% discount & free shippimg

Date of experience: October 6, 2017
Amy R.
2 reviews
0 helpful votes
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The shoes and boots I bought are extremely comfortable. The prices are kind of high, so I buy as my budget allows.

Date of experience: October 6, 2017
R F.
1 review
0 helpful votes
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As a first time buyer for orthopedic shoes all went well with this company. The shoes are nicely made, although I would like to see bigger selection of dress shoes for 30yr. To 40yr.old shoppers.

Date of experience: October 6, 2017
rita J.
1 review
0 helpful votes
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Would like to see my size lower prices
October 6, 2017

Would like to see my size lower prices

Date of experience: October 6, 2017
Guy H.
1 review
0 helpful votes
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Delivered sooner than estimated
October 6, 2017

Delivered sooner than estimated.

Date of experience: October 6, 2017
Maureen L.
1 review
0 helpful votes
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First time buyer, Hope shoes are suitable and correct size. Unfortunately the shoes did not fit, they were too small. I have returned them and will try another style at a later date. Thank you.

Date of experience: October 6, 2017
Patricia B.
3 reviews
0 helpful votes
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It was quick and easy to find what I needed
October 6, 2017

It was quick and easy to find what I needed. The delivery time was outstanding.

Date of experience: October 6, 2017
Ellen F.
1 review
0 helpful votes
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I love my shoes and delivery time was great
October 6, 2017

I love my shoes and delivery time was great.

Date of experience: October 6, 2017
James E.
10 reviews
0 helpful votes
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Thank you very much!
October 6, 2017

Thank you very much! Yes! But they are to loose on my feet, I want to exchange for smaller size. Plese let me know when this can happen. Thanks!

Date of experience: October 6, 2017
Marilee I.
1 review
0 helpful votes
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Received as expected
October 6, 2017

Received as expected.

Date of experience: October 6, 2017
Karen M.
1 review
0 helpful votes
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Was surprised to get my exchange so quickly
October 6, 2017

Was surprised to get my exchange so quickly. Fantastic customer service.

Date of experience: October 6, 2017
Candace F.
2 reviews
0 helpful votes
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Was easy to find the shoes that I was looking for in my size and they were priced right. However, there were some shoes I would have purchased but you all did not have them in my size. Also I received my shipment very fast! Love Spenco shoes. I'm 36 and I can wear these shoes without feeling like a grandma.

Date of experience: October 6, 2017
Anita M.
1 review
0 helpful votes
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Excellent!
October 6, 2017

Excellent!

Date of experience: October 6, 2017
Karon U.
1 review
0 helpful votes
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This is my first time ordering from you
October 6, 2017

This is my first time ordering from you. It was very easy but I knew what I wanted when I went to your sight so did not have to do much searching.

Date of experience: October 5, 2017
Cheryl F.
2 reviews
0 helpful votes
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My ordering experience was very good
October 6, 2017

My ordering experience was very good. I haven't yet had a chance to evaluate the shoes, so can't rate that.

Date of experience: October 5, 2017
Edwin G.
1 review
0 helpful votes
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Happy with the product
October 6, 2017

Happy with the product

Date of experience: October 5, 2017
shaku p.
1 review
0 helpful votes
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Quick responce,good product,exchange and/or returns are hasselfree

Date of experience: October 5, 2017
Doug K.
1 review
0 helpful votes
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Site difficult to use
October 6, 2017

Site difficult to use. No answer on phone. Coupon not granted

Date of experience: October 5, 2017