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OnlyFans

1.6

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OnlyFans Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to rampant issues with scams and fraudulent behavior among content creators. Many users report feeling misled and express frustration over the lack of effective support from customer service, which often fails to address complaints or resolve payment issues. While a few users appreciate the platform's potential for interaction with creators, the overwhelming sentiment highlights a need for better management and oversight to enhance user trust and satisfaction. The company faces serious challenges in maintaining a reliable and secure environment for its customers.

This summary is generated by AI, based on text from customer reviews

service
148
value
142
quality
142

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Louisiana
1 review
0 helpful votes
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I emailed them twice in two days about a stalker who apparently somehow knew my name, location and ex boyfriend. They haven't got back to me yet. I guess they care more about money than their models lives.

Date of experience: February 3, 2022
New York
4 reviews
4 helpful votes
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Overcharging
January 31, 2022

There 20% fee is way too much considering how much people are on it, also the maximum payout is $20 which is not a problem, but it shouldn't be a maximum payout or any required amount. I use CashApp for my OnlyFans as I do not like to be charged so much for each subscriber.

Date of experience: January 31, 2022
Michigan
1 review
0 helpful votes
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I have tried to make an account on ONLY FANS for literally THREE FULL WEEKS! I have to wait two days for approval and I'm rejected every single time. I'm on try number 5. I'm not a blonde, size 0, with fake boobs, I'm an average person. They are literally denying me because of this. Every time they email back 72 hours later EACH try, they say I'm missing something that I've corrected numerous times. Customer service is rude and they will just deny you over and over and it's based solely on looks no matter what they say. First it was my drivers license was the issues, then social media links weren't included (and they were), then I didn't match my ID. I look identical to my ID. I'm going to find a way to report this company, bash it to the fullest extent, and make sure others know this company discriminated against the looks of women. That's the only reason I keep being denied. Average doesn't mean ugly, and they need to stop! If I could give ZERO I would!

Date of experience: January 25, 2022
Australia
1 review
0 helpful votes
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Staceybrightwood
January 15, 2022

Try's to sell 20 second videos of her playing with herself for $38, way overpriced for nothing special

Date of experience: January 14, 2022
Washington
1 review
0 helpful votes
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Content creator hell
January 13, 2022

I've been trying to set up an account for 3 days but it keeps getting rejected because their bots can't identify me or my Instagram account. I'm white so it's not even that their AI is so stupid it's racist.

No, it's just UTTERLY useless, and if I have to take one more goddamn selfie with my ID I'm going to commit homicide.

Finally contacted support and they just vomited the same $#*!ing information at me that their bots keep doing. Now they're ignoring me. $#*! you, Dave.

I heard this was the best site for content creators but it's been complete bull$#*!.

DO NOT USE THIS WEBSITE.

Date of experience: January 13, 2022
Illinois
1 review
0 helpful votes
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Con Artists' Paradise
January 11, 2022

Some strange loophole action going on with this site who defends misleading content creators and basically leaves the buyer in the wind. The site gives creators way too much leeway where when you subscribe to certain creators they somehow have overpriced posts to which you have to unlock individually. Overprice being like $25 for a simple picture to $200 videos is way too outrageous. There need to be restrictions put on these creators, who then use misleading titles to lure potential buyers into buying something that isn't advertised as such. Just imagine buying the latest OLED Ultra 4K TV from an online site, but when you open the box and it's just a slab of wood in there, and when you go to get your money back from the site, they basically shrug at you and somehow makes it sound like it's your fault. That's OnlyFans in a nutshell.

I had an event where I asked a content creator for a specific custom video and she agreed to do it if I was willing to pay $50. I bailed on that, so she renegotiated to $25 and I relented. But the video I got was nowhere remotely on what we both agreed on. The content was just a video of her making a P&J sandwich for like 20 minutes! Literally nothing I had asked for. I reported her but I doubt anything would come out of it. I got conned so that you won't have to go through the same thing on losing your hard-earned money. Avoid this site. Save your money.

Date of experience: January 11, 2022
Luxembourg
3 reviews
9 helpful votes
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I was not impressed with OnlyFans. What's the point of paying for spread-legged pics? You can find bunch of this stuff for free! When will this freaking pandemic end? Well anyway, don't waste your $$ on Onlyfans. It's outrageously expensive place to have a look at nudes and maybe a few spread legged pictures. OnlyFans is a tricky platform. Most women don't "work hard there". Come on! It's just too pricey for simple things they do there.

Date of experience: December 28, 2021
GB
6 reviews
6 helpful votes
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Was bad and now is not even usable, what a joke of site they are dumb to get the fame and now lose money to their competitors with all the crap updates

Date of experience: December 27, 2021
Virginia
1 review
0 helpful votes
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Scammers! Thieves!
December 27, 2021

They keep charging me $240 a month based on UNAUTHORIZED CHARGES! They do this intentionally hoping you won't fight the charges. This is the third time theyve done this to me. It caused me to go into overdraft on my account a few times so total I lost was almost $500! They are rotten. Do no deal with them!

Date of experience: December 27, 2021
Virginia
1 review
0 helpful votes
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Scam city
December 21, 2021

Even AFTER removing my credit card info on this site they continue to bill me monthly and I have to go through the hassle of bank disputes - they were notified, did nothing - criminals work here - never get involved with them

Date of experience: December 21, 2021
Canada
1 review
0 helpful votes
Follow Samuel G.
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Onlyfans backing sex workers and prostitutes to rip off customers. Allowing content providers to charge monthly fee and content price whatever they desire. Definitely a best way for the sex workers to make good money and emptying their customers pocket. In my own experience I have been fooled by content providers by giving me wrong contents and charging me a hefty price. The best day of my life would be the day when this awful company is shut down for good.

Date of experience: December 1, 2021
GB
1 review
0 helpful votes
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No payment
November 29, 2021

Never received a payment from a fan emailed only fans twice and they've done nothing about it considering deleting

Date of experience: November 29, 2021
Romania
1 review
0 helpful votes
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A total scam
November 29, 2021

So, I subscribed to several thots two of them from my city, I asked if they agree by having sex for couple of dollars, they said they don't do prostituion, yet they show off to strangers, lol. Then the others were spamming messages but they messages were computer generated. So in the end I wasted 73$ got some videos that I could easily find on any porn sites, and the women still act like they're above you.

Date of experience: November 28, 2021
Maryland
1 review
0 helpful votes
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RENEW ripoff
November 17, 2021

I tried to stop my subscription before auto renew and a system error denied it. Customer service is lousy!

Date of experience: November 17, 2021
Florida
1 review
0 helpful votes
Follow One L.
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I put in a complaint almost two months ago keep in mind that I requested this over a year ago and I always get a robotic response stating that they'll hand it to the development team.
I'm not a creator, but I'm tired of subscribing to trash with no way of telling because the content creator does not have a review from current or past subscriber(s).
The only thing you see is that they have like 100 posts, media etc. but don't know the content type because a lot of them post trash stuff or what you were not interested in, but their description to their OnlyFans may say different. It should be a requirement that a Creator states that they have PAY FOR VIEW CONTENT or not.

The actual content you subscribed for is actually Pay for View which is a rip off when you pay $15 for a subscription and then having to pay most likely over $10+ for the extra content they claim. It should be required for the content creator to claim that they do Pay For View content on the things that a subscriber is interested in.
The content creator can put clickbait or trap you into purchasing the subscription and there's nothing you can do other than a chargeback to your bank. I suggested this review option that is publicly seen and complained about it over a year ago on a different account and they've pushed it under the rug or ignored it because at the end of the day, they're the ones that make money anyway.

I'll currently speaking to a firm about this since it's manipulative and considered fraud (they don't allow you to dispute the charge or they'll delete your account). I'd like for them to hold their creators accountable if they aren't allowing disputes. What type of site doesn't allow reviews by paying customers?

Again, please integrate a REVIEW option that's available for PAST and CURRENT Subscribers (maybe with stars and a comment field?) that is Publicly seen for a Content Creator's page.

They also need to add a requirement field that the creator needs to mark as PAY FOR VIEW CONTENT or Not.

In addition, as an example please add something that may say "20 posts, 5 photos, 8 videos uploaded since the beginning of the month such as September 1st, 2020 that way a subscriber knows the person posts or is active.

Date of experience: November 15, 2021
El Salvador
1 review
0 helpful votes
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I was scammed by@onlymiau
November 11, 2021

I was scammed *******@onlymiau, I paid for a specific content, we reached an agreement on how the content would be and then I never received it, I wrote to him saying that what he was doing was unfair and then he blocked me.

Recommendation: Do not lose your money with this account, it is a scam.

Date of experience: November 11, 2021
Australia
1 review
1 helpful vote
Follow David G.
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You really have to research who you are going to follow as most will charge a reasonable subscription fee but also push pay per view. Everything is calculated in USD although the company is from London

Some creators are downright rude and arrogant and you almost feel they detest their fans

The idea of interacting with fans wanes with most of them as they progress through time

It's worth noting they'll heap a lot of attention on you at the start and then they're off with another new starter

Some want you to part with hundreds of dollars to be a "VIP" with promised personalised content each day and throughout the week. Of course this also wanes over the month. Some of the content I've found is old anyway and available on their Twitter feed.

I've found the OF admin pretty good but as far as settling disputes, I'm not so sure

Overall my experience is fair to middling but I won't be resubscribing anymore

Some creators astonish me with what they earn ie Mia Khalifa and little known Aussie ones earning hundreds of thousand a year. Do they pay tax,., who knows

Anyway the power of the female nude form thrown in with pornstar "boyfriends" reigns supreme

Like most males, we are held captive by our obsession with female nudity and risqué sex situations

Date of experience: November 11, 2021
Minnesota
1 review
0 helpful votes
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Only for celebs it seems
November 10, 2021

Been trying for awhile now to get them to accept my driver's license. Keeps saying rejected. What a crock.

Date of experience: November 9, 2021
New York
1 review
0 helpful votes
Follow AN O.
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You subscribe, the content is then pay-per-view. At least 50% of the time you wont get the pay-per-view content you paid for as they will send you the wrong one.
No refunds, 99% creators totally dishonest, you get the odd few who are straight up.
You will be charge VAT or GST on the videos you buy, then the bank will charge you for a Foreign transaction. So basically add $8 at least on the price of every video you buy.
Creators will spam you to death or use Bots to chat with you. Others try to be your friend but its just a cynical scam.
Save your Money and go to look at free porn sites, you can probably find some ripped-off OF content there without paying for it.

Date of experience: November 3, 2021
Texas
1 review
0 helpful votes
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Don't EVER order a custom from her... she'll just take your money with no intention of shooting your content.

Date of experience: November 1, 2021