OrangeShine

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1 review
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Brilliant customer service
April 16, 2020

Melissa provided excellent customer service and was very helpful with my queries- she gave me quick responses and enabled me to pursue my orders with a vendor.

Date of experience: April 15, 2020
California
1 review
0 helpful votes
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Top notch customer service
April 11, 2020

Wow! Jerica was so nice over the phone and then through email. She was so speedy. Thank you so much!

Date of experience: April 10, 2020
Ohio
1 review
0 helpful votes
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Customer Service
April 11, 2020

Jerica was very helpful in cancelling a few of my orders for me, Thank you I appreciate your help! =)

Date of experience: April 10, 2020
California
1 review
0 helpful votes
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Best Customer Service!
April 10, 2020

While registering to become a buyer, Jerica answered every question I had and helped me get approved in a timely manner. The whole process was smooth and I really appreciate that! Thank you!

Date of experience: April 9, 2020
Texas
1 review
0 helpful votes
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Customer service is awesome
April 10, 2020

Jerica was very informative! She helped me with how I can get into contact with the vendors for more information on their clothes!

Date of experience: April 9, 2020
Texas
1 review
0 helpful votes
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Great Customer Service
April 3, 2020

Jerica assisted me with great customer service and patience! I'm a happy customer!
She was so helpful and informative!

Date of experience: April 2, 2020
California
1 review
0 helpful votes
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Shipping updates
April 2, 2020

I had the pleasure of speaking with Jerica today. She answered every question i had, very friendly, and quick responses.

Date of experience: April 1, 2020
New York
1 review
0 helpful votes
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Great Customer Service
April 2, 2020

Jerica was awesome. She provided me with great customer service and was very helpful & knowledgable. Thank you for your expertise!

Date of experience: April 1, 2020
Illinois
2 reviews
0 helpful votes
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Very Helpful Chat Cust Svc
April 1, 2020

I was able to find out what I had to do very quickly to get my order processed and also if I was able to get my order shipped so to the shut down situation... Thank you Jerica!

Date of experience: March 31, 2020
California
1 review
0 helpful votes
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Helpful customer service
April 1, 2020

Jerica was very nice and helpful when it came to customer service. I really appreciate her help. She spoke well and help me with what I needed.

Date of experience: March 30, 2020
Arkansas
1 review
0 helpful votes
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Customer Service
March 28, 2020

I had the pleasure of chatting with Jerica! I've been trying to contact someone about some missing merchandise from my order, going on two-weeks now. JERICA WENT STRAIGHT TO THE PROBLEM AND SOLVED IT! I LOVE GREAT CUSTOMER SERVICE! THANK YOU AGAIN JERICA, YOU ROCK! HAVE A WONDERFUL DAY!

Date of experience: March 27, 2020
Virginia
1 review
0 helpful votes
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Great Customer Service - Jerica
March 28, 2020

Very quick response & excellent customer service. I have used Vanilla Monkey for years and there quality of clothing and attention to the buyers is top notch.

Date of experience: March 27, 2020
Kansas
1 review
0 helpful votes
Follow Kassidy R.
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I received excellent customer service from your representative Belinda Rodriguez! I can't say enough good things about her. She is extremely helpful, efficient, and kind. I will definitely be reaching out to Belinda with any other questions or concerns with my orders. Thanks again Belinda! :)

Date of experience: March 17, 2020
Michigan
1 review
0 helpful votes
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Great customer service!
March 18, 2020

Jerica quickly responded to my question. I wasn't sure if I could use the wholesaler's images. She was very helpful!

Date of experience: March 17, 2020
Minnesota
1 review
0 helpful votes
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Thankful for the help!
March 14, 2020

Jerica was wonderful with helping me return an item that was sent incorrectly! She was east to talk to on the phone and through email. I love every item from orangeshine for my boutique! Thank you all!

Date of experience: March 12, 2020
Germany
1 review
0 helpful votes
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Great customer service!
March 14, 2020

Hey! I'm the owner of Porcelain Doll Boutique! I'm here just to give wonderful feedback. I was politely guided on how to get my orders correct and also very taken care of. Thanks to Jerica!

Date of experience: March 12, 2020
Georgia
1 review
0 helpful votes
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Great Customer Service
March 14, 2020

Jerica took great care of issues I had with my order. She was wonderful and took care of my issues quickly! Thank you Jerica!

- Kiyomi (Bloom Clothing & Accessories)

Date of experience: March 11, 2020
North Dakota
1 review
1 helpful vote
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Customer Service with Jerica
March 13, 2020

Extremely friendly and helpful. Very clear about how they will contact once they have an answer from the vendor.

Date of experience: March 11, 2020
Kentucky
1 review
0 helpful votes
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Order tracking
March 10, 2020

Ana helped me track my order and ensured me of the order arrival date. She was quick to respond and helped. Customer service is 100%

Date of experience: March 9, 2020
North Carolina
1 review
3 helpful votes
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Effective return
March 10, 2020

Anytime I have ever had any issues at all customer service has always made it right. They ensure that a quality, satisfactory, product is delivered.

Date of experience: March 9, 2020