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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,408 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, fast delivery and arch support. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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Deb W.
1 review
0 helpful votes
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Shoes slip off the heels
October 29, 2017

Shoes slip off the heels. A little narrow, as well.

Date of experience: October 29, 2017
Pamela Y.
1 review
0 helpful votes
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I was excited to receive my order as for the past two years I've been wearing post surgical boot on one foot, post surgical shoe on another. As someone with diabetes, and neuropathy, I was almost afraid that the shoe that I would purchase would not meet my needs, however they were SPOT ON!

Date of experience: October 28, 2017
Lisa K.
1 review
0 helpful votes
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I hate ordering on line because I can not try them on. I think I ordered a size to big. But I can live with it. I will just go to the ortho show department stores here in town.

Date of experience: October 28, 2017
BJ V.
2 reviews
0 helpful votes
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Like the shoes, helps my feet
October 28, 2017

Like the shoes, helps my feet

Date of experience: October 28, 2017
Beverlee S.
1 review
0 helpful votes
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Fast delivery but it was left on an uncovered front porch when it was raining. The shoes were not wet but the box was. I like the shoes and I will likely order again from your company.

Date of experience: October 28, 2017
Cecilia C.
1 review
0 helpful votes
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Easy to place the order/first time client
October 28, 2017

Easy to place the order/first time client

Date of experience: October 28, 2017
Annette M.
2 reviews
0 helpful votes
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Super easy to find what I need
October 28, 2017

Super easy to find what I need. They're a gift, so hopefully they'll fit!

Date of experience: October 28, 2017
Norman F.
1 review
0 helpful votes
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Couldn't figure out where to type in the coupon code, OS-*******

Date of experience: October 28, 2017
Judy B.
1 review
0 helpful votes
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Love vionic
October 28, 2017

Love vionic. Great to find thin online. Easy to order

Date of experience: October 28, 2017
Tommie N.
1 review
0 helpful votes
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Very quick service and I am enjoying my orthotic shoes which I bought for ankle pronation.

Date of experience: October 28, 2017
Denise J.
1 review
0 helpful votes
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Wonderful as always!
October 28, 2017

Wonderful as always!

Date of experience: October 27, 2017
Diane C.
1 review
0 helpful votes
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I wish there was more selection in 12 narrow
October 28, 2017

I wish there was more selection in 12 narrow. I was waiting to get paid to buy Cairo in black in 12 narrow, but by the time I got paid, that shoe was no longer available. I had some difficulty trying to apply the coupon code. Other than that, I am happy that Drew offers orthotic shoes in 12 narrow.

My shoes were delivered earlier in the day on Wednesday, which was very nice! I was very pleased!

Date of experience: October 27, 2017
Cheryl M.
4 reviews
0 helpful votes
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This shoe did not fit even tho I ordered a larger size than what I normally wear plus I ordered XX-wide. The strap was too short and they were not deep enough. I have a short, wide foot with a high instep. I have a difficult time finding shoes that fit. I have ordered and had to return many shoes so this time, rather than returning the shoes, I took them to a shoe repair shop to have them stretched.

Date of experience: October 27, 2017
SANDRA H.
1 review
0 helpful votes
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LOVE SHOPPING HERE
October 27, 2017

LOVE SHOPPING HERE

Date of experience: October 27, 2017
Teresa B.
4 reviews
0 helpful votes
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Most of what I'm interested in is out of stock
October 27, 2017

Most of what I'm interested in is out of stock. I am always looking for wide choices. I wish there were more of them. Please encourage those that provide shoes to offer wide selections.

Date of experience: October 27, 2017
jennifer s.
1 review
0 helpful votes
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Shoes are great, just as advertised
October 27, 2017

Shoes are great, just as advertised. Price was good too!

Date of experience: October 27, 2017
Stefan G.
1 review
0 helpful votes
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Easy and inexpensive
October 27, 2017

Easy and inexpensive

Date of experience: October 26, 2017
Belinda C.
1 review
0 helpful votes
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Had to call customer service because the discount code I was given did not work and the representative was very helpful and gave me a new code.
The orthotics I received are not as firm or sturdy as I had hoped. Because of the material and construction, I think they will flatten out with the weight of my foot on them.

Date of experience: October 26, 2017
MJ S.
1 review
0 helpful votes
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Have worn Vionic Slippers (and shoes, sandals, etc) for years due to plantar fasciitis in both feet. Vionic has the only footwear that doesn't cause, and actually relieves, the pain in my heels. Love my Vionics!

Date of experience: October 26, 2017
Kiely B.
1 review
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Only ordered them so dont know much beyond that
October 27, 2017

Only ordered them so dont know much beyond that.

Date of experience: October 26, 2017