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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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L W.
1 review
0 helpful votes
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I would have liked to know how your shoes run in comparison to another brand, or how to know what size to order. I am sometimes a 7 and sometimes an 8. So I am not sure what size I should order from you.

Date of experience: November 8, 2017
Carol C.
2 reviews
0 helpful votes
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Great prices and free shipping!I *LOVE* these boots! They are super-comfortable and very cute.

Date of experience: November 8, 2017
Jr U.
2 reviews
0 helpful votes
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I love your orthotic slippers but these 'shed' material for the first week.

Date of experience: November 8, 2017
Vickie B.
1 review
0 helpful votes
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Excellent slippers
November 9, 2017

Excellent slippers

Date of experience: November 8, 2017
Barbara R.
1 review
0 helpful votes
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I would like to see more of a selection for women's size 13 narrow shoes.

Date of experience: November 8, 2017
Gale T.
1 review
0 helpful votes
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The shoes I received caused my hip and knee joints an excess amount of pain when walking in them for 2 hours. I am returning them for a refund.

Date of experience: November 8, 2017
Scott X.
2 reviews
0 helpful votes
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Excellent item and first class service
November 8, 2017

Excellent item and first class service

Date of experience: November 8, 2017
Marilyn C.
1 review
0 helpful votes
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Seems to be great for my open toe shoes
November 8, 2017

Seems to be great for my open toe shoes

Date of experience: November 8, 2017
Laura G.
2 reviews
0 helpful votes
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The shoe is the only shoe I ever had that fit right. However, the tongue of the shoe has a ridge that hits the top of my foot and is very irritating.

Date of experience: November 8, 2017
Karen H.
1 review
0 helpful votes
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Love all the payment options
November 8, 2017

Love all the payment options

Date of experience: November 8, 2017
B K.
1 review
0 helpful votes
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When I receive the shoes I will know if the price and sizing are a good match for me.

I need to send the shoes back :( they are to big for my feet.

Date of experience: November 8, 2017
David C.
12 reviews
0 helpful votes
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Shoe shopping on-line is a convenient but risky experience. Not being able to try on shoes before you buy is cause for a bit of anxiety. Fortunately, two of the three purchases fit fine and the third was flip flops and they are close enough for flip flops

Date of experience: November 8, 2017
ariel H.
2 reviews
0 helpful votes
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Overall all, pretty darn good!
November 8, 2017

Overall all, pretty darn good!

Date of experience: November 8, 2017
Donna D.
1 review
0 helpful votes
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Great product good service and quick delivery
November 8, 2017

Great product good service and quick delivery

Date of experience: November 8, 2017
Karen S.
2 reviews
0 helpful votes
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Glad it worked this time
November 8, 2017

Glad it worked this time. Had some trouble using the site last time. For some reason it wouldn't let me Ship to a different address as billing.

Date of experience: November 7, 2017
Paula C.
1 review
0 helpful votes
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Most of the time the coupon codes do not work
November 8, 2017

Most of the time the coupon codes do not work. I just received a new one this morning and it would not work. I used another one that popped up in during my order.

Date of experience: November 7, 2017
C G.
1 review
0 helpful votes
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I've been wearing orthotic style shoes from the QVC network and some can be very expensive. I was so happy to stumble across this website. I will be doing some shopping here for footwear especially foot liners to replace in shoes that aren't orthotics.

Date of experience: November 7, 2017
Kate N.
1 review
0 helpful votes
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Slippers not as comfy as expected
November 7, 2017

Slippers not as comfy as expected. Will order different product next time.

Date of experience: November 7, 2017
Della I.
1 review
0 helpful votes
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My shoes were shipped to another location
November 7, 2017

My shoes were shipped to another location

Date of experience: November 7, 2017
Denise Z.
4 reviews
0 helpful votes
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Great service
November 7, 2017

Great service - I will certainly be coming back! Just one little issue...I wish you carried the boots I got in black, the original color I wanted! - but I'm going to keep on checking to see if you will be carrying it in the future!

Date of experience: November 7, 2017