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OrthoticShop

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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OrthoticShop Reviews Summary

OrthoticShop has a rating of 4.6 stars from 11,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.

service
19
value
20
shipping
19
quality
20
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74,150 reviews

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Terry K.
1 review
0 helpful votes
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How do I get a discount?
May 24, 2018

How do I get a discount?

Date of experience: May 24, 2018
Nathan R.
2 reviews
0 helpful votes
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Have bought these flip flops twice before
May 24, 2018

Have bought these flip flops twice before. They help me avoid getting plantar fasciitis. They're fairly durable. Good product.

Date of experience: May 23, 2018
Priscilla T.
1 review
0 helpful votes
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Thanks for the coupon..
May 24, 2018

Thanks for the coupon. I enjoy saving... ty

Date of experience: May 23, 2018
Jennifer H.
4 reviews
0 helpful votes
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Great!
May 22, 2018

Great! Had to mail them back. Size I order did not fit. Had to reorder.

Date of experience: May 22, 2018
Sue M.
2 reviews
0 helpful votes
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Great pricing and easy to use site
May 22, 2018

Great pricing and easy to use site. Unclear as to why all three items were shipped separately and how the order for the slippers got mixed up - order showed the silver shoes were on back order but I received them. Slippers showed shipped, but did not get them until a week later.

Date of experience: May 22, 2018
Mary T.
1 review
0 helpful votes
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The sandals have more of a plastic feel than I expected.

Date of experience: May 21, 2018
Violet O.
1 review
0 helpful votes
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Glad I found your site to be able to address my footwear needs!

Date of experience: May 21, 2018
Ed S.
1 review
0 helpful votes
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Good experiences each time I have shopped with you. Good, reliable and fast service.
Many thanks!

Date of experience: May 21, 2018
Billy D.
2 reviews
0 helpful votes
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Very disappointed that you don't offer free shipping,

Date of experience: May 21, 2018
Mary A.
1 review
0 helpful votes
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These are a great slipper
May 20, 2018

These are a great slipper. They really soothe my feet after being on them all day. The customer service is outstanding. I couldn't believe how fast I received my order after placing it. It was 3 days. Highly recommend.

Date of experience: May 20, 2018
Rooster C.
1 review
0 helpful votes
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Easy as 1-2-3 Your easy to navigate website allows quick search and find and easy ordering. Looking forward to receiving may order to and being blown away with how fast it arrives. "Go ahead make my day." -Harry Callahan

Follow up: Orthoticshop.com nailed it and I was wearing my new orthotics three days later which earned them a new repeat shopper. Their prices were already the best available and free shipping along with a 10% new customer discount made this 'a can't afford not to' buying experience.

Date of experience: May 20, 2018
Laura O.
4 reviews
0 helpful votes
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This is my second time that I buy at orthoticshop.com and I love it. I have severe complications in my ankles due to an accident and finding shoes that will accommodate me and not hurt me was a nightmare; not anymore. At orthoticshop.com I can find a wide variety of shoes depending on my style and the occasion. I have only used the Propét brand but I am sure that the other brands of shoes that they offer should be equally comfortable and of good quality.

Date of experience: May 20, 2018
Rita m.
1 review
0 helpful votes
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Order was fine
May 19, 2018

Order was fine.

Date of experience: May 19, 2018
Natalie T.
4 reviews
0 helpful votes
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Easy to order with online, customer support was friendly and helpful and the shoes themselves were a great quality!

Date of experience: May 18, 2018
Eileen A.
1 review
0 helpful votes
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Order received so quickly, price was better than expected. I'm pleased with your company, thank you.

Date of experience: May 18, 2018
Loraine a.
1 review
0 helpful votes
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Ordering was easy, but I purchased these for my husband who was wearing his current slippers with the heel area flat, so I thought maybe clog type slipper would work. He tried but felt they were too floppy. Good quality product. Base of slipper is hard, but gel inserts are sent with product. I will keep looking for myself in the future. Had to return slippers. Return was easy on line.

Date of experience: May 18, 2018
Kim O.
3 reviews
0 helpful votes
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I'm a repeat customer love your Spenco products! I ordered these for my mom on a Monday and received them on Thursday the same week. And it was free shipping!

Date of experience: May 17, 2018
Tedd C.
1 review
0 helpful votes
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Orthoto sandal for my ailment
May 17, 2018

Orthoto sandal for my ailment

Date of experience: May 17, 2018
Sheryl M.
3 reviews
0 helpful votes
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Great selection of shoes, sandals and accessory items for feet. I am very impressed!

Date of experience: May 16, 2018
Jo Y.
6 reviews
0 helpful votes
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Love this place!
May 16, 2018

Love this place! Also great with exchanges, etc... The only comfortable shoes I can wear with my over pronation problem, and they are cute!

Date of experience: May 16, 2018