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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Ronald K.
1 review
0 helpful votes
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So far so good
October 12, 2017

So far so good. I need to break them in.

Date of experience: October 12, 2017
Stephanie C.
1 review
0 helpful votes
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The walking boot is better than what I expected and cheaper compared to others that don't do an efficient job at keeping the ankle stable. So glad I came across this one and I would definitely buy other products as well as recommend!

Date of experience: October 12, 2017
kim B.
1 review
0 helpful votes
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So glad you have a variety of women's shoes, size 12 with heel cups and arches! The flip flops are amazing!

Date of experience: October 12, 2017
Gail K.
1 review
0 helpful votes
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I love these sandals
October 12, 2017

I love these sandals. They help me with walking after my back surgery.

Date of experience: October 12, 2017
Susan E.
3 reviews
0 helpful votes
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I am very impressed with the delivery an the look of the shoe not so well. Going to try them out this weekend around my home while doing house work.

Date of experience: October 12, 2017
Mary S.
1 review
0 helpful votes
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N/a
October 12, 2017

N/a

Date of experience: October 12, 2017
Fran B.
1 review
0 helpful votes
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Received order and item was as described
October 12, 2017

Received order and item was as described. The Fed Ex box had been ripped open on one corner as if someone wanted to see what was inside. However, item was not damaged.

Date of experience: October 12, 2017
Bonnie W.
1 review
0 helpful votes
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Shipping charge is ridiculously high
October 12, 2017

Shipping charge is ridiculously high. I was provided by email various discount codes and none of them worked. Apparently they were not applicable on the item(s) I was ordering. When I submitted the order the security screen were a pain..."click where there are street signs", then new photos pop up multiple times. Order process is painful!

Date of experience: October 12, 2017
John E.
4 reviews
0 helpful votes
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My therapist sent me the website for the Sole Softtech insole, so I didn't have to search your home website to find it. So placing this order was easy.

Date of experience: October 11, 2017
Robert D.
1 review
0 helpful votes
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Very kind to my feet so far!
October 12, 2017

Very kind to my feet so far!

Date of experience: October 11, 2017
Mary C.
2 reviews
0 helpful votes
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Easy to order...
October 11, 2017

Easy to order... Hope these sandals help with my lower back pain

Date of experience: October 11, 2017
Lois M.
4 reviews
0 helpful votes
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Pleased with purchase and shopping experience
October 11, 2017

Pleased with purchase and shopping experience.

Date of experience: October 11, 2017
kathy B.
2 reviews
0 helpful votes
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They fit but I have not had occasion to wear them yet.

Date of experience: October 11, 2017
Paul Y.
2 reviews
0 helpful votes
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Easy to order; shoes are for my Mom and she loves them. Delivery was quick.

Date of experience: October 10, 2017
Deborah U.
2 reviews
0 helpful votes
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I had to return a pair of unisex orthotic flip flops. The size was right, but the straps were too loose on my foot. Immediately the company e-mailed the return slip and I requested a different pair of orthotic flip flops. The exchange was effertless and timely. Love my flip flops

Date of experience: October 10, 2017
Simon C.
1 review
0 helpful votes
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I really liked the photos of your flip flops and allowed me to make an informed decision.

Date of experience: October 10, 2017
Lora X.
1 review
0 helpful votes
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Best price for Earth brand!
October 10, 2017

Best price for Earth brand!

Date of experience: October 10, 2017
Renee G.
1 review
0 helpful votes
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Great arch support!
October 10, 2017

Great arch support! Very comfy!

Date of experience: October 10, 2017
Agnes S.
1 review
0 helpful votes
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Excellent
October 10, 2017

Excellent

Date of experience: October 10, 2017
Kathy D.
1 review
0 helpful votes
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Just wish they were ladies not mens
October 10, 2017

Just wish they were ladies not mens

Date of experience: October 10, 2017