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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, fast delivery and arch support. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Colleen K.
1 review
0 helpful votes
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Rating would be more realistic after receipt of goods.

Date of experience: October 31, 2017
Meredith W.
1 review
0 helpful votes
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Great value and selection
October 31, 2017

Great value and selection.

Date of experience: October 31, 2017
Pat D.
1 review
0 helpful votes
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Quick and veery easy
October 31, 2017

Quick and veery easy.
I had a question about the slipper sole. I wanted to know if black was the only color that the sole came in. I was interested in the lighter sole since the dye from the black slippers( I had 3 pair) had discolored my carpet. I received the answer to my question in ample time and ordered a pair with the light gray sole.

Date of experience: October 31, 2017
Gerri E.
1 review
0 helpful votes
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You had the shoe I wanted
October 31, 2017

You had the shoe I wanted. I hope the shoe fits.
They were too big. I had to send them back.

Date of experience: October 31, 2017
Sharon C.
1 review
0 helpful votes
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Had to try three times before the order went through

Date of experience: October 31, 2017
Virginia N.
1 review
0 helpful votes
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I tried several times to use my MasterCard and it would not take it. I have a code OS-******* and it would not honor that code. Used my Amazon card still no code. That was 6.99 off. I paid the full price. Love the product.

Date of experience: October 30, 2017
Betty O.
1 review
0 helpful votes
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Please do not stop carrying this slipper
October 31, 2017

Please do not stop carrying this slipper. I am disabled and I have worn out 4 pairs...

Date of experience: October 30, 2017
Lisa W.
1 review
0 helpful votes
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Great experience and received a nice bonus at the end of the ordering process -- a 10% discount!

Date of experience: October 30, 2017
Kathleen C.
1 review
0 helpful votes
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Received order within time line quoted
October 30, 2017

Received order within time line quoted.

Date of experience: October 30, 2017
Laura H.
4 reviews
0 helpful votes
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Would highly recommend
October 30, 2017

Would highly recommend.

Date of experience: October 30, 2017
nairneh m.
1 review
0 helpful votes
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Fast and easy
October 30, 2017

Fast and easy. Love the dollar reward for shopping.

Date of experience: October 30, 2017
Seattle S.
1 review
0 helpful votes
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This was my second purchase from Othotic Shop
October 30, 2017

This was my second purchase from Othotic Shop. The first order has some shipping snafus, but the crew at Orthotic Shop jumped in, investigated, and took care of the order. This order worked swimmingly, got my boots super fast and they are perfect. For boots and shoes that are good for spine health and look great too, Orthotic Shop is now on my go-to list!

Date of experience: October 30, 2017
Jean P.
1 review
0 helpful votes
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Positive experience, although I need to return the shoes since they are a little too large.

Date of experience: October 30, 2017
Maura c.
1 review
0 helpful votes
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Overall very good
October 30, 2017

Overall very good.

Date of experience: October 30, 2017
Alissa K.
1 review
0 helpful votes
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Orthopedic slippers should be at a more affordable price, so more people could afford them.

Date of experience: October 29, 2017
Patricia W.
2 reviews
0 helpful votes
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Haven't actually received and worn my Vionic boots yet, but I had a positive experience in accessing your website and placing my order.

Date of experience: October 29, 2017
Michelle E.
1 review
0 helpful votes
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Shoes I ordered last year fit well, and work great. Ordered another pair, different color. Perfect for hiking in the woods, with your orthotics inside.

Date of experience: October 29, 2017
Becky A.
1 review
0 helpful votes
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Will shop here again
October 29, 2017

Will shop here again

Date of experience: October 29, 2017
Donna T.
9 reviews
0 helpful votes
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My husband likes the boots!
October 29, 2017

My husband likes the boots! He needed a zipper boot and these are perfect! Warm and comfy!

Date of experience: October 29, 2017
Carol E.
5 reviews
0 helpful votes
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Exactly what I ordered
October 29, 2017

Exactly what I ordered. Quick with no issues

Date of experience: October 29, 2017