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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,402 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Terry H.
1 review
0 helpful votes
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Great service and love free shipping
October 17, 2017

Great service and love free shipping

Date of experience: October 17, 2017
Constance Z.
2 reviews
0 helpful votes
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Youth sizes are so appreciated
October 17, 2017

Youth sizes are so appreciated.

Date of experience: October 17, 2017
Debi C.
1 review
0 helpful votes
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I received my shoes one week ago and I already feel the difference in the way my feet feel. I have already put the slippers on my Christmas List and now know where I can finally find sandals that I can wear for next summer.

Date of experience: October 17, 2017
Windy I.
1 review
0 helpful votes
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Great product, great service, great delivery time
October 17, 2017

Great product, great service, great delivery time.

Date of experience: October 17, 2017
Camilla B.
1 review
0 helpful votes
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Will give after receiving order
October 16, 2017

Will give after receiving order. Thank u...received the order very promptly and was very satisfied. Thank you

Date of experience: October 16, 2017
Pat C.
1 review
0 helpful votes
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Love the service and the shoe.Delivery time was great.Thanks for a wonderful experience

Date of experience: October 16, 2017
Norma b.
1 review
0 helpful votes
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Excellent
October 16, 2017

Excellent

Date of experience: October 16, 2017
Lynne K.
1 review
0 helpful votes
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Great, timely service!
October 16, 2017

Great, timely service! Great slippers too!

Date of experience: October 15, 2017
Ellen G.
1 review
0 helpful votes
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Quickest purchase I ever made
October 15, 2017

Quickest purchase I ever made.

Date of experience: October 15, 2017
Cindy U.
2 reviews
0 helpful votes
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I'm glad I found the shoes I was looking for
October 15, 2017

I'm glad I found the shoes I was looking for.

Date of experience: October 15, 2017
Maria Z.
3 reviews
0 helpful votes
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I had a very hard time applying the 10% first time coupon. I had to make several telephone calls to the company but they were more than happy to help and I received rgecduscount

Date of experience: October 15, 2017
Wanda C.
1 review
0 helpful votes
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One item was not in stock and was cancelled but I am satisfied with the service and notifications of purchase, shipping and refund of item not sent.

Date of experience: October 15, 2017
Jack w.
1 review
0 helpful votes
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Have bought shoes from you for 6 yrs
October 15, 2017

Have bought shoes from you for 6 yrs.

Date of experience: October 15, 2017
Chris T.
2 reviews
0 helpful votes
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The site was easy to nav and when I called, my call was answered quickly. The woman I spoke wit was kind and knowledgeable. Just have to wait and see now how the slippers I bought fit!

I received my slippers - they are great! Comfortable, look good and have so much support for my majorly flat feet. My one complaint - they are way too expensive. Ridiculously expensive.

Date of experience: October 15, 2017
Carl n.
1 review
0 helpful votes
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Ordering was fine, but wrong size
October 15, 2017

Ordering was fine, but wrong size. Sending back for exchange and then will be able to respond on product

Date of experience: October 15, 2017
Sue Q.
2 reviews
0 helpful votes
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Great products and fast service
October 15, 2017

Great products and fast service

Date of experience: October 15, 2017
Tim T.
10 reviews
0 helpful votes
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My left foot is one size bigger than my right
October 15, 2017

My left foot is one size bigger than my right. With shoes that lace, it is not a problem. However, with slippers I have to buy two pair to get one. This makes for expensive slippers.

Date of experience: October 14, 2017
ADELE K.
1 review
0 helpful votes
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Love these shoes; need to buy in another color!
October 15, 2017

Love these shoes; need to buy in another color!

Date of experience: October 14, 2017
Sharon C.
1 review
0 helpful votes
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The shoes do run a little large
October 15, 2017

The shoes do run a little large

Date of experience: October 14, 2017
JMM Q.
1 review
0 helpful votes
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Was very easy to purchase a gift certificate and they have so many wonderful products to choose from.

Date of experience: October 14, 2017