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OrthoticShop has a rating of 4.5 stars from 11,404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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I am always very pleased with the items I get.
Only place I found that offered wide thanks
So thankful to find exactly what I needed!
Always a positive experience and quality products
Quick & Easy ordering and delivery.
This was my 1st ever pair of orthotic shoes. I absolutely love the comfort, style, and fit. Definitely will purchase more in the future.
I've ordered from Orthoticshop several times; every experience has been positive. They work with you and help you if you need it.
Easy to order, received items quickly. Would order again.
Great over all service!
So far i love these insoles. I feel hardly no more pain. I will buy them again.
Excellent product that arrived timely
I found good quality sandals at a great price at Orthoticshop.com I wear a hard to find narrow width and am so happy that orthoticshop.com carries my width. The sandals I bought fit well. I was a little concerned about this when ordering online. But, the sandals worked out well for me. I am delighted with my purchase.
Had a hard time checking out
Good quality insoles at a Good Price! I was excited to receive the insoles before the expected delivery date. However I'm not sure if I have the right size. The inserts fit in my shoes Great! I followed the instructions on how to heat in oven and then mold to my feet for a perfect fit. I'm just not sure if I did it right or if I may not have the right size insole fit. Any suggestions would be helpful! Thank you! Most sincerely, Michelle
I had to attempt the order three times before the process was completed. I don't think the other orders went through, but I won't be happy if I end up with three pair of shoes.
The shoes are okay. I would return them except that I don't know what to order in their place. My foot pain is not reduced any by wearing these shoes. I'm disappointed.
Good experience
Very fast shopping & ordering
Very easy, My son's mother-in law had on a pair in green, same size I wear and they fit and felt wonderful. I had heard about the tennis shoes but didn't know they made dress shoes and sandals.
All went straightforward. I'm a UK buyer and everything when perfectly, my only issue is that for 1 pair of shoes uk customs charged me another £27.50vat, but that's not Orthoticshop's fault. I will definitely order again as I can't get these shoes in uk. Thank you.
Easy site to navigate, use friendly
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

