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OrthoticShop

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Jo Y.
6 reviews
0 helpful votes
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Love this place!
May 16, 2018

Love this place! Also great with exchanges, etc... The only comfortable shoes I can wear with my over pronation problem, and they are cute!

Date of experience: May 16, 2018
Sharesa M.
1 review
0 helpful votes
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I cannot fully review until I use this product. Thank you. So far I think the site admin is amazing...thought of everything creating a user friendly site. Blessings...

I did recieve but have a broken bone in my foot so I have not used yet.

Date of experience: May 16, 2018
Alvin B.
1 review
0 helpful votes
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Easy to order
May 16, 2018

Easy to order. Received in a timely manner.

Date of experience: May 16, 2018
Lynn H.
1 review
0 helpful votes
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I ordered the wrong size for the sandals
May 15, 2018

I ordered the wrong size for the sandals. I'm returning them to exchange for smaller size.

Date of experience: May 15, 2018
Carmen S.
1 review
0 helpful votes
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Nice
May 14, 2018

Nice

Date of experience: May 14, 2018
Raenette N.
1 review
0 helpful votes
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I received notice that these shoes need a break in period! Shoes were stiff as a board, insole for heel looks good. Don't want shoes that are so hard and need a break in period and even was told they could cause redness and soreness! Can't wait to return these shoes for my $145.00 CREDIT. These shoes are awful.

Date of experience: May 14, 2018
Mary M.
1 review
0 helpful votes
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Hubby loves them
May 14, 2018

Hubby loves them

Date of experience: May 14, 2018
Madelyn R.
1 review
0 helpful votes
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Shopping site was easy but for my son's needs I wish there were more options for hook & loop in 11 wide.
My son has very active feet which makes putting shoes over afo's difficult for me & caregiver, his current shoe is the same shoe which I previously brought from Orthotic shop. The half size increase seem to be working I'll know better when he returns from school.
One suggestion for the company is to add more hook & loop for youth shoes sizes 11 and up.

Date of experience: May 14, 2018
Fran P.
1 review
0 helpful votes
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Have been wearing Vionic slippers for some time. Worth the $$!

Date of experience: May 14, 2018
Susan V.
4 reviews
0 helpful votes
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Overall great shopping experience
May 14, 2018

Overall great shopping experience

Date of experience: May 13, 2018
Bernice R.
1 review
0 helpful votes
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Thanks for your help
May 13, 2018

Thanks for your help.

Date of experience: May 13, 2018
Karen J.
3 reviews
0 helpful votes
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Great
May 13, 2018

Great

Date of experience: May 13, 2018
Lori K.
1 review
0 helpful votes
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Fast delivery, perfect fit
May 12, 2018

Fast delivery, perfect fit

Date of experience: May 12, 2018
Meredith W.
1 review
0 helpful votes
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Shoeboxes were damaged, but the shoes were fine.

Date of experience: May 12, 2018
Susan D.
1 review
0 helpful votes
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Easy to use website
May 12, 2018

Easy to use website. Quick delivery.

Date of experience: May 12, 2018
Diane F.
2 reviews
0 helpful votes
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Loved the special discount!
May 12, 2018

Loved the special discount!

Date of experience: May 12, 2018
Cecelia M.
1 review
0 helpful votes
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Bought some molds led long time ago
May 12, 2018

Bought some molds led long time ago. Started using something else. When my knees and back began hurting I bought your moldables. Did not 'fix' my back and knee problems, but made them feel a lot better. Not going to change ever again.

Date of experience: May 12, 2018
Robert D.
1 review
0 helpful votes
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Liked the selection of shoes and sneakers
May 11, 2018

Liked the selection of shoes and sneakers

Date of experience: May 11, 2018
Gregory J.
2 reviews
0 helpful votes
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Promising
May 11, 2018

Promising. Would be helpful if there were more images views from different angles.

Date of experience: May 11, 2018
Mary L.
2 reviews
0 helpful votes
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Excellent service all around!
May 10, 2018

Excellent service all around!

Date of experience: May 10, 2018