Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The overall reputation of the company is marred by significant customer dissatisfaction, primarily due to rampant issues with scams and fraudulent behavior among content creators. Many users report feeling misled and express frustration over the lack of effective support from customer service, which often fails to address complaints or resolve payment issues. While a few users appreciate the platform's potential for interaction with creators, the overwhelming sentiment highlights a need for better management and oversight to enhance user trust and satisfaction. The company faces serious challenges in maintaining a reliable and secure environment for its customers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My money has gone into a minus's because some payed using a fraudulent card now nobody will get back to mev
Onlyfans the name is just what it implies fans of a product. There are a broad range of people on onlyfans such as fitness trainers. Musicians. However most of the product of onlyfans is selling sex there are millions of women mothers and daughters a like on this website and mate they sell things Tiffany Poindexter is rich there are several other women that have made very alot of money on the only fans website This is nothing more than selling sex Instagram also allows these women on their platform to promote their onlyfans account onlyfans has a sister site called MLF dating were you can date married women. Known as sex workers personal contact is often made for the right price. You can search only fans leaks to see the type of immoral behavior that goes on with onlyfans creators. Now selling porn of all types only fans site and platform is worth billions
So I'm a creator, I have been since February and I have NOT been able to successfully pay out since April. Why? Because they updated something and it says it was processed and it's been 3 weeks. I have not received jack $#*! ($190 I need for rent and meds) its not in my bank account and my bank info at all. It's the same $#*!ing bank, the same $#*!ing numbers. The only thing that changed was my email because I got completely locked out of my original email account with 0 access to it and don't get me started on Google smfh. It's SAD that they steal, especially from creators so small because I CHOOSE who I want to sub. I have issues with people and they've done nothing on top of the fact that they let people threaten us for no reason. I'm terrified to even leave my house because I'm not medicated (need it for severe mental health issues) it's getting colder out and I'm on the verge of homelessness. No one wants to fkn help and they've been spamming me with the same cookie cutter email giving 0 help. There's no explanations they just $#*!ing stole money and if I don't receive it within the next week I'm going to sue. Idgaf anymore. It's bs. It's hard having severe untreated (neglected my entire life by everyone) mental health issues and late diagnosed disabilities with the ptsd from being trafficked. I made more money somehow on being raped than I have consenting any of my content.
They did come through and thanks... It was partly my fault and im just happy that was able to pay some bills etc. Still wish they had a customer service phone number that I could talk to a "real" person. Thanks for paying me:)
I subscribed to 2 models. Chip Wright and xlmusclewrestler. What a rip off. I saw better pics of Chip on Instagram. The other was a waste also. He didn't post content for a month. And he wanted an extra tip in his site to view vids. My subscription renewed automatically. I didn't know and didn't want to touch the subscribe button because I thought it would renew me. Touch the button. Make sure you don't automatically renew if they suck like these 2 did.
No refund, No samples to the profiles! I did a subscription but the girl was not there! It was another girl!
I asked for refund and they simply tell me it cannot! Lost my time and money!
Thanks, I will stay away from onlyfans now.
Well, i've contacted many creators and found one thing in common, that's when you say HI or greet them, most of them will never reply to that and ask you directly do you need this…that… then tells you i'm doing this and you've to see a picture or video for like $8-9 that's a random picture maybe taken a month ago, then you'll get another for like $27-28 that's still nothing but with a very appealing message by the picture. Then the real game starts, $60-70 upto $100, can't forget to mention once a creator asked me for $500 for literally nothing, i've proof of that. So altogether, after spending like $200-220 you'll be having nothing good to see but few messages and they'll say you'll have to pay again if you want to follow this conversation. What the donut is this. Well i prefer to meet chicks for the same amount of money that you'll be wasting with that unprofessional website. People might have different views on that but i'm telling my opinion. It's simple as that, they'll lie like hell to rip off your money. That's the reason they're doing nothing and f*cking millionaires lol, just saying. I'm sure many of you have been through the same. I'm sorry if i said something wrong or offended anyone. Stay safe guys and have fun.
JasTheCamGirl ready to get NAUGHTY! Cashapp only. Text seven one six eight two eight five one one zero
JasTheCamGirl ready to get NAUGHTY! Cashapp only. Text seven one six eight two eight five one one zero
Accused me of being underage and making my account when i was 16. I'm assuming what happened is a mix up with a username change, and someone had this username before me. I tried explaining then they said that no one had ever had the username i had previously (i know i did, i have screenshots from fans). Completely $#*!ed my one source of income and didn't even bother to work with me or try to understand the situation, then accused me of using a third party account. Claire is lacking a few braincells.
Ashley Fires claimed she was "really interested in producing" an exceedingly simple two-minute custom video for me. Then, after five months and $227.57 worth of her explicitly stringing me along (I have documented proof), she implied it was my fault a price was never set, and she gaslit me about it being "rude" that I publicly asked her on Twitter when specifically would I receive the custom I'd paid for.
Beware. They are not transparent about there auto renewal feature/billing at all and when they get complaints about it, they put the onus on the customer and still won't change it. They will not refund your money under any circumstances, so when you're reading all these negative reviews from customers and content creators about people being scammed, misled, uninformed, etc... and how unhelpful and uncaring onlyfans support is please believe them and take your business elsewhere.
The content wasn't worth the money I spent and I only spent around 23 bucks. I wanted to see what the hype was about for these content creators but the content was just so bad. I even paid 15 bucks for a locked post as it was "the best video she had" just go to phub or something. Far better and its free.
I have been an OnlyFans user for over a year. It's true that there are many pitfalls -- just like in any system or marketplace run by human beings. I did get to buy content that I did not like. Some of it fell short of expectations. But I have never been scammed and payment processing works fine. I also have my favorite models on there -- real down to earth girls with whom I interact. My username there is Alex Marshall -- look me up and contact me there. This is an honest review. My favorite REAL models are *******@juliabangs and *******@Lindseyluna. Really sweet girls. The site gets a lot of bad press, and I think a lot of that comes from jealous people.
I just got an email (9/8/21) stating my acct was canceled in July. Yet they debited me until August and only stopped because I pulled all my money from that card so that they would cancel my acct (I read that on their page)! They then tried to debit from that card 3 different times this month (September)! Of is Only fans
Site is $#*!ty they treat they're models like crap and they're models treat their customers like crap right back.
The creators can Block you at any time even directly after you pay their subscription price, and to recieve a refund you must jump through the hoops & even then it's not guarunteed. One creator in particular (SAMMIE DANIELS) I paid $20 for a short video she only after receiving payment informed me I would receive the video no later than the following Monday, this was Thursday evening. As Monday came and went I there after expressed my frustration & questioned if the account was even truly who they claimed to be? For context, Every other creator supplied the content immediately upon payment or as soon as they logged in the next time. She promptly replied in anger and Blocked me spouting off I could go "Request" a refund & that I wouldn't be speaking to her like that any longer! Thieving C*** is wat Sammie Daniels Filthy Wh**e A** is!
First he doesn't show anything private on his page when you subscribe, second you have to pay for every content and it is very expensive, third he send you private content insinuating that he is naked or $#*!ing someone and when you pay to see it is just a videos or photos of he on his underwear at the gym basically you pay for nothing you can find much more photos about he with less clothes on his Instagram, fourth he is very rude and prejudice when he speaks he make it clear that he just needs your money and he doesn't care about what you think, fifth he isn't honest and if you complain about something he treats you bad and curse you as much as he can also very sarcastic!
For me he is just there to dishonestly to get your money!
Youve always been a porn site and you won't be better than that. Dont take it out on sex workers. Bad
Answer: It's hard! Support team ignores me. Giving OF my credit card details was a big mistake - they put $1500 unauthorized bogus charge on me! My favorite content creators left to http://XCamsYou.com and I followed them there. It's indeed a higher quality site, better technically and pricewise. Have been using it regularly for three months and never been overcharged there. Performers do their job well. Better than Onlyfans anyway! I tried to take my Onlyfans profile down. I contacted them two times, but I can still access it and I can still see it as "active". Utter rubbish and complete rip-off!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account