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OrthoticShop has a rating of 4.5 stars from 11,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OrthoticShop most frequently mention customer service, arch support and great experience. OrthoticShop ranks 1st among Athletic Shoes sites.
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Excellent service all around!
I had to call customer service twice regarding two separate questions. Both gals were very polite, friendly and helpful!
I needed some cushion in my golf shoes & these seem to be working fine.
Everything went swimmingly.
Good shopping experience
I buy only wide fit shoes now. The shoes are great.
Love the shoes and the website
Fast service, great shoes!
Great! Best shoes ever.
You have an outstanding selection of footwear for my hard to fit feet - thank you kindly. I'm glad I found you!
Before using these house slippers, my feet hurt every day when I wore other house slippers for the day. I have been amazed at how I can wear these with no feet pain at the end of my day!
I'm a Return Customer and Very Happy with my last pair of these shoes
They just hurt. The arches are too high for me. I am returning them.
Easy
Received my order very quickly - everything was handled very efficiently. I would order from Orthotics shop again without a second thought.
My son has really wide feet. He is 3 and this is the first pair of shoes to fit his foot and his SMO's.
Good experience. No problems. Fast delivery.
Appreciate the free shipping. If I ordered from the manufacturer, I would have to pay shipping. I ordered the size that I thought would fit but they were to big. Glad to have free return shipping on the shoes I ordered.
Easy to follow. Quick on delivery.
I always love my purchases from the Orthotic Shop. It's great to have a place to find shoes that I can wear without pain.
Answer: Hi please email [email protected] or call 800 309 0412 we can send you a return label and form.

