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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Denise B.
1 review
0 helpful votes
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I don't have a comment to make
September 15, 2020

I don't have a comment to make

Date of experience: September 15, 2020
Letizia D.
1 review
0 helpful votes
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Quality of shoes passed expectations
September 10, 2020

Quality of shoes passed expectations

Date of experience: September 10, 2020
Jan P.
2 reviews
0 helpful votes
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Very nice product
September 9, 2020

Very nice product. Lots of complements. However, It shrank some when washed and dried. Use it for swimming - perfect for a chilly pool and deck.

Date of experience: September 9, 2020
Jean J.
1 review
0 helpful votes
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The site is nothing special
September 9, 2020

The site is nothing special. What IS special is that I can get shoes in 6E! I think I've been looking for shoes in this size for 5 years. Thank you. Please make your site easier to find for extra wide sizes.

Date of experience: September 9, 2020
Sandra W.
2 reviews
0 helpful votes
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This is the first time that I have ordered and I had to return the items to see if a different size would be better, so we will see how it goes from here.

Date of experience: September 9, 2020
Rita K.
1 review
0 helpful votes
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So far so good but I only just placed my order
September 9, 2020

So far so good but I only just placed my order. I really liked the style of these sandals and had ordered a size 9 since there were no half sizes offered. I have a high instep and the fit is pretty tight - tight enough I can't wear them for too long a time. I think the size 10 would be too big as the sole of the size 9 fits the length of my foot just right. I am hoping they will conform to my feet and will try to continue to wear them.

Date of experience: September 9, 2020
Colleen D.
2 reviews
0 helpful votes
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They are excellent and I will buy from them again
September 8, 2020

They are excellent and I will buy from them again.

Date of experience: September 8, 2020
Bert T.
2 reviews
0 helpful votes
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Happy to find a vionic flat that was out of stock elsewhere

Date of experience: September 7, 2020
Karen L.
1 review
0 helpful votes
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All around great service and product
September 7, 2020

All around great service and product

Date of experience: September 7, 2020
april a.
1 review
0 helpful votes
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I was thrilled to find shoes with good ankle support for my daughter with Down syndrome. They were delivered quickly and just as described. I will be purchasing more in the future.

Date of experience: September 7, 2020
Gail D.
1 review
0 helpful votes
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The shoe gives me the foot support I was looking for. I expected the upper part of the shoe to be more firm. Easier to put the feet in. As an older person, its difficult to for me to put these on.

Date of experience: September 6, 2020
Della J.
2 reviews
0 helpful votes
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Quick easy site to navagate
September 6, 2020

Quick easy site to navagate

Date of experience: September 6, 2020
Jennifer S.
2 reviews
0 helpful votes
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So far so good
September 5, 2020

So far so good. Easy to find shoe I was looking for and size and color.

Date of experience: September 5, 2020
Grace L.
3 reviews
0 helpful votes
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It was quick and the quality is very good
September 4, 2020

It was quick and the quality is very good. I am looking forward to shopping more with your company.

Date of experience: September 4, 2020
Seena H.
1 review
0 helpful votes
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I have bought insoles from orthopedicshop.com for a few years and will continue to only buy them. I love the quality of their insoles.

Date of experience: September 3, 2020
Patricia F.
1 review
0 helpful votes
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I appreciate letting me take my time to decide
September 2, 2020

I appreciate letting me take my time to decide. My feet are a complicated fit. Looking forward to trying these Mary Jane shoes out. I'll let you know what my feet say about them.

Well my shoes came promptly. Unfortunately they were too narrow for my left foot which has a bunion on the big toe and on the little toe. I was very disappointed. Also I did not like the material they were made of. It felt scratchy and sadly gave no support to my feet. I had to send them back.

I gave a few rather low ratings because the return process was enormously difficult for me.

Date of experience: September 2, 2020
Alvin E.
1 review
0 helpful votes
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The products listed were true to what we ordered
September 1, 2020

The products listed were true to what we ordered. It was easy to order from you and we love the shoes we received!

Date of experience: August 31, 2020
Pam S.
1 review
0 helpful votes
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Shoes are comfortable
September 1, 2020

Shoes are comfortable.

Date of experience: August 31, 2020
Mary J.
4 reviews
0 helpful votes
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Very easy to shop and order
August 31, 2020

Very easy to shop and order. I appreciate the 2-3 day shipping.

Date of experience: August 31, 2020
Patricia B.
1 review
0 helpful votes
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Easy order and checkout
August 31, 2020

Easy order and checkout. Timely delivery. Product as advertised.

Date of experience: August 30, 2020