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OrthoticShop

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.4 stars from 11,406 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Denise C.
1 review
0 helpful votes
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Easy to find what I needed...
October 3, 2017

Easy to find what I needed...good selection.

Date of experience: October 3, 2017
Henry C.
1 review
0 helpful votes
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So far so good, hope to receive shoes within 30 days. I received my shoes today but it seems my emails and notes in the order to send "lace up" style in lieu of strap did not get to the right people, however, I like them just the same.

Date of experience: October 3, 2017
jo l.
2 reviews
0 helpful votes
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HAPPY FEET...
October 3, 2017

HAPPY FEET...HAPPY WOMAN...thank you for making the world's most comfortable flip flop!

Date of experience: October 3, 2017
Heather H.
1 review
0 helpful votes
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Great and your coupon made my shopping choice easier.

Date of experience: October 3, 2017
Mike W.
1 review
0 helpful votes
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Love these orthotics
October 3, 2017

Love these orthotics

Date of experience: October 3, 2017
Angie C.
1 review
0 helpful votes
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First time buying and it was very easy
October 3, 2017

First time buying and it was very easy

Date of experience: October 3, 2017
William Y.
1 review
0 helpful votes
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Customer service rep was very helpful
October 3, 2017

Customer service rep was very helpful.

Date of experience: October 3, 2017
Delores E.
1 review
0 helpful votes
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The color of the shoes I wanted were out in my size. Before getting to the check out page, it looked like a code for an additional discount was being offered but it moved off the page so quickly I couldn't grab it electronically?

Date of experience: October 2, 2017
Rosemary T.
1 review
0 helpful votes
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I AM SENDING THE ITEM BACK BECAUSE IT IS TO BIG
October 3, 2017

I AM SENDING THE ITEM BACK BECAUSE IT IS TO BIG.

Date of experience: October 2, 2017
Christine C.
1 review
0 helpful votes
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I love your slippers!
October 3, 2017

I love your slippers!

Date of experience: October 2, 2017
Rita S.
1 review
0 helpful votes
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Vionic shoes and inserts keep me on my feet
October 2, 2017

Vionic shoes and inserts keep me on my feet. I suffered from plantar fasciitis for a long period of time, until I discovered these shoes and inserts.

Date of experience: October 2, 2017
Tall O.
1 review
0 helpful votes
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The check out procedure was very had to follow
October 2, 2017

The check out procedure was very had to follow. I got kicked off the site twice. Since I really want these inserts, I went ahead and tried the third time. I'll be watching my Paypal account to make sure that I wasn't charged multiple times.
SO far, so good.

Date of experience: October 2, 2017
Arkela W.
1 review
0 helpful votes
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Excellent with the company, however the experience with the shoes were horrible! They are not all day wear for my feet I prefer Spenco brand more comfortable for me.

Date of experience: October 2, 2017
Megan L.
1 review
0 helpful votes
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Nice to know there are orthopedic companies making it more fashionable

Date of experience: October 2, 2017
Roger C.
1 review
0 helpful votes
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Orthotics gave helpful replies to queries about unavailable items.

Date of experience: October 2, 2017
Greg B.
1 review
0 helpful votes
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Its been super easy
October 2, 2017

Its been super easy

Date of experience: October 2, 2017
THERESA B.
1 review
0 helpful votes
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Perfect so far
October 2, 2017

Perfect so far. Thank you for your prompt service.

Date of experience: October 2, 2017
Barbara E.
1 review
0 helpful votes
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I like the "no shipping charge"
October 2, 2017

I like the "no shipping charge". A little discount and no tax is appreciated.
These shoes were a little wide for me, as I
have a narrow foot, but the arch is needed for my foot.

Date of experience: October 2, 2017
Silvia T.
1 review
0 helpful votes
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It was a pleasant surprise that I haven't received it so fast thank you

Date of experience: October 1, 2017
Diane E.
2 reviews
0 helpful votes
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Service was fast, courteous, and thorough
October 2, 2017

Service was fast, courteous, and thorough.

Date of experience: October 1, 2017