On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OrthoticShop Reviews Summary
OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
Instant Feedback
We monitor reviews for authenticity
Have worn these footbeds for many years. Your web site is quick and easy to use. Have used it before and will continue to use it. Very good experience.
Nice price. Easy to use.
I had to return the shoes. They were too short. The shoes I returned were well made and of good quality. I did reorder and hope that they work.
I found the return forms, information and having to print a shipping label tedious.
Good shopping experience. Unfortunately one pair did not fit my wide foot, even though I ordered a wide. However, the other pair fits well.
You need to make the coupon process much easier so that you do not give an impression of blocking the ability to receive it. PIA
The insoles feel too firm. I will test them out for a bit
My Mom loves them!
Easy, convenient. Good price on shoes I ordered. I need to return the size 9 that I ordered.
No further Comment
The whole experience was awesome. I will for sure order again.
Got exactly what I wanted. Fast shipping, received them a day earlier than expected. Fit is spot on! When looking for shoes again, I'll come here first.
Happy with a previous purchase and tried the site again once a coupon was available. My first experience was five star, with fabulous Dr. Comfort sandals. The second experience, trying a Spenko orthotic slide, did not result in success. I have bone spurs in the heels and need superior heel cushioning and arch support, but this slide didn't have that. I also was disappointed that free returns are not part of the Orthotic shop experience, so I lost about 20% of my money by trying these slides and having to return them. The addition of free return shipping would make this a five-star company.
Fast and easy. I tried buying CrocsRX about a week ago and could not find the right sizes. This site had familiar sizes for Crocs. Just adding this note: I was not sure the two pair of CrocsRX were really the RX style/version. They seem to feel a bit different and definitely do not look the same.
Very enjoyable.
Your service was excellent and so are the shoes. This is the third pair I ordered for my mother. No complaints.
Really like the product but what amazed me was the easy exchange process! Happy customer!
Exactly as desceibed, and excellent procomg.
So far so good. I need to break them in.
The walking boot is better than what I expected and cheaper compared to others that don't do an efficient job at keeping the ankle stable. So glad I came across this one and I would definitely buy other products as well as recommend!
So glad you have a variety of women's shoes, size 12 with heel cups and arches! The flip flops are amazing!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members