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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Dave J.
4 reviews
0 helpful votes
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Quick and easy
November 25, 2017

Quick and easy

Date of experience: November 25, 2017
Terry C.
1 review
0 helpful votes
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Made it easy to find orthodic friendly and wide shoes. Now to find boots from you on another day? No sizes to fit today.

Date of experience: November 25, 2017
Mary P.
1 review
0 helpful votes
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Good price and quality
November 25, 2017

Good price and quality. Additional instructions would have been helpful - purpose of inflatable inner foot cover as well as height of non-booted foot/ shoe.

Date of experience: November 25, 2017
Lillian R.
1 review
0 helpful votes
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Received promptly
November 25, 2017

Received promptly.

Date of experience: November 25, 2017
J N.
1 review
0 helpful votes
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One of the easiest sites I've used lately
November 25, 2017

One of the easiest sites I've used lately.

Date of experience: November 25, 2017
Pat G.
1 review
0 helpful votes
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I needed help from customer service and they replied quickly and clearly thank you

Date of experience: November 24, 2017
Bill M.
1 review
0 helpful votes
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Quality product at a decent price for my wife
November 25, 2017

Quality product at a decent price for my wife. If she's happy then I'm happy!

Date of experience: November 24, 2017
Katherine S.
1 review
0 helpful votes
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Fast and professional
November 24, 2017

Fast and professional

Date of experience: November 24, 2017
Marshall Y.
1 review
0 helpful votes
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I had an initial problem with my order being processed during checkout which caused me to have to wait a few extra days to receive my order but after getting that fixed I had no problems.

Date of experience: November 24, 2017
Theresa G.
1 review
0 helpful votes
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The shoes hurt me on the 2nd day that I wore them, same spot on both of my big toes, so they can't be returned

Date of experience: November 24, 2017
John M.
1 review
0 helpful votes
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First time order so ill see how it goes.thanks.Im just starting to wear new sneakers.Hopefully as time goes by after breaking them in.That i may have more toe room.Thankyou.

Date of experience: November 24, 2017
Cheryl V.
3 reviews
0 helpful votes
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I found exactly the style shoe I had in mind
November 24, 2017

I found exactly the style shoe I had in mind. Thanks to my email subscription, I had a code and got $22 off!

Date of experience: November 24, 2017
D M.
1 review
0 helpful votes
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Very pleased with fast shipment
November 24, 2017

Very pleased with fast shipment. Great product & great experience.

Date of experience: November 24, 2017
nancy b.
1 review
0 helpful votes
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The product (insoles) was larger than I expected and I have only one pair of shoes in which they fit, even after cutting them down. I ordered my shoe size, but one size smaller would work better.

Date of experience: November 23, 2017
Kim S.
1 review
0 helpful votes
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Very good selection of shoes for people with bad feet. Excellent customer service and easy returns

Date of experience: November 23, 2017
Beverly G.
1 review
0 helpful votes
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The boots I ordered arrived on time and in excellent condition.

Date of experience: November 23, 2017
Kevin F.
1 review
0 helpful votes
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Quick and easy experience
November 23, 2017

Quick and easy experience

Date of experience: November 23, 2017
Jeff M.
3 reviews
0 helpful votes
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All good so far
November 23, 2017

All good so far.

Date of experience: November 23, 2017
Mike H.
6 reviews
0 helpful votes
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My wife received these shoes in record time as they were shipped out of our own Washington State. The shoes are extremely comfortable for her... perfect for physical therapy classes after a total hip replacement. She has bought Propet footwear a few times now over the years, so has great expectancy and appreciation for quality and comfort while healing. Thank you.
Michael.

Date of experience: November 23, 2017
Melinda F.
1 review
0 helpful votes
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Received my order quickly
November 23, 2017

Received my order quickly. Love the Vionic shoes and the reward points are a great bonus

Date of experience: November 23, 2017