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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Virginia c.
1 review
0 helpful votes
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Too small I will be returning them sorry
November 28, 2017

Too small I will be returning them sorry

Date of experience: November 28, 2017
Lynn U.
1 review
0 helpful votes
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I love the style choices I made
November 28, 2017

I love the style choices I made. However, the sizing is wrong. I normally take a size 8 in shoes, but followed the measuring directions given on the site. I measured my foot in a standing position and checked it several times. Based on the instructions, I ordered a size 9, which is many times too large for my feet. I will order again, the right size this time.

Date of experience: November 28, 2017
Karen S.
1 review
0 helpful votes
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Excellent resource, with hard to find, orthotic friendly shoes. A decent selection of top quality brands. I am very pleased.

Date of experience: November 28, 2017
Debra B.
1 review
0 helpful votes
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Positive experience
November 28, 2017

Positive experience. Fast delivery.

Date of experience: November 28, 2017
Dolly M.
1 review
0 helpful votes
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So far it was quick and easy
November 28, 2017

So far it was quick and easy.

Date of experience: November 28, 2017
Alan O.
5 reviews
0 helpful votes
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I found your site a little hard to navigate but I am very pleased with your service, products, and pricing. Thank you!

Date of experience: November 27, 2017
Carol D.
1 review
0 helpful votes
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Wonderful shoes and slippers for those who have foot trouble. Easy to order and shipped on time.

Date of experience: November 27, 2017
Mary A.
1 review
0 helpful votes
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From day one, I've been able to wear these for hours at a time. They feel like they're very good support for my feet. I have one artificial ankle, and the other ankle is very arthritic, plus I have a very high arch. I couldn't be more pleased with the fit and the support.

Date of experience: November 27, 2017
Flora L.
1 review
0 helpful votes
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Great site great product
November 27, 2017

Great site great product
Very pleased with every aspect of my order.
Keep up the good work.

Date of experience: November 27, 2017
Marikay R.
1 review
0 helpful votes
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Tried to use 15% discount, but didnt process
November 27, 2017

Tried to use 15% discount, but didnt process.

Date of experience: November 27, 2017
Julia P.
3 reviews
0 helpful votes
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Second order with OrthoticShop and very easy to use and a good overall experience

Date of experience: November 27, 2017
Laura B.
7 reviews
0 helpful votes
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Love my new insoles
November 27, 2017

Love my new insoles. What a huge difference they make in helping me with abnormal pronation and high arch support. Great shopping experience, too. Thank you!

Date of experience: November 26, 2017
Nancy H.
3 reviews
0 helpful votes
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Great shoes with excellent support AND superior customer service.

Date of experience: November 26, 2017
Rach V.
2 reviews
0 helpful votes
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Easy to navigate website and easy to order
November 27, 2017

Easy to navigate website and easy to order. My feet and I love Vionics.

Date of experience: November 26, 2017
Patricia W.
1 review
0 helpful votes
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Save previous searches, too many out of stock for type of shoe i bought. Settled for one in my size, hope i like it when i get it

Recieved the shoe but too small. Toes kept hitting front inside of shoe.

Date of experience: November 26, 2017
Amanda F.
5 reviews
0 helpful votes
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Easy check out
November 26, 2017

Easy check out. Product was what I'm been looking for.

Date of experience: November 26, 2017
Heather E.
4 reviews
0 helpful votes
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Nice shoes but arch in wrong spot for my foot
November 26, 2017

Nice shoes but arch in wrong spot for my foot.

Date of experience: November 26, 2017
Suellen W.
1 review
0 helpful votes
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Great service and product
November 26, 2017

Great service and product

Date of experience: November 26, 2017
Candy P.
1 review
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They pinch a bit on the sides
November 26, 2017

They pinch a bit on the sides. Gemma style fits me better, but I was desperate for new slippers so I kept them.but the product itself is fine.

Date of experience: November 25, 2017
Robyn Y.
1 review
0 helpful votes
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...
November 26, 2017

Date of experience: November 25, 2017